Lexus of London - Service Centre

Help with messages Very caring and helpful. I called on Saturday as was visiting from out of town and got an appointment for Monday. Was surprised to be offered a loaner Very caring and helpful. I called on Saturday as was visiting from out of town and got an appointment for Monday. Was surprised to be offered a loaner car since it was not my home dealership More

Exceptional Service Department The cars are Lexus's so I don't need to explain that. The service which is subject to variable is where this dealership shines. You expect a very hi The cars are Lexus's so I don't need to explain that. The service which is subject to variable is where this dealership shines. You expect a very high service standard via Lexus and Lexus of London have nailed it. Romeo and Henry (or Harry) were a pleasure to deal with, absolutely made me feel at home and valued. I would not change anything in the service department and felt complete value for every penny spent. The dealerships support of local charity events and organizations is exceptional and over the top generous. More

Very professional and fast service Henry in the service department was extremely helpful to have our car fixed in the shortest possible time. He placed an emergency order to procure a n Henry in the service department was extremely helpful to have our car fixed in the shortest possible time. He placed an emergency order to procure a needed part from California. Thank you. More

Great Service at Lexus Of London I was in for a regular service, and was impressed by the professionalism of all team members, Shelby when booking my appointment, Henry as my service I was in for a regular service, and was impressed by the professionalism of all team members, Shelby when booking my appointment, Henry as my service advisor, and Romeo for the warm welcome ( Karen was not there during my visit ). I was offered a 'Loaner" vehicle so I did not have to wait at the dealership, and my vehicle was freshly washed when I picked it up at the end of the day. The recommendation for future service ( brakes ) was explained in full by Henry, so I will be prepared when I come back at my next service interval. And a Big Thank you to Tom Hiscott from the Sales Department, for helping me choose the right vehicle...I love my RX 350. Angelo Trakas More

The Best Service! Lexus of London's Service Team has always impressed me. My most recent experience was with Karen Campbell (Service Advisor). Her positive energy, eff Lexus of London's Service Team has always impressed me. My most recent experience was with Karen Campbell (Service Advisor). Her positive energy, efficiency and impressive knowledge of Lexus' vehicles just reinforces the A+ quality of service Lexus of London provides. Thank you, Karen! Andrea More

Great service as always! Adam ( mechanic) always goes above and beyond, definitely an asset to your organization. He takes pride in every job he does, always done the first ti Adam ( mechanic) always goes above and beyond, definitely an asset to your organization. He takes pride in every job he does, always done the first time! More

The epitome of great customer service Lexus of London truly offers thorough and honest services. Nobody ever wants to have issues with their vehicle, but when you do, you want it to be tak Lexus of London truly offers thorough and honest services. Nobody ever wants to have issues with their vehicle, but when you do, you want it to be taken care of by professionals who know exactly what to do and that's what the dealership provides. They provide a seamless process that is convenient for their customers. More

Great service and personnel. Very attentive to every detail. Although a little pricey , we believe in the adage you get what you pay for. From the purchase through to the regular maintenance, our experience with Although a little pricey , we believe in the adage you get what you pay for. From the purchase through to the regular maintenance, our experience with Lexus of London has been remarkable. The personnel and the management go that extra mile for you always. sue, Alan, Romeo, Karen , Henry and all the staff we have encountered have made very pleasant visits. Great coffee machine, snacks and collection of newspapers too. More

excellent they looked after my needs in a very efficient way Thank you for cleaning my lexus. It looked like a new car.The individual who cleaned it should be congratulated.I was very pleased when I drove home Thank you for cleaning my lexus. It looked like a new car.The individual who cleaned it should be congratulated.I was very pleased when I drove home thank you. More