Lexus of London - Service Centre

Fantastic as usual. excellent service, timely and complete, in and out quickly and the work was done as promised. Follow up on technical issues and questions i had were excellent service, timely and complete, in and out quickly and the work was done as promised. Follow up on technical issues and questions i had were excellent. More

Great as usual!!!! I cant remember ever leaving the dealership with a bad feeling after a service appointment The people are great and the quality of work is great I cant remember ever leaving the dealership with a bad feeling after a service appointment The people are great and the quality of work is great More

Car detailing Amazing service. I had my car detailed and it was done beautifully. The person that detailed my car gets my utmost praise. Best detailing ever done t Amazing service. I had my car detailed and it was done beautifully. The person that detailed my car gets my utmost praise. Best detailing ever done to my vehicles. Alan Calvert was amazing as well. I was unable to get my car to the dealership so he came , picked up my car and brought it back to me after a long days work. I really appreciate his customer service. The best!! More

Remove snows. Recall repair Provide a courtesy car, they text your when the car is ready for pick up, your car is returned to you cleaner than when you dropped it off, staff are Provide a courtesy car, they text your when the car is ready for pick up, your car is returned to you cleaner than when you dropped it off, staff are always always polite. Looking for a new car - they bring the car to you to test drive, after you purchase the car...they will deliver it to you. Always a positive experience. More

Always a pleasure to arrive at the dealership There are few dealerships that I've arrived to where I have felt so valued. From the purchase to the pick up and on to service. The staff at Lexus o There are few dealerships that I've arrived to where I have felt so valued. From the purchase to the pick up and on to service. The staff at Lexus of London go out of their way to always make you feel like a special VIP! Sue, Romeo, Henry all have treated me with respect and really make the effort to ensure that I am treated like a valued customer. This visit I learned about the Lexus plant tour which was a surprise and something I very well may take advantage of. I am a very proud Lexus owner and will tell anyone that will listen. Top notch dealership with caring staff, a spotless showroom and an approach to detail like no other. More

Very satisfying. What I expected from Lexus & I was happy with it. Was able to get in right on time & it was fixed when Romeo said it would be. What I expected from Lexus & I was happy with it. Was able to get in right on time & it was fixed when Romeo said it would be. More

Review Brought my vehicle in to have the tires changed. Very impressed with receiving my car back with it being washed, mats cleaned and quick cleaning insi Brought my vehicle in to have the tires changed. Very impressed with receiving my car back with it being washed, mats cleaned and quick cleaning inside as well as the convenience of a loaner vehicle. I must admit I am a little disappointed with the upcoming changes to the loaner program. More

Professional and Prompt I would never consider taking my Lexus anywhere else for service. Romeo has been exceptional each and every time. He goes above and beyond what is e I would never consider taking my Lexus anywhere else for service. Romeo has been exceptional each and every time. He goes above and beyond what is expected, provides honest and reliable information which is always appreciated! Thank you! More

AWESOME dealership First of all, my lexus 350si was called in for air bag recall...Lexus of London gave me a loaner that was out of this world....and to top it off when First of all, my lexus 350si was called in for air bag recall...Lexus of London gave me a loaner that was out of this world....and to top it off when I picked up my car...it was washed, vacuumed from an entire winter of dirt...OMG...and then they topped up my gas tank ...who does that....LEXUS DOES. !!! Wow, I actually went back in and gave a big loud Grateful thankyou to whoever was in ear shot and gave Karen a hug...LOL Thanks Lexus of London Cathy Manherz More

Air bag recall Great service very accommodating great snacks. Should have TV on close caption as there is know sound. Nothing you can do about the Free Press it is w Great service very accommodating great snacks. Should have TV on close caption as there is know sound. Nothing you can do about the Free Press it is what it is. More