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Lexus of London - Service Centre

London, ON

4.9
920 Reviews

920 Reviews of Lexus of London - Service Centre

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February 07, 2024

Excellent product and excellent service. Staff is always friendly and accommodating. Would recommend Lexus of London to anyone looking for a luxury vehicle. More

by Manny Silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Broderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2024

I recently brought my IS in for service and had the pleasure of working with Peter. He clearly explained what work was to be done, and had the vehicle ready ahead of schedule. Overall it was a great ex More

by Patrick
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

The atmosphere at Lexus London is phenomenal. Every time I go there, my experience is great. On two occasions, I have dealt with Heather, and she is always very pleasant, professional, and extr More

by lillian_davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Geeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna McQuarrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Broderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Shanna was very helpful as usual. RMy salesperson always pops over to say hello. Friendly and knowledgeable staff. More

by Lexus Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Another great experience at Lexus of London. Shanna was helpful and my salesperson always pops over to say hi. More

by Lexus Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna McQuarrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

Shanna . . provided me with excellent service ... not only was she helpful, professional and courteous but she went over and above what was expected in order More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna McQuarrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2024

To make appointment it was super easy and it was done within the promised timeframe. Heater was super nice and she makes sure that I receive all necessary information More

by VN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Broderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

Romeo & Shanna at Lexus of London are beyond exemplary in their field. They ALWAYS take care of my dad, and our family's cars as if they were their own. We are welcomed there with smiles, treated with kindne More

by Samia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna McQuarrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

Thanks, Heather Broderick, for your quick and helpful way of checking me out for service appt More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Broderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2023

Romeo is a great Service Manager and my go to person when I need help. I've known Romeo for over ten years and I can truly say he is the backbone of the Lexus Dealership. More

by Murray and Chris Payne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.