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Lexus of London

London, ON

4.9
4,006 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,006 reviews

April 10, 2025

We bought our first Lexus this week. Lisa Ali was extremely helpful throughout the process. Her approach was friendly and knowledgeable, providing us with the information needed to make More

by Brad and Jan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Larry is really nice and helped me a lot with getting my new lease. Highly recommended! More

by Chinlin880514
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

Lisa was very knowledgeable and helpful with our car needs. She was patient and thorough and friendly. We are very happy with our Lexus purchase. More

by ckcbaum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Lexus of London responded

We're thrilled to hear that Lisa made your car buying experience enjoyable and informative. Congratulations on your new Lexus! Your satisfaction is our top priority, and we appreciate your kind words.

April 03, 2025

I would highly recommend Rick. He is professional, kind, and honest. This was the most positive experience I have had at a dealership. More

by Rebecca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

Great staff and service. Pleasant surroundings while waiting .. unfortunately Rick did not have the vehicle available that I was searching for. More

by Len
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Rick was very knowledgeable and helpful. He was able to answer all my questions. The service manager Stephanie also took her time to come and greet me which I really appreciated. My family a More

by alister.lobo.11
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Lisa did a great job. She is fantastic and very knowledgeable about her role. I’d highly recommend her. We just picked up our second Lexus! She clearly understood our need More

by Arun M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Had the recent pleasure of dealing with Rick at Lexus of London. Rick is a service oriented professional that goes above and beyond for his clients. He was a pleasure to work with and really understands his More

by Marcel
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Rick is a phenomenal salesman. He’s always a treats his customers like family and always offers sound advice. He’ll never force you to buy a car for the sake of making a sale, but More

by Hamza A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

The only reason I come to Lexus of London is because of Rick. He always makes sure that I get the best deal and goes out of his way to make sure that I’m satisfied with everything. He treats me like family More

by Hamza A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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