Lexus of London
London, ON
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Excellent experience with Jack Ji Jack Ji is such a professional salesmen, and the service he provided to me was excellent and really enjoyable. He always answered my questions patient Jack Ji is such a professional salesmen, and the service he provided to me was excellent and really enjoyable. He always answered my questions patiently, gave me useful information and helped me find the perfect car that I really like. I will definitely recommend him to anyone who visits Lexus. More
great customer experience at lexus of london the salesperson Jack Ji is really knowledgeable, professional and friendly he was really patient and willing to take time with me to know what I need the salesperson Jack Ji is really knowledgeable, professional and friendly he was really patient and willing to take time with me to know what I need, and figured out the best suitable car for me: price and the model of the vehicle are amazing and also that salesperson went extra miles for me, the vehicle he suggested me which is definitely fit on my next 5 years need( base on my family need and fuel expenditure expectation ) and I felt that I was totally be respected and valued More
Sue was awesome,,, Sue was awesome from start to finish,,,,would recommend her in a minute,,,she is very knowledgeable in all aspects of her job!! Thanks again Sue,,, Ma Sue was awesome from start to finish,,,,would recommend her in a minute,,,she is very knowledgeable in all aspects of her job!! Thanks again Sue,,, Marjie More
Been a customer here several years, they are great Very happy with Lexus if London , great service, cost is always what they say. I am very happy with this dealership, service and my vehicle Very happy with Lexus if London , great service, cost is always what they say. I am very happy with this dealership, service and my vehicle More
Very courteous and very capable service. My car needed a major repair. This was handled very expeditiously. Shortly after the repair was completed I traveled several thousand kilometers witho My car needed a major repair. This was handled very expeditiously. Shortly after the repair was completed I traveled several thousand kilometers without a hitch and with increasing confidence in the competence of the service team at Lexus of London. I would not hesitate to recommend them. Jason Janusz and the chief technician were terrific. More
Never Disappointed Once again Lexus of London has exceeded my expectations ... just a regular service appointment on a regular day and again my vehicle was finished 2 ho Once again Lexus of London has exceeded my expectations ... just a regular service appointment on a regular day and again my vehicle was finished 2 hours before I needed it ... and at a few dollars less than I was quoted ... AND it was WASHED and VACUUMED at no additional charge. I'll repeat what I've been saying for almost 4 years now ... I am a LEXUS of LONDON customer FOR LIFE !!! More
Easy and fair to deal with. Sue was great to work with. Very responsive and fair to deal with. Questions were always answered in a timely fashion and they were more than fair t Sue was great to work with. Very responsive and fair to deal with. Questions were always answered in a timely fashion and they were more than fair to deal with in terms of reaching a deal. More
90K Service Helpful, efficient, friendly and efficient. Having a loaner car ready a super bonus. A major service is expensive but then it covers a lot of work. T Helpful, efficient, friendly and efficient. Having a loaner car ready a super bonus. A major service is expensive but then it covers a lot of work. The attention to cleaning and detailing was great especially when you removed the parking lot scratches without being asked and at no charge! More
Fantastic Dealership! First impression of Lexus of London was FANTASTIC! Drove 2 hours to test drive my first Lexus and my experience from answering the phones to closing First impression of Lexus of London was FANTASTIC! Drove 2 hours to test drive my first Lexus and my experience from answering the phones to closing the deal was superb. Stephanie, Stacey and Teagan were professional, friendly and most importantly very patient throughout the entire process. I would highly recommend this dealership to all my friends and family. More
The buying experience was exceptional. Stephanie was wonderful to deal with. I am not a fan of buying vehicles but Stephanie made this more enjoyable and comfortable than any other dealers Stephanie was wonderful to deal with. I am not a fan of buying vehicles but Stephanie made this more enjoyable and comfortable than any other dealership experience I have had. We could see honesty and sincerity quickly in dealing with Stephanie. Sue was a pleasure to deal with when we picked up the vehicle - very engaging and easy to talk to and took time to go over the vehicle with us, rather than just send us off with the keys. If I could have selected 4.5 instead of 4 stars, that would be my preference. I felt the attention/effort to the detail of removing some of the interior scuffs and touching up the paint chips could have been much better. The finished product vs. the expectation did not quite line up. That was our only disappointment. More