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Lexus of London

London, ON

4.9
4,077 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,077 reviews

June 27, 2025

Extraordinary experience. Jillian is knowledgeable, transparent, and prioritize customer satisfaction. She was greatly responsive to all our inquiries, explained the sales pro More

by g.komlenovic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

What can I say, Rick was amazing. I had a few specifics that I requested which Rick handled with grace. I think the the best thing I can say is Rick far exceeded my expectations --- More

by craig.sexsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
June 25, 2025

This will be the third Lexus we have purchased. Lexus is a great fit for my wife and myself. Rick worked very hard to get us the exact car we wanted. Muchly appreciated!! Window tinting di More

by nlmerucci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Vegso was great and made us feel very comfortable.
June 23, 2025

Lexus of London has amazing customer service. Our product advisor, Gentrit Raka, was professional, informative, and a delight to deal with. More

by Juliemartindale4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gentrit Raka
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Larry is very patient and knowledgeable, helping me find the vehicle I need. Highly recommended. More

by ZXG
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Larry is professional and knowledge sales. I will highly recommend you to buy car from him. More

by WL
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Great service with John in Toyota, very patient and efficient, rely to client very quick! More

by leo
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Lisa was a tremendous help from the first time stepping into the dealership. She made us feel very welcome and allowed us to go through the process at our own pace. Highly recommend Lexus of London! More

by jacob p
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Lexus of London responded

That's fantastic to hear! We're so glad Lisa made such a great first impression and helped you feel welcome and comfortable throughout your visit to Lexus of London. We truly appreciate your kind words and your recommendation!

June 14, 2025

Clear communication, detail oriented. Patient and explained everything I needed to know. I would recommend Larry to others. More

by Eric12344481
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Lexus of London responded

Thank you for the great rating, Eric! It's wonderful to hear how Larry's dedication to clear communication and his detail-oriented approach really shined through for you. We're grateful for your support and recommendation!

June 12, 2025

Larry Liang exceeded our expectations in every way, communication, response, customer service. However, we were really dissatisfied with the dealership when dealing with the financial services manager. More

by Paul
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.