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Lexus of London
London, ON
4,479 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,479 reviews
October 05, 2026
Very good customer service. Knowledgeable staff. Great experience over all with Lisa. She helped with all of our questions and concerns. Knowledgeable staff. Great experience over all with Lisa. She helped with all of our questions and concerns. More
by Shawn Bassoo
October 04, 2026
I recently had a wonderful experience purchasing my new vehicle. Thank you to Lisa for your exceptional service from start to finish. Thank you to Adam as well for his time and patience walking me throug vehicle. Thank you to Lisa for your exceptional service from start to finish. Thank you to Adam as well for his time and patience walking me through the operation of my new vehicle. I would recommend using the Lexus of London Team to anyone looking to purchase a new Lexus. More
by probson2
October 04, 2026
Amazing place to be part of. The staff are kind and very welcoming. Rick is funny. He is. very knowledgeable about cars and Lexus. Appreciate all his time and efforts he puts in The staff are kind and very welcoming. Rick is funny. He is. very knowledgeable about cars and Lexus. Appreciate all his time and efforts he puts in to help a customer out. More
by zeher.omar
Employees Worked With
October 02, 2026
Dealership is very hospitable. Amenities are clean and accommodating. Staff are friendly and helpful. The outside appearance is clean and well kept. Amenities are clean and accommodating. Staff are friendly and helpful. The outside appearance is clean and well kept. More
by Brett.kahler
Employees Worked With
October 01, 2026
Rick was amazing! ! Thank you for all your help with choosing a car!! Rick was knowledgable and great customer service ! Thank you for all your help with choosing a car!! Rick was knowledgable and great customer service More
by Yasmeen
Employees Worked With
October 01, 2026
Very helpful, friendly and kind. Highly recommend, I’m happy with my service and will be coming back again in the future. Highly recommend, I’m happy with my service and will be coming back again in the future. More
by nayfee.omar
Employees Worked With
October 01, 2026
Bought a new is 300 from this dealership, not the most proactive bunch when it comes to the service department. proactive bunch when it comes to the service department. More
by Ahlberg.brian
Employees Worked With
September 30, 2026
Welcoming and friendly dealership. Everybody was approachable and knowledge. I would highly recommend Steve MacIsaac as a product specialist and Lexus of London. Everybody was approachable and knowledge. I would highly recommend Steve MacIsaac as a product specialist and Lexus of London. More
by amilesxmas61
September 30, 2026
Gent was extremely helpful in making the car buying process smooth. He provided friendly service throughout and made the entire experience effortless. I really appreciate his help and would definitely process smooth. He provided friendly service throughout and made the entire experience effortless. I really appreciate his help and would definitely recommend him to others. More
by Dylan Evans
September 30, 2026
Great service and was so friendly thank you for everything. I would highly recommend for sure everything. I would highly recommend for sure More
by w.omar
Employees Worked With
