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Lexus of London
London, ON
4,067 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,067 reviews
July 28, 2022
Great dealership, let me find the car I like very quickly, the service is also great. quickly, the service is also great. More
by 429478559
Employees Worked With
July 28, 2022
Very very good and love the service from Allen very convenient. I had a very good experience convenient. I had a very good experience More
by mamepoku0116
July 28, 2022
Purchased a pre-owned toyota camry from this dealer. Got to test drive and spend a decent time checking the vehicle out, and ensuring I'm confident enough to move forward with the process. Same day purc Got to test drive and spend a decent time checking the vehicle out, and ensuring I'm confident enough to move forward with the process. Same day purchased the vehicle. Rick Watson, helped with the entire sale process. Highly recommend! More
by Issam Aleian
July 26, 2022
Really good service from Lexus of London and Allen, he offered me really good price for my Lexus offered me really good price for my Lexus More
by Songlinli
Employees Worked With
July 26, 2022
I was extremely impressed with this dealership. The product is amazing and the people too! The product is amazing and the people too! More
by David Lakhan
July 26, 2022
Easy to communicate with and very efficient, they understand your needs and find the vehicle that can meet your needs with good price understand your needs and find the vehicle that can meet your needs with good price More
by xali0830
Employees Worked With
July 25, 2022
Allen jack Larry are friendly sales. Super helpful. Best experience in Lexus. Five stars for them! Super helpful. Best experience in Lexus. Five stars for them! More
by baoyide111
July 23, 2022
Allen is a very good sales person in Lexus of London. He helped me a lot, thanks. He helped me a lot, thanks. More
by 850784052
July 21, 2022
Had my first oil change yesterday. I couldn’t have been happier! It was quick and easy, and my car was cleaned inside and out! Romeo helped me, answered my questions and helped me clea I couldn’t have been happier! It was quick and easy, and my car was cleaned inside and out! Romeo helped me, answered my questions and helped me clean a few things inside my car. He also offered help for anything in the future. Amazing service! Thanks Romeo! More
by jenny-miller
Employees Worked With
July 18, 2022
Sue helped me to place a pre-order for a Lexus nx plug-in 450h+, and provided regular updates on the car during the COVID-related delay. When the car came in, she was very respectful and accommodating of a t 450h+, and provided regular updates on the car during the COVID-related delay. When the car came in, she was very respectful and accommodating of a test-drive with our newborn to minimize contact with COVID. We were cross-shopping with one other car, and one of the biggest draws for the lexus was the professionalism from Sue (and from our other car, we knew the service experience was excellent as well). In the end, we opted to go for another car, and Sue promptly arranged a reversal of deposit. I would not hesitate to recommend Sue and the Lexus team for their professionalism and service. More
by Yikang
Employees Worked With
