Lexus of London

My service experience was A+. They sent me a detailed video of all the areas that needed attention with a detailed explanation. Paid for an UBER to take me home and bring me bac They sent me a detailed video of all the areas that needed attention with a detailed explanation. Paid for an UBER to take me home and bring me back. Their texting service to keep me informed was fantastic. More

I recently had the pleasure of working with Lisa Ali in purchasing my first Lexus (NX 350h). She put me at ease right away and made my car-buying experience enjoyable. She is very knowledgeable and guided purchasing my first Lexus (NX 350h). She put me at ease right away and made my car-buying experience enjoyable. She is very knowledgeable and guided me through every step of the process without any high-pressure sales tactics. I highly recommend Lisa for your Lexus purchase! More

From first time to purchase the experience Was professional, polite and pleasant Triple P all the way All staff was equal in how great they were and I am thrilled with my purchase. Thank you L professional, polite and pleasant Triple P all the way All staff was equal in how great they were and I am thrilled with my purchase. Thank you Lexus of London job well done More

We had a great experience at Lexus of London. Lisa Ali was very helpful, answering all our questions, and providing multiple opportunities for a test drive. We love our 2024 Lexus RX350! We would Lisa Ali was very helpful, answering all our questions, and providing multiple opportunities for a test drive. We love our 2024 Lexus RX350! We would also like to give a shout out to Adam, our delivery specialist, who was so knowledgeable and so patient! More

Gentrit at lexus of London was great from start to finish on my first purchase of a Lexus product. I already knew what i was looking for but Gentrit gladly attended to all my questions and concerns both bef on my first purchase of a Lexus product. I already knew what i was looking for but Gentrit gladly attended to all my questions and concerns both before and after the purchase. Before i made up my mind i had to leave early during the first test drive and right away he offered me to take the vehicle for the rest of the day to really get a feel of the vehicle which also gave me the opportunity to have my wife experience the lexus product as well before i made my decision. We were very appreciative of that simple small gesture. Gentrit is also very personable and not pushy . He listened to me and made sure he offered me available options at Lexus. The purchase was smooth and seamless. After the purchase Gentrit continues to let me know if I had any issues or questions to let him know which is a great sign of excellent client services that will definitely encourage future business should it arise. I have no problem referring Gentrit to family and friends should they be interested in the lexus product. Lexus is a great brand exemplified by the service i received and continue to receive through Gentrit. Great job! More

Last week I had a chance to buy a pre-owned Jeep Cherokee. I was so lucky to have Lisa from Lexus, London to help and wait for me even after hours. Thank you Lisa for your absolute patience and the Cherokee. I was so lucky to have Lisa from Lexus, London to help and wait for me even after hours. Thank you Lisa for your absolute patience and the best service I have ever had. The process went so smooth and I will definitely consider to revisit Lexus for my next purchase. More

Excellent experience. We called for suv they had on hand, service transferred us to sales rep names Lisa who booked the appointment. The day of Lisa was waiting for us, sh We called for suv they had on hand, service transferred us to sales rep names Lisa who booked the appointment. The day of Lisa was waiting for us, showed us the suv, we test drove it and went back to office. Lisa helped with our existing suv trade to be build on price and was very reasonable with her managers to work with us. We meet finance manager Chris who was just as helpful and not pushy on selling products. They made sure car passed safety and it was on great condition when picked up. I personally recommend this location and Lisa as sales rep. More

I recently purchased my second Lexus with Lisa Ali, and once again she exceeded all expectations. There’s a reason I came back to work with her—her professionalism, knowledge, and genuine care for her clie once again she exceeded all expectations. There’s a reason I came back to work with her—her professionalism, knowledge, and genuine care for her clients are unmatched. Lisa makes the entire car-buying experience enjoyable and stress-free. She takes the time to understand exactly what you're looking for, answers every question thoroughly, and always goes above and beyond to ensure you're completely satisfied. Her honesty, attention to detail, and exceptional customer service make you feel valued every step of the way. Purchasing a vehicle is a big decision, and having someone as trustworthy and dedicated as Lisa makes all the difference. I absolutely love my new Lexus and couldn't be happier with the experience. If you're considering a Lexus, I highly recommend reaching out to Lisa Ali—you'll be in the best hands. Thank you, Lisa, for helping me find another amazing vehicle and for making the experience so memorable! More

This whole experience was great. From the moment we walked into the showroom, the experience was a truly enjoyable-fun and stress-free. Our salesman, Rick, was incredibly profession From the moment we walked into the showroom, the experience was a truly enjoyable-fun and stress-free. Our salesman, Rick, was incredibly professional, knowledgeable, and genuinely invested in helping us find the right vehicle. He took the time to show us different options and made sure all our questions were answered-with zero pressure to make a quick decision.. Thank you Rick. Your professionalism and product knowledge made buying a car enjoyable! We will absolutely be back for our next vehicle! More