Lexus of London

Professional, patient, and informative. Never pushy, and always respectful of my family’s circumstances. A pleasure to work with. Never pushy, and always respectful of my family’s circumstances. A pleasure to work with. More

Lisa was nice to deal with. I had arranged to meet with her after I read her ratings on Dealer Rater, and I wasn't disappointed. She was friendly and open. Perhaps her best qual I had arranged to meet with her after I read her ratings on Dealer Rater, and I wasn't disappointed. She was friendly and open. Perhaps her best quality is patience: on my first meeting with her, I asked a lot of questions, all of which were answered in an unhurried way. In the days that followed, she touched base in an unpressured manner, and promptly answered all of my follow-up questions. More

From the moment you enter, you feel welcome at the dealership; from the concierges to the sales staff. Everyone was friendly. The only glitch was with the finance department: there was poor communica dealership; from the concierges to the sales staff. Everyone was friendly. The only glitch was with the finance department: there was poor communication. I was told that the VIN would be supplied well before the vehicle arrived, but that wasn't the case. It left me scrambling to get all of the paperwork in place at the last moment, and in a compressed time frame. At the same time, I felt pressure from said department to come in immediately to take delivery, possibly because they wanted to make month end quotas. More

We had a really great experience here with our new purchase. Everything went quick and smoothly. They helped us decide on which model to get based on our needs and budget. Lisa dealt with us and helpe purchase. Everything went quick and smoothly. They helped us decide on which model to get based on our needs and budget. Lisa dealt with us and helped us along the way to getting us in our new Lexus! She was very friendly and had answers to all of our questions. We definitely recommend this dealership and recommend Lisa to help with any dealings and sales questions. More

Very good customer service. Knowledgeable staff. Great experience over all with Lisa. She helped with all of our questions and concerns. Knowledgeable staff. Great experience over all with Lisa. She helped with all of our questions and concerns. More

I recently had a wonderful experience purchasing my new vehicle. Thank you to Lisa for your exceptional service from start to finish. Thank you to Adam as well for his time and patience walking me throug vehicle. Thank you to Lisa for your exceptional service from start to finish. Thank you to Adam as well for his time and patience walking me through the operation of my new vehicle. I would recommend using the Lexus of London Team to anyone looking to purchase a new Lexus. More

Amazing place to be part of. The staff are kind and very welcoming. Rick is funny. He is. very knowledgeable about cars and Lexus. Appreciate all his time and efforts he puts in The staff are kind and very welcoming. Rick is funny. He is. very knowledgeable about cars and Lexus. Appreciate all his time and efforts he puts in to help a customer out. More

Dealership is very hospitable. Amenities are clean and accommodating. Staff are friendly and helpful. The outside appearance is clean and well kept. Amenities are clean and accommodating. Staff are friendly and helpful. The outside appearance is clean and well kept. More

Rick was amazing! ! Thank you for all your help with choosing a car!! Rick was knowledgable and great customer service ! Thank you for all your help with choosing a car!! Rick was knowledgable and great customer service More

Very helpful, friendly and kind. Highly recommend, I’m happy with my service and will be coming back again in the future. Highly recommend, I’m happy with my service and will be coming back again in the future. More