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Lexus of London

London, ON

4.9
4,316 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,316 reviews

April 05, 2026

Larry is very professional sales. I bought three cars from him. I like my new GX. More

by Josephfan7998
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2026

I recently purchased a new vehicle and couldn’t be more pleased with the entire experience. From the moment I arrived, the staff was professional, knowledgeable, and genuinely focused on helping me find th More

by MB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gentrit Raka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Shi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Frankel
March 30, 2026

It was a pleasure dealing with Jillian Cook while purchasing our first car from Lexus of London. She went above and beyond to make sure we were happy with our purchase! I’d have say at Lexus of Londo More

by Stick
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2026

this is our 3rd car from this dealership and with the same sales man , Rick Watson , he is amazing and takes buying a new car a great experience , he is the only one that my wife will deal with , and to More

by joe dodds
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2026

Rick goes out of his way to help me out. He kept in touch with me and ensured I got a better deal than I was promised More

by wajahat455388
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2026

From the moment we walked in we knew we were in the right spot to purchase our next car. Steve was wonderful. Sincere, genuine and helpful. We quickly learned that it would be hard to walk away, Lexus vehicl More

by Melissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MacIsaac Steve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Shi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2026

I recently purchased a Lexus RX from Lexus of London, and I had an excellent experience. My sales representative, Lisa Ali, was outstanding—very knowledgeable, professional, and never pushy. She made the ent More

by jasondhanlon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2026

We read the reviews about the sales people for Lexus of London. We felt one person stood out, Lisa Ali. We contacted her for an appointment. We talked with her and from that conversation, she knew what More

by nortondb2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akeem Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Shi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Vegso
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2026

Thank you so much for all your help and let me get my new Is350 More

by suzirui666
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2026

All staff go out of their way to accommodate you and ensure you’re looked after. Starting with the friendly greeters when you pull in garage for service, then I was helped by Royston, a customer servic More

by dambrosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Royston
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