Lexus of London

The process was simple and easy. Our sales person was low pressure and the entire atmosphere of the dealership was pleasant. I've purchased many new cars, but this was the best exper Our sales person was low pressure and the entire atmosphere of the dealership was pleasant. I've purchased many new cars, but this was the best experience to date More

Rick is a very professional salesman treats customer with care and good manner. He is also very helpful in the areas of my concerns and addressed the issue head on. The dealership has a new ownership an care and good manner. He is also very helpful in the areas of my concerns and addressed the issue head on. The dealership has a new ownership and I can see some differences. I still prefer more the original private owner dealership that treated customers very personal with care, including providing the usual new car welcome kit (4/5 bottles of car care products labeled with Lexus logo) which is now discontinued. More

Very nice guy! Reliable and full of responsibility. Very good experience. Recommend for buying any car. Reliable and full of responsibility. Very good experience. Recommend for buying any car. More

I recently had the delight of working with Lisa Ali in purchasing a new to me car. She made me feel comfortable and relaxed right away. She guided me through the process with certainty and knowledge with purchasing a new to me car. She made me feel comfortable and relaxed right away. She guided me through the process with certainty and knowledge with no sale’s tactics. I would recommend to anyone purchasing a car. More

My service experience was A+. They sent me a detailed video of all the areas that needed attention with a detailed explanation. Paid for an UBER to take me home and bring me bac They sent me a detailed video of all the areas that needed attention with a detailed explanation. Paid for an UBER to take me home and bring me back. Their texting service to keep me informed was fantastic. More

I recently had the pleasure of working with Lisa Ali in purchasing my first Lexus (NX 350h). She put me at ease right away and made my car-buying experience enjoyable. She is very knowledgeable and guided purchasing my first Lexus (NX 350h). She put me at ease right away and made my car-buying experience enjoyable. She is very knowledgeable and guided me through every step of the process without any high-pressure sales tactics. I highly recommend Lisa for your Lexus purchase! More

From first time to purchase the experience Was professional, polite and pleasant Triple P all the way All staff was equal in how great they were and I am thrilled with my purchase. Thank you L professional, polite and pleasant Triple P all the way All staff was equal in how great they were and I am thrilled with my purchase. Thank you Lexus of London job well done More

We had a great experience at Lexus of London. Lisa Ali was very helpful, answering all our questions, and providing multiple opportunities for a test drive. We love our 2024 Lexus RX350! We would Lisa Ali was very helpful, answering all our questions, and providing multiple opportunities for a test drive. We love our 2024 Lexus RX350! We would also like to give a shout out to Adam, our delivery specialist, who was so knowledgeable and so patient! More

Gentrit at lexus of London was great from start to finish on my first purchase of a Lexus product. I already knew what i was looking for but Gentrit gladly attended to all my questions and concerns both bef on my first purchase of a Lexus product. I already knew what i was looking for but Gentrit gladly attended to all my questions and concerns both before and after the purchase. Before i made up my mind i had to leave early during the first test drive and right away he offered me to take the vehicle for the rest of the day to really get a feel of the vehicle which also gave me the opportunity to have my wife experience the lexus product as well before i made my decision. We were very appreciative of that simple small gesture. Gentrit is also very personable and not pushy . He listened to me and made sure he offered me available options at Lexus. The purchase was smooth and seamless. After the purchase Gentrit continues to let me know if I had any issues or questions to let him know which is a great sign of excellent client services that will definitely encourage future business should it arise. I have no problem referring Gentrit to family and friends should they be interested in the lexus product. Lexus is a great brand exemplified by the service i received and continue to receive through Gentrit. Great job! More

Last week I had a chance to buy a pre-owned Jeep Cherokee. I was so lucky to have Lisa from Lexus, London to help and wait for me even after hours. Thank you Lisa for your absolute patience and the Cherokee. I was so lucky to have Lisa from Lexus, London to help and wait for me even after hours. Thank you Lisa for your absolute patience and the best service I have ever had. The process went so smooth and I will definitely consider to revisit Lexus for my next purchase. More