Lexus of London

Rick is always two steps ahead, making car buying super easy! Highly recommend Lexus of London, from buying to maintaining, they strive to be the best. easy! Highly recommend Lexus of London, from buying to maintaining, they strive to be the best. More

Rick Watson was great on purchasing our new vehicle, and the staff was very friendly and welcoming. the staff was very friendly and welcoming. More

Larry has excellent knowledge, provides great services. He helped a lot to get a new Lexus! He helped a lot to get a new Lexus! More

Welcoming staff from the first interaction on the phone to the first contact onsite and everyone we interacted with. The dealership was efficiently laid out and visually appealing. to the first contact onsite and everyone we interacted with. The dealership was efficiently laid out and visually appealing. More

John provided excellent service, was honest, professional, and made buying my car easy. Highly recommend! professional, and made buying my car easy. Highly recommend! More

Lexus of London is a first class dealership with first class people. Jillian the sales woman who sold me, two cars actually, was fantastic. She took care of every need I had and was very responsive to ev class people. Jillian the sales woman who sold me, two cars actually, was fantastic. She took care of every need I had and was very responsive to every email and concern I had. A small issue came up with the first vehicle I purchased and Jillian was right on the problem. I live in Georgetown and they sent a driver with a loaner and took my vehicle back to fix it. The funny thing was I ended up buying the loaner and they took back the original vehicle I purchased. Ultimately I am extremely happy with how it all worked out. I must say that I have never dealt with a dealership with customer service like Lexus of London. I don’t think they can be beat. I have to give a shout out to the General Manager Chris because he helped facilitate the exchange as well he was great. From start to finnish I had just the best dealership experience, so much so that when I’m looking for another vehicle I will make the 2 hour drive from Georgetown to see Jillian for my next vehicle purchase. Three cheers to everyone at Lexus of London. If your reading this a looking for vehicle, look no further than Lexus of London, they will treat you right. Thank you again Jillian and Lexus of London Sincerely Kirk Hochrein More

Larry help me find perfect car. I have bought three cars from him. Highly recommended him! I have bought three cars from him. Highly recommended him! More

I searched 1 year for this model and received calls to view the model I wanted. Suddenly the correct vehicle in the right condition was traded in. I went to view it, and my decision was made in 1 minute…Y view the model I wanted. Suddenly the correct vehicle in the right condition was traded in. I went to view it, and my decision was made in 1 minute…YES!! I kept viewing and reviewing looking for any red lights or black flags, but there was none. So we wrote the deal. Done! Was handled excellently on all levels. Here’s why I searched 1 year. Because my other Lexus bought 2 years ago sold me or upsold me into buying another one. This is literally the Lexus business model (that I didn’t know). My 1st Lexus (that I searched 1 year for as well), had presold me to buy again. So where am I going with this? THE BRAND was designed 4 decades ago to give you calm ownership and extreme reliability. In an insane world, these vehicles bring calm in your automotive requirements. It is literally by design. THAT is why you buy a Lexus and that is why you would potentially go to London Lexus, it is the experience and lack of insane drama, just calm cool collected. Jillian is a peach. You’ll see. Jim. More

Larry has been very kind and resourceful with us. We hope to work with him in the future. We hope to work with him in the future. More

It was a pleasure working with Jillian. She was always on top of things and didn't leave any angle of the process uncovered. Highly recommended to work with her for any future buyers. She was always on top of things and didn't leave any angle of the process uncovered. Highly recommended to work with her for any future buyers. More