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Lexus of London
London, ON
4,464 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,464 reviews
October 01, 2026
Very helpful, friendly and kind. Highly recommend, I’m happy with my service and will be coming back again in the future. Highly recommend, I’m happy with my service and will be coming back again in the future. More
by nayfee.omar
Employees Worked With
October 01, 2026
Bought a new is 300 from this dealership, not the most proactive bunch when it comes to the service department. proactive bunch when it comes to the service department. More
by Ahlberg.brian
Employees Worked With
September 30, 2026
Welcoming and friendly dealership. Everybody was approachable and knowledge. I would highly recommend Steve MacIsaac as a product specialist and Lexus of London. Everybody was approachable and knowledge. I would highly recommend Steve MacIsaac as a product specialist and Lexus of London. More
by amilesxmas61
September 30, 2026
Gent was extremely helpful in making the car buying process smooth. He provided friendly service throughout and made the entire experience effortless. I really appreciate his help and would definitely process smooth. He provided friendly service throughout and made the entire experience effortless. I really appreciate his help and would definitely recommend him to others. More
by Dylan Evans
September 30, 2026
Great service and was so friendly thank you for everything. I would highly recommend for sure everything. I would highly recommend for sure More
by w.omar
Employees Worked With
September 29, 2026
Lexus of London, and specifically our advisor Lisa Ali, made our recent purchase a pleasant and seamless process. Definitely talk to Lisa if you are looking for a Lexus in London! made our recent purchase a pleasant and seamless process. Definitely talk to Lisa if you are looking for a Lexus in London! More
by Brad and Jan
September 27, 2026
Our 2026 Lexus RX450h+ was in for its first major review and it passed with no issues found. Nothing to report going in and their service showed nothing that needed adjusting. We have always found the Lex and it passed with no issues found. Nothing to report going in and their service showed nothing that needed adjusting. We have always found the Lexus of London service department to be thorough, efficient and pleasant to interact with. More
by PVJ
September 26, 2026
Larry helped me find a very good Toyota rav 4 with good service. Will definitely come back and recommend him. service. Will definitely come back and recommend him. More
by HangChicken
Employees Worked With
September 25, 2026
Romeo was terrific. Helpful, knowledgeable, and a really great attitude. Went out of his way to make my car servicing a good experience. Helpful, knowledgeable, and a really great attitude. Went out of his way to make my car servicing a good experience. More
by Deanna
Employees Worked With
September 23, 2026
Larry handles the transaction well, smoothly and professionally. I will highly recommend him to my friends. professionally. I will highly recommend him to my friends. More
by Frank
