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Lexus of London

London, ON

4.9
4,273 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,273 reviews

February 21, 2026

Looking to buy our 4th RX we were fortunate to have Jillian Cook work with us to attain a perfect match to our needs and budget. Jillian is the best. Indeed Lexus of London personnel including Recept More

by airkoolws
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ouellette
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2026

Excellent and tentative service. 1st class quality, timing within a friend environment. I will return soon. More

by trevor Gard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Malaysian gentlemen
Feb 20, 2026 -

Lexus of London responded

Thank you, Trevor! We're thrilled to hear you enjoyed our service and felt welcomed. Your satisfaction is our priority, and we look forward to seeing you again soon!

February 20, 2026

Hi I didn’t end up buying a Lexus but Lisa was very helpful in setting up the test drive and providing important info about specs and pricing. Thank you! More

by annamazz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

Lexus of London responded

Thank you for your wonderful feedback! We're thrilled to hear that Lisa provided you with great support during your test drive experience. If you ever have more questions or need assistance, we're here to help!

February 20, 2026

Jillian is great to work with. Prompt replies, clear & transparent communication and we were so pleased with her that we leased a vehicle in June from her and bought another in No More

by prikley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ouellette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

Lexus of London responded

Thank you for your fantastic review, Prikley! We’re thrilled to hear about your positive experience with Jillian and that you’ve chosen us for your vehicle needs multiple times. Your loyalty means the world to us, and we look forward to serving you again in the future!

February 19, 2026

From our initial meeting with Sales Associate Gentrit Raka through our financing arrangements with Jasmine Vegso and final delivery experience with Akeem Pearce, our experience was wonderful! Gentrit was More

by Red2026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gentrit Raka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akeem Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Vegso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

Lexus of London responded

Thank you for your wonderful feedback! We're thrilled to hear about your fantastic experience with Gentrit, Jasmine, and Akeem. It’s great to know their dedication to service made your journey enjoyable. We appreciate your support and look forward to seeing you again!

February 18, 2026

GENT, went above and beyond to meet my expectations. Although problems arrived, GENT made sure to fix it for me & even came in on his day off to make sure my expectations were met. I would recommend thi More

by Andrewconcordia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gentrit Raka
5.0
This rating includes all reviews, with more weight given to recent reviews.
MacIsaac Steve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ouellette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

Lexus of London responded

Thank you for the fantastic feedback, Andrew! We're thrilled to hear that Gent exceeded your expectations and provided such exceptional service. Your recommendation means a lot to us, and we’re glad we could make your car shopping experience a positive one. Enjoy your new ride!

February 18, 2026

GENT, went above and beyond to meet my expectations. Although problems arrived, GENT made sure to fix it for me & even came in on his day off to make sure my expectations were met. I would recommend thi More

by Andrewconcordia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gentrit Raka
5.0
This rating includes all reviews, with more weight given to recent reviews.
MacIsaac Steve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ouellette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

Lexus of London responded

Thank you for the fantastic feedback, Andrew! We're thrilled to hear that Gent exceeded your expectations and provided such exceptional service. Your recommendation means a lot to us, and we’re glad we could make your car shopping experience a positive one. Enjoy your new ride!

February 18, 2026

Dealership is clean, professional staff, great snacks, knowledgeable, no pressure kind of sales, reliable, genuine More

by brendan.rocha23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reece Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Razuri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

Lexus of London responded

Thanks for the fantastic review, Brenda! We’re thrilled to hear you enjoyed your experience. Our team takes pride in providing a welcoming environment, and it’s great to know you appreciated the professionalism and knowledge. We look forward to seeing you again!

February 17, 2026

Each contact at Lexus of London was a positive experience. We purchased a vehicle. Our Product Advisor was Lisa Ali who was very helpful and easy to do business with throughout the steps of the More

by Charlie
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Frankel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Vegso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

Lexus of London responded

Thank you, Charlie! We're thrilled to hear about your positive experience with Lisa, Jasmine, and Adam. Our team strives to provide exceptional service, and your feedback is a great encouragement. Enjoy your new vehicle, and we look forward to seeing you again!

February 17, 2026

Larry is professional sales and no pressure for me at all. I did deal with him couples of times. Nice man! More

by mevic
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

Lexus of London responded

Thank you for your fantastic review, Mevic! We're thrilled to hear about your positive experiences with Larry. Our team is dedicated to providing a professional and pressure-free environment, and it's great to know we've succeeded. We appreciate your support!

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