Ken Shaw Lexus

Excellent Service!! Lexus has a name that pretty much stands for excellence and sells itself....but unless you are greeted and taken care of with the same level of excell Lexus has a name that pretty much stands for excellence and sells itself....but unless you are greeted and taken care of with the same level of excellence, then all is lost!! At Ken Shaw Lexus, (Michele Cormier) took care of me with such professionalism and tact, making the whole experience worthwhile! I could of went anywhere but after our first interaction I knew I was at the right place!....For Most people, they make 2 major purchases in their lives, a house and a car! You work hard for these purchases, and they should be handled as such... Michelle understands that, and makes the entire process enjoyable and pleasant ! Also please note that Daniel Fung was an absolute pleasure! Not pushy when making suggestions, and listens to your needs and concerns with a wealth of knowledge in his function!I look forward to purchasing here again, and will definitely be sending all my referrals to Ken Shaw Lexus Toyota!! Thank you! I hear the entire team are very knowledgeable, and as inviting. Will see you all at my first service! tc Cheyne Collins Lexus Purchaser More

Excellent Team, and excellent service. I would not rate the team at Ken Shaw any less than 5, because they are an excellent team. This is my third Lexus, and we are totally happy with our I would not rate the team at Ken Shaw any less than 5, because they are an excellent team. This is my third Lexus, and we are totally happy with our Lexus. The team at Ken Shaw Lexus, are incredible. They were very patient, answered all our questions, and made sure we were completely satisfied with our purchase. The service at Ken Shaw Lexus is great! More

AMAZING DEALERSHIP AND SALESMEN It was a great dealership to go trough and Raymond Kan went above and beyond. I would highly recommend!! Great service and great cars! Love my new It was a great dealership to go trough and Raymond Kan went above and beyond. I would highly recommend!! Great service and great cars! Love my new Lexus More

Excellent from A to Z I joined the Lexus family in 2015 when I purchased my IS350 sedan and at that time and throughout my dealing for service I was hooked. When I walked i I joined the Lexus family in 2015 when I purchased my IS350 sedan and at that time and throughout my dealing for service I was hooked. When I walked in I was greeted by friendly and knowledgeable staff. Over the two and a half years that I owned my vehicle they were always stellar in their customer service and maintenance of my vehicle. This year I decided to move to a crossover and I had the same friendly service. Danny Jamal went over and above to meet my needs, along with Wally. Shameer and Pat were also there to give me any guidance and answer any questions. Lexus has become like family to me, I wouldn't consider buying a car anywhere else. You guys are simply the BEST! Loyally, Silvana D More

comfortable experience Dealing with Walter Kennedy was a comfortable and relaxing experience. Very informative and no bull. Answered all my questions and concerns. Buyinga Dealing with Walter Kennedy was a comfortable and relaxing experience. Very informative and no bull. Answered all my questions and concerns. Buyinga new car can be stressful, but not here. I strongly recommnd this dealership. This was my fifth new car purchase, but this was the first from Ken Shaw and it was the easiest. A couple of my friends recommended Ken Shaw and I'm glad they did. Ted Novak More

First Class Dealership I have never regretted buying / leasing 5 Lexus cars from this dealership over a span of 16 years. From sales to service they are first class. Mark I have never regretted buying / leasing 5 Lexus cars from this dealership over a span of 16 years. From sales to service they are first class. Mark Aquilla was knowledgeable , friendly and had patience for all my questions. Their service team headed by Shameer and his assistant Sandy got me in and out of the service department exactly as promised. More

Excellent Service This is my 3 Rd Lexus I have purchased . My Sales person Betty Yang is a very professional sales person and has great knowledge to share. I also hav This is my 3 Rd Lexus I have purchased . My Sales person Betty Yang is a very professional sales person and has great knowledge to share. I also have always taken my cars in for service at Ken Shaw ..I am always treated very well and kept informed about the service being done on my vehicle. I sent my Brother to Ken Shaw last year, he also purchased a vehicle. I would recommend this dealer and their staff any time. Gail Jaseliunas More

First class care and understanding of my questions & concern I am completely satisfied and was given all the time & attention I required by Raymond Kan and all the support staff-I am made to believe,which I do, I am completely satisfied and was given all the time & attention I required by Raymond Kan and all the support staff-I am made to believe,which I do, that I am an important customer and that any needs/questions I have will be dealt with patiently and courteously. More

Lease of first Lexus vehicle I've always dreaded the whole process of buying/leasing a new vehicle thru a dealership, however, I can honestly say, my experience at Ken Shaw Lexus I've always dreaded the whole process of buying/leasing a new vehicle thru a dealership, however, I can honestly say, my experience at Ken Shaw Lexus and specifically with Raymond Kan has been excellent to say the least. Raymond is a true professional that works hard to make his customers feel at ease and even enjoy the new car leasing experience, which was certainly the case with me. If you want someone who looks after you and has your best interest at heart in buying or leasing a new Lexus vehicle, seek out Raymond. Tell him that I referred you ... you won't regret it! More

2017 RX 350 My experience at Ken Shaw Lexus was by far the best that I have had when purchasing/leasing a vehicle. The staff was exceptionally friendly and know My experience at Ken Shaw Lexus was by far the best that I have had when purchasing/leasing a vehicle. The staff was exceptionally friendly and knowledgeable and treated me with consideration and respect throughout. They ensured not only that I left there confident that I had made the right decision but that I also knew that they would continue to be there for me as long as I owned my vehicle. I sincerely feel as though I am now a part of the Ken Shaw family. Thanks again to all and I look forward to a long and wonderful relationship! More