Island Ford Superstore

Dave was great to work with efficient and fast. Looked after everything that was required professionally. Looked after everything that was required professionally. More

The staff in the service centre were very kind, compassionate and helpful. They took great care of me. compassionate and helpful. They took great care of me. More

Bois was fantastic with ensuring all my vehicle service needs were accomplished. He took the initiative to ensure previous shortcomings experienced before were addressed and not repeated. needs were accomplished. He took the initiative to ensure previous shortcomings experienced before were addressed and not repeated. More

boris was born ready to multitask. he endures my antics, which most can't fathom. dave is great as well, but if you see boris in action, you'll understand how much discipline it takes he endures my antics, which most can't fathom. dave is great as well, but if you see boris in action, you'll understand how much discipline it takes to have the level of focus he has to manage all that. only man with an office job i respect, but he's genuinely a natural at making a place feel familiar enough to hurkle a durkle post dilly-dally. IF BORIS IS READING THIS, CALL SAUNIA!!! i don't approve most so now is your time to GET IN THERE MAN. love ~s More

Brian Boles He was a good football player back in the day. Reminds me of Al Bundy. day. Reminds me of Al Bundy. More

Words are not enough for the extra effort that Boris endeavored to resolve my winter tire issue. He was steadfast in his aim to ensure that a left the shop a very satisfied customer. I don't know what t endeavored to resolve my winter tire issue. He was steadfast in his aim to ensure that a left the shop a very satisfied customer. I don't know what they are paying him but it is not enough. 10 stars for this fellow. Great job. Fantastic customer service. Outstanding. More

I contacted Boris about a tire issue and was wondering when I could book an appointment around my work day. Boris had a employee pick up my truck, take care of the issue, and return it to my place of wor when I could book an appointment around my work day. Boris had a employee pick up my truck, take care of the issue, and return it to my place of work. Boris provides exceptional service for Ford and keeps me returning to the dealership for anything to do with my vehicle. Thank you for making the extra effort. More

I was greeted with a big smile and acknowledged by everyone I walked past. Great atmosphere and friendly people throughout! everyone I walked past. Great atmosphere and friendly people throughout! More

After discussing an issue with the lack of support I received from the service department with the sale associated, I purchased the vehicle four months prior. This issue was unable to be quickly resolve received from the service department with the sale associated, I purchased the vehicle four months prior. This issue was unable to be quickly resolved as I was told by the staff it was my fault for not booking a problem which just happened that day two months prior. The response upset me as I have spent much money on warranties to ensure I do not run into these issues. Trevor approached me in the middle of the dealership, demanding I state I was wrong and sorry for my frustration. "This was my fault for not better planning and planning my life around Ford." How dare I expect their service? All I wanted was to be able to go to an expensive course next week and ensure Ford honoured the warranty the staff at this dealer raved about. Trevor lacks customer skills, and the team after this man's outburst was not good. I recommend running for the hills at this service centre as you will be on foot while Trevor spends his time yelling at customers. More

This team of professionals were phenomenal when it came to customer service and making the process so streamlined and painless. I couldn’t be happier with my experience with Simon and the finance team at i to customer service and making the process so streamlined and painless. I couldn’t be happier with my experience with Simon and the finance team at island ford. They really put my mind at ease when it came to the stress of finding a vehicle that worked with my budget. They’re truly an unreal group of men and women over there! More