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Finch Hyundai
London , ON
1,123 Reviews
At Finch Hyundai in London, we take pride in many things. We take pride in the fact that we've been chosen for the Hyundai Canada President's Award of Merit in back-to-back years as one of the top ten Hyundai dealerships in Canada. We take great pride in the new Hyundai cars, crossovers and SUVs that we sell. We take pride in the exceptional quality and diversity of our used car inventory. And, perhaps most importantly, we take pride in the reputation that we've built throughout the London and area community as a car dealership that provides an unparalleled level of customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,123 reviews
June 12, 2025
Poor Service Experience – Not Worth the Risk Think twice before buying a car at Finch. The sales team is great, but the service department is a huge disappointment. Recently, my wife was driving to twice before buying a car at Finch. The sales team is great, but the service department is a huge disappointment. Recently, my wife was driving to work when her car (a 2025 model with only 8,500 km) suddenly lost all power. She pressed the gas pedal and nothing happened. The check engine light came on, and the MyHyundai app showed a powertrain issue. We called Finch and were told to bring the car in. It took a couple of days for them to check it, only to tell us they couldn’t find anything wrong — and still charged us $200. The app is still showing a red “Attention Needed” message, but now I’m hesitant to go back, afraid of paying again for no solution. This kind of sudden power loss could easily pose a serious safety issue, especially if it happened on a busy road or highway. Unfortunately, this wasn’t my first bad experience with their service. A few years ago, I took my car in for a strange noise coming from the A/C. They said it was just leaves, charged me, and sent me off. The noise was still there. Later, I found out it was a faulty blower motor — which was covered under warranty. But because they misdiagnosed it, I had to pay anyway. Paying for poor diagnostics and leaving with unresolved issues is unacceptable. Finch seriously needs to step up their service department. More
by André Malta
Employees Worked With
June 09, 2025
We’ll run out of words to express how thankful we are for the fantastic service we received at Finch Hyundai during the purchase of our vehicle. A special thank you goes to the wonderful and kind attention o the fantastic service we received at Finch Hyundai during the purchase of our vehicle. A special thank you goes to the wonderful and kind attention of Jessica and Clint. Their genuine care and dedication to helping us find the right car — and how they went above and beyond to make our dream car a reality — truly made a difference. Finch Hyundai, you have two absolute gems on your team! Thank you for making our family so happy. More
by Mauricio
June 05, 2025
Dealership and Hyundai Canada do not care that they sell vehicles that have excessive oil consumption. Was told the only solution is for the engine to be replaced or rebuilt. Does not even have 150,000 KMs vehicles that have excessive oil consumption. Was told the only solution is for the engine to be replaced or rebuilt. Does not even have 150,000 KMs on it and this happens. Was told to try to trade the vehicle in at another dealership and not disclose the issue. More
by UnsatisfiedCustomer
Employees Worked With
May 27, 2025
Great experience with professional dealers. Not only is the Genesis dealership aesthetically pleasing but the environment was very welcoming! Not only is the Genesis dealership aesthetically pleasing but the environment was very welcoming! More
by Nathalie.109
Employees Worked With
May 23, 2025
The dealership was a great experience, didn't feel pressureand from the staff . Zack especially was very Curtious and was a great at finder the perfect car for me. would recommend buying another car a pressureand from the staff . Zack especially was very Curtious and was a great at finder the perfect car for me. would recommend buying another car at finch. More
by Austin Swatuk
April 27, 2025
I picked up my 2025 tucson on 12th of April. I have really appreciated how they took time to explain me all my options and how payments will going on. During and after the process of ordering of I have really appreciated how they took time to explain me all my options and how payments will going on. During and after the process of ordering of my new car, we were always in touch by sms for any concern or inquiries. They reply so fast. I hope that this good service will continue forever. More
by Steve Charly FOH
April 23, 2025
I had the best experience of buying my new car in the dealership and with Adrian it was effortless, easy and smooth. I highly recommend this Finch Hyundai at this location and Adrian Yatsuliak as the dealership and with Adrian it was effortless, easy and smooth. I highly recommend this Finch Hyundai at this location and Adrian Yatsuliak as the sales person who is gonna walk you through the whole process and make it easy and enjoyable. More
by gibson2064
Employees Worked With
April 12, 2025
We had a great experience purchasing our 2025 Palisade. Everyone at the dealership was pleasant, friendly and made us feel welcomed. A special thank you to Zach Hussein who we worked with on our purchas Everyone at the dealership was pleasant, friendly and made us feel welcomed. A special thank you to Zach Hussein who we worked with on our purchase. Zach was a very pleasant, professional and courtesy man. He was knowledgeable and answered any questions we had on the vehicle. His communication skills made our experience truly enjoyable. We will highly recommend Zach to our family and friends for any future purchases. More
by Catherine Simpson
April 07, 2025
Every business needs a Jay Jackson on their team. This man knows how to break the ice and make you feel comfortable. Thanks for your smile and the way you interact with people who are not your client This man knows how to break the ice and make you feel comfortable. Thanks for your smile and the way you interact with people who are not your client. Bobo, Thank you for your input and guidance in the purchase of our Tuscon Hybrid. Your professionalism was evident from the first meeting when we walked into the showroom at Finch Hyundai right through until the deal was completed. You are an asset to the dealership Bobo! More
by paul.fetter1
March 28, 2025
My 2013 Hyundai Santa Fe recently required a new motor. Aaron Battler provided excellent professional services and I am really pleased with Finch's work. Kudos to them. Aaron Battler provided excellent professional services and I am really pleased with Finch's work. Kudos to them. More
by gregmillar491
Employees Worked With
