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Finch Hyundai
London , ON
1,127 Reviews
At Finch Hyundai in London, we take pride in many things. We take pride in the fact that we've been chosen for the Hyundai Canada President's Award of Merit in back-to-back years as one of the top ten Hyundai dealerships in Canada. We take great pride in the new Hyundai cars, crossovers and SUVs that we sell. We take pride in the exceptional quality and diversity of our used car inventory. And, perhaps most importantly, we take pride in the reputation that we've built throughout the London and area community as a car dealership that provides an unparalleled level of customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,127 reviews
August 07, 2025
Brandon always has a smile to share with every interaction we have had with him, He takes the time with his clients to explain what the technicians will be looking for, and approximately how long interaction we have had with him, He takes the time with his clients to explain what the technicians will be looking for, and approximately how long the service appointment will take. Again, the bar is set high for others to follow when dealing both with Finch Hyundai and Brandon Brennan. More
by paul.fetter1
Employees Worked With
August 06, 2025
I had a great experience buying a car from Sam. He's very professional, kind, honest, caring and understanding. He took time to hear my concerns about my situation and made everything come together He's very professional, kind, honest, caring and understanding. He took time to hear my concerns about my situation and made everything come together effortlessly. I would recommend him in a heartbeat. The dealership was amazing as well! More
by Michele 67
June 26, 2025
Good people and still trying to find out what’s wrong with suv 2023 Tucson with suv 2023 Tucson More
by mwarrton59
Employees Worked With
June 25, 2025
He helped me so much when buying my first car. He guided me step by step and advised me on the best option for me and my family, and most importantly, within my budget. Excellent service. I wouldn He guided me step by step and advised me on the best option for me and my family, and most importantly, within my budget. Excellent service. I wouldn't hesitate to do business with them again. And I would definitely choose him as a sales representative. More
by caballero.delmy4
Employees Worked With
June 12, 2025
Poor Service Experience – Not Worth the Risk Think twice before buying a car at Finch. The sales team is great, but the service department is a huge disappointment. Recently, my wife was driving to twice before buying a car at Finch. The sales team is great, but the service department is a huge disappointment. Recently, my wife was driving to work when her car (a 2025 model with only 8,500 km) suddenly lost all power. She pressed the gas pedal and nothing happened. The check engine light came on, and the MyHyundai app showed a powertrain issue. We called Finch and were told to bring the car in. It took a couple of days for them to check it, only to tell us they couldn’t find anything wrong — and still charged us $200. The app is still showing a red “Attention Needed” message, but now I’m hesitant to go back, afraid of paying again for no solution. This kind of sudden power loss could easily pose a serious safety issue, especially if it happened on a busy road or highway. Unfortunately, this wasn’t my first bad experience with their service. A few years ago, I took my car in for a strange noise coming from the A/C. They said it was just leaves, charged me, and sent me off. The noise was still there. Later, I found out it was a faulty blower motor — which was covered under warranty. But because they misdiagnosed it, I had to pay anyway. Paying for poor diagnostics and leaving with unresolved issues is unacceptable. Finch seriously needs to step up their service department. More
by André Malta
Employees Worked With
June 09, 2025
We’ll run out of words to express how thankful we are for the fantastic service we received at Finch Hyundai during the purchase of our vehicle. A special thank you goes to the wonderful and kind attention o the fantastic service we received at Finch Hyundai during the purchase of our vehicle. A special thank you goes to the wonderful and kind attention of Jessica and Clint. Their genuine care and dedication to helping us find the right car — and how they went above and beyond to make our dream car a reality — truly made a difference. Finch Hyundai, you have two absolute gems on your team! Thank you for making our family so happy. More
by Mauricio
June 05, 2025
Dealership and Hyundai Canada do not care that they sell vehicles that have excessive oil consumption. Was told the only solution is for the engine to be replaced or rebuilt. Does not even have 150,000 KMs vehicles that have excessive oil consumption. Was told the only solution is for the engine to be replaced or rebuilt. Does not even have 150,000 KMs on it and this happens. Was told to try to trade the vehicle in at another dealership and not disclose the issue. More
by UnsatisfiedCustomer
Employees Worked With
May 27, 2025
Great experience with professional dealers. Not only is the Genesis dealership aesthetically pleasing but the environment was very welcoming! Not only is the Genesis dealership aesthetically pleasing but the environment was very welcoming! More
by Nathalie.109
Employees Worked With
May 23, 2025
The dealership was a great experience, didn't feel pressureand from the staff . Zack especially was very Curtious and was a great at finder the perfect car for me. would recommend buying another car a pressureand from the staff . Zack especially was very Curtious and was a great at finder the perfect car for me. would recommend buying another car at finch. More
by Austin Swatuk
April 27, 2025
I picked up my 2025 tucson on 12th of April. I have really appreciated how they took time to explain me all my options and how payments will going on. During and after the process of ordering of I have really appreciated how they took time to explain me all my options and how payments will going on. During and after the process of ordering of my new car, we were always in touch by sms for any concern or inquiries. They reply so fast. I hope that this good service will continue forever. More
by Steve Charly FOH
