216 Reviews of Erinwood Ford - Service Centre
Amazing service I had a good experience at Erinwood Ford. Every time I visit it’s a great visit. Employees are amazing! They are friendly, helpful and they go out of I had a good experience at Erinwood Ford. Every time I visit it’s a great visit. Employees are amazing! They are friendly, helpful and they go out of their way to do the best for you... My sales rep Martin Menzies did a wonderful job finding me the SUV that I purchased. 5 stars for his customer service. I dealt With guys in service and they are amazing. I would like to say, Joe Engel and Alo are outstanding with the service they provide. They will go out and beyond to make sure their customers are satisfied. I highly recommend Martin Menzies and Erinwood Ford team and would return without hesitation for any future purchases. Thank you for making my experience a memorable one! More
Warm reception was very comfortable Erinwood Ford dealership is a great place to purchase a vehicle whether brand new or certified pre own. Nick Palalas has an amazing team at Erinwood F Erinwood Ford dealership is a great place to purchase a vehicle whether brand new or certified pre own. Nick Palalas has an amazing team at Erinwood Ford. They were all very helpful and supportive. The atmosphere when you walk into Erinwood Ford so welcoming. Lastly I would like to thank Lukasz for all his support in helping us purchase a CPO 2018 Ford Escape. He was informative and detailed. He had us in our vehicle in no time! Thank you Lukasz! Thank you Erinwood Ford! Happy Customer ?? More
General maintenance on my Escape From the time I drove in to speaking with Etta, the experience was always and always fantastic. Etta explained everything clearly as to what was requ From the time I drove in to speaking with Etta, the experience was always and always fantastic. Etta explained everything clearly as to what was required and how long it would take. Always a great experience and makes me feel like I'm family. 5 stars! More
Salesman doing more than sales..WHAT A SURPRISE! Came in for an oil change on my 2018 Ford Fusion..gave my key to Peter. Talked with Martin..mentioned that i was having issues with some drifting, and Came in for an oil change on my 2018 Ford Fusion..gave my key to Peter. Talked with Martin..mentioned that i was having issues with some drifting, and also wanted to know if i could disable my reminder horn. Martin took it upon himself to make sure he helped with some things we talked about. He was sure we couldn't disable the reminder horn. He connected me with Barry to check on the tires/alignment and the horn..and i got some great help! Barry was quick and excellent!! He immediately told me No on the reminder horn (fine) and looked at my tires, telling me that i was getting sliding/drifting because of the wear on my tires..and would need to replace them soon. All of that, and i got out of there in like just over 1h!! Great work..that helped me get on with my day! Martin REALLY took care of me! Connecting me with Barry helped me feel more confident with my Fusion going forward More
Excellent On-Going Customer Service I had to order parts for my truck and was able to order them through my sales person, Martin Menzies. Eventhough it has been a few years since I bough I had to order parts for my truck and was able to order them through my sales person, Martin Menzies. Eventhough it has been a few years since I bought my truck from him he still makes time for me and to answer any questions or concerns I have regarding my truck. I have never had this level of service from a dealership and this is why I keep referring my friends and family. More
Always amazing service!! I’m so happy to have found a dealership that provides amazing service. My vehicle was due for an oil change and on short notice Joe Engel made it happ I’m so happy to have found a dealership that provides amazing service. My vehicle was due for an oil change and on short notice Joe Engel made it happen and I was so grateful to make it in and out in promptly. As I waited for my vehicle, Martin Menzies took time to give me some options on a new vehicles as my lease is coming to an end. He listened to my wants and needs. Now I feel confident, happy and excited about my next vehicle. You both have set the bar high. Thank you so much!! I look forward to my next visit. More
Amazing customer service We would like to thank @Etta Coccia for helping us from the beginning to the end for our service appointment she was great and we would also like to t We would like to thank @Etta Coccia for helping us from the beginning to the end for our service appointment she was great and we would also like to thank @Martin Menzies for booking the appointment for us. This dealership always goes above and beyond and we greatly appreciate it More
In and Out - Just How I Like It I usually hate getting my regular oil changes and tune ups but I have to thank Joe and Martin here for doing such a great job! Martin made my servic I usually hate getting my regular oil changes and tune ups but I have to thank Joe and Martin here for doing such a great job! Martin made my service appointment with a breeze. Made sure it fit my schedule and also let me know the timing I was looking to spend waiting. Joe - thank you soooo much for getting me in and out so quickly and looking after me I really appreciate this! I’ll be sure to schedule my next service appointment with you 2 :) More
Erinwood Ford delivers Bought our 2015 Ford Mustang from Mark Maguire originally and we’d recommend him and Erinwood Ford for an honest, no pressure experience. Always take Bought our 2015 Ford Mustang from Mark Maguire originally and we’d recommend him and Erinwood Ford for an honest, no pressure experience. Always take the car back to Erinwood for service and we’ve never been sold on services that were not required and the turnaround on appointments has been great! More
Awesome service! We always use Mark for our new car needs. He is knowledgeable and helpful with any of our questions and needs. The staff at Erinwood Ford are always We always use Mark for our new car needs. He is knowledgeable and helpful with any of our questions and needs. The staff at Erinwood Ford are always friendly. More