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Courtesy Ford Lincoln - Service Centre

London, ON

4.8
163 Reviews

163 Reviews of Courtesy Ford Lincoln - Service Centre

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November 04, 2022

Took my truck in for warranty. ALEX was 5/5 professional, efficient and always smiling. He always found time out of his busy day to keep me in the loop. THANK YOU ALEX More

by Mike K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tapia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

Matt was so helpful and he provided exceptional service during my visit. Highly Courtesy Ford Lincoln. More

by samanthajw29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2022

Kyle Cornet is prompt with his call backs and is always willing to help solve car issues that may seem to be lingering. I know once he gets involved any issues I have will be resolved. More

by EManso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Cornet
September 18, 2022

Unprofessional stuff, very poor service, stupid excuses, many appointments to fix small thing with zero results. More

by a
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Shane Moss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Menon
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2022

in short, 45 days suffering with unprofessional staff. I received my new brand Ford car with lack of accessories that I paid for. Dee, Shane and AK promised me to receive the accessories and to fix a smal More

by sharif
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Alex Tapia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Moss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Menon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A.K: poor
September 15, 2022

Great service, very quick. Always a great experience at this dealership. Would highly recommend. Alex explained everything thoroughly. More

by don.brownlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tapia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

My experience at this dealership was amazing. The best part was the customer service and amazing staff. I left the dealership very happy More

by Lukereymer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Deinum
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2022

Colton has helped me out a lot with my 2014 mustang gt500 bumper conversion. Prices were good More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Deinum
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2022

The staff at this dealership is very friendly and knows a lot about their cars. More

by M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colton Deinum
August 27, 2022

Will's attention to detail and consciousness is unparalleled. Any issue brought to his attention is dealt with quickly and resolved appropriately. He is personable and friendly and approachable. More

by Greg Thurston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.