Charlesglen Toyota

Parts and service did a great job Dealt with Kenny in parts to arrange a lift kit, new wheels and tires, and some additional accessories. He did a great job, delivered on time and on Dealt with Kenny in parts to arrange a lift kit, new wheels and tires, and some additional accessories. He did a great job, delivered on time and on budget. Truck looks great. More

Pleasant, courteous service on Thursday Feb 23 I dealt with Dan Wilson and was very impressed by his helpful attitude, courteous and efficient service. Went out of his way to make the service exper I dealt with Dan Wilson and was very impressed by his helpful attitude, courteous and efficient service. Went out of his way to make the service experience a good one. More

Third lease in 10 years - same great experience We're happy to rate Charlesglen Toyota 5 out of 5 stars for their continued commitment to top-notch client care, honesty and fairness with us over the We're happy to rate Charlesglen Toyota 5 out of 5 stars for their continued commitment to top-notch client care, honesty and fairness with us over the years. Leasing a new vehicle is a commitment that requires trust between both parties, and I feel there is a mutual respect and trust in working with Charlesglen. Getting a new vehicle is a pretty complex transaction, but Charlesglen has made it headache-free for us every time. We will most likely go to Charlesglen for all future leases or purchases. More

Exceptional service Mike is a fantastic product advisor! Extremely focused on customer service and satisfaction, he was very knowledgeable about the off-brand make we loo Mike is a fantastic product advisor! Extremely focused on customer service and satisfaction, he was very knowledgeable about the off-brand make we looked at through Charlesglen Toyota. Mike made sure we took a detailed look at the vehicle, it's features, it's history and all the reconditioning completed by the dealer. This shopping experience gave me great confidence in the dealer and the staff, and I would not hesitate to purchase a vehicle from them. If your looking for a pressure free experience and excellent customer service, Mike's the man! More

My experience with Charlesglen Toyota was without a doubt the most pleasant and painless I've ever experienced when dealing with car dealerships , they went out of there way to make my tim was without a doubt the most pleasant and painless I've ever experienced when dealing with car dealerships , they went out of there way to make my time there enjoyable from the first person I talked to(Khal)hopefully spelled right to Wesley to Jim , they didn't make me feel like a customer, so hats off to Charlesglen Toyota for a job well done, Yours sincerely Michael Hathaway More

New car Great staff, easy to deal with. Very helpful with all my questions. Long test drive. Love the new car and the kids love it too. Great staff, easy to deal with. Very helpful with all my questions. Long test drive. Love the new car and the kids love it too. More

Parts and service department is awesome! We had a few issues with a couple of warrenty items on our highlander. We called the dealership we purchased from and they wouldn't even bring it in t We had a few issues with a couple of warrenty items on our highlander. We called the dealership we purchased from and they wouldn't even bring it in to look at them. They simply told us to read the manual and watch utube videos. It was not a user problem but a part issue. Finally we decided to call Charlesglenn and schedule a service. We told them about our issues and low and behold Colin offered to have the techs check it out. They ordered in the parts to replace the faulty ones and got everything done under warrenty. Colin has our utmost trust and gratitude! He clearly cares about customer service and satisfaction long term. Thank you so much for your amazing service and caring! 5 star for sure!! More

Carlesglen Toyota I have dealt with Chalesglen since2008. Sales Service and other dealings have been excellent.I would them to every one who asks me. Rod and Ardith Bi I have dealt with Chalesglen since2008. Sales Service and other dealings have been excellent.I would them to every one who asks me. Rod and Ardith Birchall More

Down to earth and genuine Compared to other car dealers I've purchased vehicles from I was very impressed with Charlesglen Toyota. From the time I was met at the door by Sean Compared to other car dealers I've purchased vehicles from I was very impressed with Charlesglen Toyota. From the time I was met at the door by Sean Nixon, until I left the next morning with the keys to my new (used) vehicle, the people at Charlesglen were nothing but helpful, down to earth, and genuine. Sean even pointed out a rather small, superficial scratch on the vehicle, as he wanted to make sure we were aware of any deficiencies. That was the only one there was. The last dealer we purchased from neglected to point out the hail damage on the top of the vehicle, which we didn't see until later and which came back to bite us on the trade-in. I don't remember the names of the other folks I dealt with, but they all did a great job. Thanks! More

Great Service This is the third new vehicle we have purchased from Charlesglen over the years. Have found the staff to be very helpful and friendly in all three ca This is the third new vehicle we have purchased from Charlesglen over the years. Have found the staff to be very helpful and friendly in all three cases. More