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Charlesglen Toyota
Calgary, AB
1,592 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,592 reviews
October 01, 2020
Great sales staff. Paul from the leasing department took care of us. Very knowledgeable. Purchased a new 2020 highlander and replaced our 2007 Rav4. We also have had great service in the maintenance (servic care of us. Very knowledgeable. Purchased a new 2020 highlander and replaced our 2007 Rav4. We also have had great service in the maintenance (service) department as well for over 10+ years. I highly recommend this dealership. More
by evagelos
Employees Worked With
Other Employees :
Ryan Slaney, Mark McQueen, Colin Wiebe, Paul Gorsline
September 30, 2020
Great experience. First time leasing a vehicle and the advantages of leasing was thoroughly explained. Finance office was a pleasant (often isn’t) experience. Great experience picking up my new Toyota. Al advantages of leasing was thoroughly explained. Finance office was a pleasant (often isn’t) experience. Great experience picking up my new Toyota. All features were explained. I would defiantly recommend Charlesglen Toyota to family and friends! Thank you! More
by Extremely Happy!
September 29, 2020
Best service ever!! Fast, friendly and efficient service, I have been dealing at Charlesglen for 20 years, they just keep getting better and better. Thanks I have been dealing at Charlesglen for 20 years, they just keep getting better and better. Thanks More
by mplconsulting516
September 29, 2020
Great customer service in this location. Will surely come back if we need service or maybe if we get lucky buy another vehicle. One amazing team you guys have!! back if we need service or maybe if we get lucky buy another vehicle. One amazing team you guys have!! More
by gener616
September 24, 2020
We are delighted with our new Corolla ! Purchasing a new vehicle from Charlestown Toyota was an excellent experience, they are very thorough explaining cots,car details and options. vehicle from Charlestown Toyota was an excellent experience, they are very thorough explaining cots,car details and options. More
by Terry
September 23, 2020
She’s really awesome and the best, we had excellent experienced when we bought a car at charlesglen toyota, and MS Anne assisted us to the max. experienced when we bought a car at charlesglen toyota, and MS Anne assisted us to the max. More
by Jhang V amaro
Employees Worked With
September 20, 2020
Best agent ever!!! She's very professional and smart,can definitely help you pick the car that best for you,She is highly recommended.Thankyou definitely help you pick the car that best for you,She is highly recommended.Thankyou More
by cherrylynrabino_25
Employees Worked With
September 16, 2020
I just experienced the very best customer service of all time. I bought my dad a brand new car and I received an unexpected great deal. From day one, my agent Ms Anne Reyes was awesome because over the cour time. I bought my dad a brand new car and I received an unexpected great deal. From day one, my agent Ms Anne Reyes was awesome because over the course of only short period of time she bacame my friend and best car advisor. She has been there-above and beyond- in every aspect; financial, well-presenting the product and its overall breakdown in details, discounted rate and etc. Not only the showing and the final sale. She’s always present, answered all my questions. I had everything I needed, Ms. Anne, the best car dealer I know would check on me regularly and make sure of it. I just loved everything about Toyota Charlesglen, the authenticity, the honesty and the excellent customer. I am so impressed what a remarkable agent and company. I highly recommend to everyone. They have a customer for life! Just a top notch place to be when it comes to buying best car; quality-wise and excellent customer service. - Roxane M. More
by Roxane M.
Employees Worked With
September 15, 2020
Excellent experience. Delivered exactly what was promised. I have been servicing at Charlesglen now for 4 years and have had nothing but good experiences. Will be staying here for my next vehicle! promised. I have been servicing at Charlesglen now for 4 years and have had nothing but good experiences. Will be staying here for my next vehicle! Paul and Phil are very easy to work with!!! More
by bschultz
September 15, 2020
Good experience overall. Received updates on my vehicle during the waiting period in a timely manner. Would have been 4-5 stars if not for the part that I’m still owed. Spent 30 minutes introduction on the during the waiting period in a timely manner. Would have been 4-5 stars if not for the part that I’m still owed. Spent 30 minutes introduction on the vehicle during delivery which is a good thing. More
by Howie
Employees Worked With
