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Charlesglen Toyota
Calgary, AB
1,521 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,521 reviews
December 20, 2020
We walked in and were helped by Andrew right away. Over the next few days, we chatted about what we were looking for and he recommended a few options. I ended up buying a Corolla and I am loving it. the next few days, we chatted about what we were looking for and he recommended a few options. I ended up buying a Corolla and I am loving it. More
by Brandi
Employees Worked With
Andrew Sutherland
December 17, 2020
Tried to purchase new vehicle and submitted all required documents. Poor communication from Anne and Finance team. They dont update you right away after processing. Took me a week to reach them and found ou documents. Poor communication from Anne and Finance team. They dont update you right away after processing. Took me a week to reach them and found out that results came out a week ago. Lack of initiative and respect from the team. They choose which clients to help more. More
by MF
Employees Worked With
December 17, 2020
Great dealership....will be back :) Val took great care of me with evening texts when whe not at work. Her personal touches lefr in truck also noted above any other. Thanks of me with evening texts when whe not at work. Her personal touches lefr in truck also noted above any other. Thanks More
by Mandy Bourque
December 10, 2020
My family had a wonderful experience with Charlesglen Toyota. Valerie and Garnett were really helpful and took plenty of time to explain everything in detail. Will definitely come back again and also wou Toyota. Valerie and Garnett were really helpful and took plenty of time to explain everything in detail. Will definitely come back again and also would recommend this dealership. They are the best in Calgary More
by Suraj
December 07, 2020
This is our third vehicle from Charlesglen in 5 years and we are still happy with their great service! The quick turnaround has made our visits very easy and convenient. we are still happy with their great service! The quick turnaround has made our visits very easy and convenient. More
by Aaron57
December 05, 2020
Mitch was my salesman at Charlesglen Toyota. I was very comfortable with him and did not feel any pressure of any kind. He was knowledgeable and most helpful in my selection process. He was very relaxed comfortable with him and did not feel any pressure of any kind. He was knowledgeable and most helpful in my selection process. He was very relaxed and had all the time in the world with me. I would highly recommend dealing with Mitch. Can't say enough good things about him. More
by gaylequick
Employees Worked With
Mitch Henry
December 04, 2020
Phoebe and the dealer's staffs is friendly and giving Great Service, they provide all the needed answers on questions and request. 100% recommended. Cheers! Great Service, they provide all the needed answers on questions and request. 100% recommended. Cheers! More
by Andrew
December 03, 2020
Phoebe was a tremendous help picking out my new truck. Along with her associates, I would highly recommend Charlesglen Toyota for your next purchase. Especially if you are looking for a place that will be Along with her associates, I would highly recommend Charlesglen Toyota for your next purchase. Especially if you are looking for a place that will be able to take care of your vehicle needs for the rest of your lifetime. More
by Chris Smith
Employees Worked With
Other Employees :
Jim in delivery, Phoebe Ku, Phoebe Ku
December 03, 2020
The whole process went very smoothly, and I got what I wanted. Stephen Duke was a very capable advisor. I have no complaints about anything. wanted. Stephen Duke was a very capable advisor. I have no complaints about anything. More
by annoyed
December 02, 2020
Mitch is always fabulous product advisor!! This is my 3rd Toyota , and 2nd Rav! I’d recommend Mitch to anyone in need of a positive experience at charlesglen Toyota!! Thanks Mitch!☺️ Toyota , and 2nd Rav! I’d recommend Mitch to anyone in need of a positive experience at charlesglen Toyota!! Thanks Mitch!☺️ More
by Judy
