Charlesglen Toyota

Over 10 years, second vehicle with them We purchased a car 10 years ago, and was truly looking for something different this time. But, through research, talking to Andrew, and the negotiated We purchased a car 10 years ago, and was truly looking for something different this time. But, through research, talking to Andrew, and the negotiated price - we bought again from Charlesglen - they same model car! Small town feel, honest and no-pressure staff, including the Service Dept. No regrets here. More

My sincere thanks to your whole team at Charlesglen. I am thrilled with my purchase, but more importantly I commend you for your warm reception, patience and great service. Andrew Fagan dedicated his ti I am thrilled with my purchase, but more importantly I commend you for your warm reception, patience and great service. Andrew Fagan dedicated his time and expertise in an honest, capable fashion that not only gave me confidence, it renewed my faith in how a good car dealership should treat customers. Kurt Scheuerman was great too, honest, kind and made an effort to be welcoming. He manages your business very well. I've known Glen Richardson and Jeanette for many years, they are lovely people. I have witnessed Glen often going the extra mile to be kind and helpful, and this certainly played out again through the process of purchasing my new vehicle. It was wonderful to meet David Richardson and I enjoyed a couple of great conversations with him. Glen, David, Kurt and Andrew extended the same kindness and capability to my daughter Mirette Dube and her husband Scott Alcock. They are thrilled with their new Venza. My best to all of you, and again Sincere thanks. Myrna Dubé More

Excellent team - sales to delivery Everyone is pleasant and very helpful. Made it easier for me decide what car suits for me. Transparent and honest service. This is my second car I bou Everyone is pleasant and very helpful. Made it easier for me decide what car suits for me. Transparent and honest service. This is my second car I bought here for the last 3 years and always been satisfied. More

Extremely Satisfied Customer Special thanks to Mike Loritz and the whole Charlesglen Toyota team in getting the deal done. Mike was able to work with my requirements to pick the Special thanks to Mike Loritz and the whole Charlesglen Toyota team in getting the deal done. Mike was able to work with my requirements to pick the perfect vehicle for my needs! More

2015 Yaris SE Had an absolutely great experience buying my new 2015 Toyota Yaris SE from this dealership. From the moment I walked in I was treated very pleasantly Had an absolutely great experience buying my new 2015 Toyota Yaris SE from this dealership. From the moment I walked in I was treated very pleasantly by the staff working at the entrance. Was quickly introduced to Harris, who was not only very knowledgable and friendly, but also did not make me feel pressured into buying a car. When I later returned to purchase the vehicle, he gave me a great deal, and the rest of the people I met all treated me with the same respect and friendliness that Harris had shown me. Very pleased with my experience and my purchase from this dealership! More

Amazing service and staff The staff at Charleglen Toyota were truly knowledgeable, personable and clearly provided the gold standard in service. They always had our best intere The staff at Charleglen Toyota were truly knowledgeable, personable and clearly provided the gold standard in service. They always had our best interest at heart, had very efficient processes and we will definitely be back for any future purchases! Thanks to all the amazing staff. More

Great People I went to multiple dealers before choosing my car and the people at Toyota where by far the best. The entire process was very smooth and pressure free I went to multiple dealers before choosing my car and the people at Toyota where by far the best. The entire process was very smooth and pressure free. It was clear they were interested in getting me what I wanted not trying to sell me something or convince me I was getting a good deal like with some dealers. I had a great experience from beginning to end. The handover was super fun and informative. More

Great Services I just bought a Toyota RAV 4. Great customer services. The sales rep Phil thoroughly explained all the financing options. It was a good experience. I just bought a Toyota RAV 4. Great customer services. The sales rep Phil thoroughly explained all the financing options. It was a good experience. More

2015 RAV4 Mark, our sales person has now sold us 2 cars in the last month. He is very professional and has a depth of knowledge about the products that impress Mark, our sales person has now sold us 2 cars in the last month. He is very professional and has a depth of knowledge about the products that impressed me. All aspects of the transaction came together smoothly. More

Dan Wilson is a first class Service Advisor Ever have "one of those weeks"? That was happening to me this week. Employees of businesses and service people were just not delivering the basics. I Ever have "one of those weeks"? That was happening to me this week. Employees of businesses and service people were just not delivering the basics. I was losing faith in getting even decent help from people this week. It all turned around when I brought the car in for servicing. Dan went beyond normal service attention. He asked a few key questions and between him and the people in the service bays, they surprised me by allowing me to get in right away. Thanks Dan , your efforts made me appreciate the work a true professional does. As I said - you should train others. John Beaton More