Charlesglen Toyota

Major 32,000Km Service accomplished with ease Arrived at the service centre in good time for the service which I was pre-warned when I booked it would take most of the day. As always a most friend Arrived at the service centre in good time for the service which I was pre-warned when I booked it would take most of the day. As always a most friendly greeting from Mark McQueen, Senior Service Advisor. He gave me a detailed run-down on what was to be checked and/or replaced. No surprises at all when I returned at 4:00 p.m. to recover my 2013 Tacoma 4X4. Mark had adjusted a couple of the charges to reflect the true amount of time that the various checks, etc. had done for which I was very impressed and grateful. All in all an excellent experience and that means I will be returning when the next 5,000Km oil change is due. When you get treated cheerfully, professionally and fairly - why go anywhere else? More

Friendly and they took care of everything! Bought a used Rav4 here. We were very pleased with the service here, with everyone from sales to pick-up of the vehicle. A plus, is that we were on a Bought a used Rav4 here. We were very pleased with the service here, with everyone from sales to pick-up of the vehicle. A plus, is that we were on a bit of a time constraint, and people at the dealer took care of everything from registration, insurance, etc. All we had to do was say what we wanted and show up when everything was ready. It made the whole process a lot easier. Plus we love the Charlesglen key tag program! More

A very pleasant and happy experience. This is my first Toyota purchasing experience and I was very pleased from first meeting Andrew to delivery person Jim. I have bought several new vehic This is my first Toyota purchasing experience and I was very pleased from first meeting Andrew to delivery person Jim. I have bought several new vehicles and the way everyone treated me and my family was the best I have ever seen or felt as a customer. ?? More

wonderful we have owned a camry, a corolla, a sienna, a tacoma, a sequoia, a highlander, and now a 4runner! we love our Toyotas and the last 5 have been with c we have owned a camry, a corolla, a sienna, a tacoma, a sequoia, a highlander, and now a 4runner! we love our Toyotas and the last 5 have been with charlesglen... need we say more?? More

not intimidating We came into Charlesglen knowing we were very interested in the 4Runner but we didn't want to make any quick decisions. As soon as we met Mike we knew We came into Charlesglen knowing we were very interested in the 4Runner but we didn't want to make any quick decisions. As soon as we met Mike we knew we were in good hands. We did not feel intimidated nor did we feel like he only had his best interest in mind. He answered all our questions, was super honest and made us feel at ease. Next thing you know we were signing on the dotted line. The rest of the process went incredibly smooth; the financing with Tyler, picking new rims with Martin and going over every inch of the car with Jim. We will be recommending this dealership to our friends and to the random people who are going to ask where we got our beautiful vehicle. More

Car Shopping Made Easy Everyone we dealt with at Charlesglen Toyoto was very knowledgeable and pleasant to deal with. I would recommend them to anyone interested in shoppin Everyone we dealt with at Charlesglen Toyoto was very knowledgeable and pleasant to deal with. I would recommend them to anyone interested in shopping for a vehicle. More

Good experience at Charleglen. Bought our third Corolla here so they must be doing something right. Will recommend to friends and will keep buying from here. Keep up the good work! Bought our third Corolla here so they must be doing something right. Will recommend to friends and will keep buying from here. Keep up the good work! More

Very friendly and helpful I stopped by to get help with pairing my phone and Jim McAlorum was very helpful, not only helping with that but also showing me a couple other featur I stopped by to get help with pairing my phone and Jim McAlorum was very helpful, not only helping with that but also showing me a couple other features on my car that the dealership I bought from hadn't explained to me. I purchased my Venza two years ago and love the car! I'll go back here to purchase my next Venza because of the great service I had today! Thanks! More

Over 10 years, second vehicle with them We purchased a car 10 years ago, and was truly looking for something different this time. But, through research, talking to Andrew, and the negotiated We purchased a car 10 years ago, and was truly looking for something different this time. But, through research, talking to Andrew, and the negotiated price - we bought again from Charlesglen - they same model car! Small town feel, honest and no-pressure staff, including the Service Dept. No regrets here. More

My sincere thanks to your whole team at Charlesglen. I am thrilled with my purchase, but more importantly I commend you for your warm reception, patience and great service. Andrew Fagan dedicated his ti I am thrilled with my purchase, but more importantly I commend you for your warm reception, patience and great service. Andrew Fagan dedicated his time and expertise in an honest, capable fashion that not only gave me confidence, it renewed my faith in how a good car dealership should treat customers. Kurt Scheuerman was great too, honest, kind and made an effort to be welcoming. He manages your business very well. I've known Glen Richardson and Jeanette for many years, they are lovely people. I have witnessed Glen often going the extra mile to be kind and helpful, and this certainly played out again through the process of purchasing my new vehicle. It was wonderful to meet David Richardson and I enjoyed a couple of great conversations with him. Glen, David, Kurt and Andrew extended the same kindness and capability to my daughter Mirette Dube and her husband Scott Alcock. They are thrilled with their new Venza. My best to all of you, and again Sincere thanks. Myrna Dubé More