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Budds' Chevrolet Cadillac Buick GMC

Oakville, ON

4.9
2,560 Reviews
Budds’ – a name that is synonymous with quality service in Southern Ontario. In fact our motto “the family business that service built” is a testament to the commitment that our family-owned shops have been providing to each and every customer since we opened in 1973. There are two parts to the car business: cars and business. From the Budds’ perspective, the business is enjoyable but it’s the cars that are the stars. Our sales consultants are professional, honest and dedicated to servicing you throughout the life of your vehicle. With literally no staff turnover, our sales team has a deep rooted knowledge of our products, customer expectations and the ability to handle all of your automotive needs. Our brand new, state of the art 50,000 square foot facility is designed with you in mind. 24 service bays and a quick lube lane makes your visit here quick and efficient. For car shoppers, up to 19 cars and trucks, new and used, are in our showroom, and when you buy one, you will pick it up in our climate controlled, private delivery area, known as the Launch Pad. We welcome feedback, so if you ever have any comments, send an email to info@buddschev.com We look forward to serving you! Wayne Carter General Manager
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410 South Service Road West

Oakville, ON

L6K 2H4

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Showing 2,560 reviews

June 06, 2019

BUICK ENCORE Basil Silas - Basil has been Budd's representative on the many occasions we have purchased and leased vehicles. He has always demonstrated true pro More

by TRAX2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Silas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Taylor
June 05, 2019

Always pleasant & helpful Another seamless experience at Budds’ From check-in to check-out the team was exceptional! Friendly, professional and always looking out for my best More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin McLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019

Car Buying made easy! Salesman, Daniel Poutsoungas, very professional and knowledgeable, took me through the purchasing process and ensured I was aware of all my options. N More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Poutsoungas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ok , Lori Lumax
May 31, 2019 -

Budds' Chevrolet Cadillac Buick GMC responded

Hi, thanks for your great review. It's Wayne Carter from Budds'. Just curious if it was an oversight or an honest 1 star review? If it's an oversight, no problem you can edit the review's star count (5 is best, 1 is worst) very easily. But if is truly a 1 star I would like to know what we did to earn that, and if there is a way to remedy it? Thanks again for the review and for trusting Dan and the team with your business! Wayne

May 30, 2019

Waiting room. I was disappointed to see that you have replaced the drink machine with a payment one. I think that this does not reflect the high standard of BUDDS. More

by Abby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 31, 2019 -

Budds' Chevrolet Cadillac Buick GMC responded

Hi Abby. It's Wayne Carter from Budds'. Thanks for your review, but i wanted to clarify with you that we have not changed anything in our waiting room. The machine is still free and will always be. In addition to free drinks, we offer free WI-FI, and free shuttle. I totally get it that it would appear cheap to charge for a cup of coffee! I wouldn't like that either... I hope this helps your opinion of us and that you'll be back. Have an awesome Friday! Wayne

Jun 03, 2019 -

Budds' Chevrolet Cadillac Buick GMC responded

Hi Abby. It's Wayne Carter from Budds'. Thanks for your review, but i wanted to clarify with you that we have not changed anything in our waiting room. The machine is still free and will always be. In addition to free drinks, we offer free WI-FI, and free shuttle. I totally get it that it would appear cheap to charge for a cup of coffee! I wouldn't like that either... I hope this helps your opinion of us and that you'll be back. Have an awesome Friday! Wayne

May 28, 2019

Great transaction Called long distance and was able to make a deal with the price I wanted,the trade in value I wanted,the interest rate,term and loan start date I want More

by Wonderboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Powell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Poutsoungas
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2019

New Cadillac Purchase The Sales Group at Budd's Chev is outstanding...I have dealt with Farid before and his customer service makes you feel very comfortable with the New More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farid Bunni
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2019

Came in for an equinox, left with a Caddy, and a huge smile Great experience buying our vehicle at Budd’s. First time at the dealership and Walked outta there feeling great about our purchase. Hats off to o More

by JanK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Poutsoungas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Lumax
May 23, 2019

Chris Cheevers (Lori Lumax)) were on-the-spot immediately upon my internet request to see in person my new "road baby baby" 2016 Buick Encore. More

by TOJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cheevers, Lori Lumax
May 17, 2019

It was the best dealer comparing to other existing dealers I would like to thank CAMERON and Rob to make it easy. These guys are amazing, the bring me approval within hours and I received it within two days of More

by Billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Ernst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019

My new TERRAIN Had a great experience with the team there. Everyone positive and helpful. Beverly sold us our second GMC vehicle and she helped make our decisions e More

by CDrex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Peaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly Watt, Shane Maginnis
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