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Budds' Chevrolet Cadillac Buick GMC

Oakville, ON

4.9
2,458 Reviews
Budds’ – a name that is synonymous with quality service in Southern Ontario. In fact our motto “the family business that service built” is a testament to the commitment that our family-owned shops have been providing to each and every customer since we opened in 1973. There are two parts to the car business: cars and business. From the Budds’ perspective, the business is enjoyable but it’s the cars that are the stars. Our sales consultants are professional, honest and dedicated to servicing you throughout the life of your vehicle. With literally no staff turnover, our sales team has a deep rooted knowledge of our products, customer expectations and the ability to handle all of your automotive needs. Our brand new, state of the art 50,000 square foot facility is designed with you in mind. 24 service bays and a quick lube lane makes your visit here quick and efficient. For car shoppers, up to 19 cars and trucks, new and used, are in our showroom, and when you buy one, you will pick it up in our climate controlled, private delivery area, known as the Launch Pad. We welcome feedback, so if you ever have any comments, send an email to info@buddschev.com We look forward to serving you! Wayne Carter General Manager
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410 South Service Road West

Oakville, ON

L6K 2H4

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Showing 2,458 reviews

May 17, 2021

I am beyond words at how satisfied I am with my boyfriend and I's experience. We came in looking to get out of our Honda lease and Basil was nothing but helpful. Basil is experienced, charismatic and truly c More

by dasilvabri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Silas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Budds' Chevrolet Cadillac Buick GMC responded

Thank you for your great review! Basil is an exceptional sales man and his customer service is top notch.

May 16, 2021

My fiancé and I came to look at a few options for our first vehicle and Basil was able to show us exactly what we were looking for. The whole process was smooth. He gave us our options and next thing I k More

by K.Allen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Silas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Budds' Chevrolet Cadillac Buick GMC responded

Thank you for your great review! We hope you are loving your cool new Blazer!

May 11, 2021

Dilan was awesome to have as a salesman. Very friendly & quick replies to all my emails & telephone calls regarding my XT5 purchase. Also worked with Juan in the service dept. who was also very friendly & c More

by Rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Harrald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dilan Lee
Jun 22, 2021 -

Budds' Chevrolet Cadillac Buick GMC responded

Thanks for your excellent review! Glad we were able to meet your expectations!

May 09, 2021

Fantastic customer service! Basil was great to deal with and looked after all of my requests. Car arrived a month and a half early - great surprise! More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Silas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Budds' Chevrolet Cadillac Buick GMC responded

Thanks for your great review :)

May 08, 2021

the employees were cordial and informative the paper the employees were cordial and informative the paper work was more extensive than expected based on my experience with other dealerships deliv More

by pandbmccallen
Recommend Dealer
Yes
Employees Worked With
Bounsay Osylaphet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dilan Lee
Jun 22, 2021 -

Budds' Chevrolet Cadillac Buick GMC responded

Thanks for your review. We have our paperwork audited by OMVIC to ensure that we have everything up to standards; there certainly is a lot of paperwork but we are just following the regulations. Due to COVID we don't have as extensive of a delivery process, but please feel free to reach out to Dilan so that he can go over any features you have questions regarding. He will be happy to help!

May 08, 2021

I have been dealing with this dealership, even before it was Budd's. Everyone is friendly and helpful, in all departments - sales, finance and maintenance. More

by JanH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bounsay Osylaphet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Budds' Chevrolet Cadillac Buick GMC responded

Thanks Jan! We love having you and your family here at Budds'. See you guys soon!

May 07, 2021

Fantastic experience with the recent purchase of our new vehicles. Cameron spent a lot of time answering my endless questions and took the pain out of what is usually a very stressful time! Bounsay was qu More

by Buick Fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bounsay Osylaphet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Ernst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Budds' Chevrolet Cadillac Buick GMC responded

Thanks for your great review! Cam is an expert and the perfect one to field your many questions. Enjoy your Buick :)

May 07, 2021

I purchased my new Cadillac from Dilan and I could not have been happier with the service I received. He was knowledgeable, courteous and professional, and found me exactly what I was looking for in a veh More

by glphealey
Recommend Dealer
Yes
Employees Worked With
Stéphane , Dilan Lee
Jun 22, 2021 -

Budds' Chevrolet Cadillac Buick GMC responded

Thanks for your review and we are very happy with Dilan. He's learned the ropes very quickly and is an excellent member of our team.

May 05, 2021

My husband and I had a really great experience at this dealership especially with Basil. He really went above and beyond and helped us out so much. We really got the best deal. We really appreciate basil More

by Carolina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Silas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Budds' Chevrolet Cadillac Buick GMC responded

Thanks for your great review :)

May 04, 2021

They were very efficient and I liked the level of service provided. They processed the purchase quickly and were clear about what was required. I would go to them again. More

by Voltbuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bounsay Osylaphet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Ernst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Budds' Chevrolet Cadillac Buick GMC responded

Thank you for your review :)

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