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Budds' Chevrolet Cadillac Buick GMC
Oakville, ON
2,467 Reviews
Budds’ – a name that is synonymous with quality service in Southern Ontario. In fact our motto “the family business that service built” is a testament to the commitment that our family-owned shops have been providing to each and every customer since we opened in 1973. There are two parts to the car business: cars and business. From the Budds’ perspective, the business is enjoyable but it’s the cars that are the stars.
Our sales consultants are professional, honest and dedicated to servicing you throughout the life of your vehicle. With literally no staff turnover, our sales team has a deep rooted knowledge of our products, customer expectations and the ability to handle all of your automotive needs.
Our brand new, state of the art 50,000 square foot facility is designed with you in mind. 24 service bays and a quick lube lane makes your visit here quick and efficient. For car shoppers, up to 19 cars and trucks, new and used, are in our showroom, and when you buy one, you will pick it up in our climate controlled, private delivery area, known as the Launch Pad. We welcome feedback, so if you ever have any comments, send an email to info@buddschev.com
We look forward to serving you!
Wayne Carter
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,467 reviews
May 17, 2016
Friendly Staff Quality Service We visited Budd's to repair sensor warnings. Jennifer booked our appointment and was very helpful in booking a weekend appointment. Shane, Shawn, an We visited Budd's to repair sensor warnings. Jennifer booked our appointment and was very helpful in booking a weekend appointment. Shane, Shawn, and Kim were friendly and professional. Repairs were completed under warranty. Budd's is our new dealer for service and future automobile purchases. We buy a new GM car every 5 years and our next car will be purchased at Budd's because we know we will get quality service after purchase! Thank you to Service Manager Shane, and to Shawn, and Kim for your friendly and professional service! Terry and Fern Dunn More
by auto
Helpful May 17, 2016
COURTESY AND RESPECT I PURCHASED A BEAUTIFUL BUICK LAST WEEK AND I AM THRILLED WITH MY NEW WHEELS. THE STAFF MADE ME FEEL WELCOME AND EVERYONE WAS SO FRIENDLY. JASON BL I PURCHASED A BEAUTIFUL BUICK LAST WEEK AND I AM THRILLED WITH MY NEW WHEELS. THE STAFF MADE ME FEEL WELCOME AND EVERYONE WAS SO FRIENDLY. JASON BLAINE WAS QUITE THOROUGH IN SHOWING ME HOW TO USE ALL OF THE GADGETS AND THERE ARE MANY, CHRIS CHEEVERS WAS VERY EFFICIENT PREPARING THE PAPER WORK. THANKS FOR EVERYTHING. I WOULD MOST DEFINITELY RECOMMEND BUDDS. KATHY McGIBBON More
by Kathy mcgibbon
May 17, 2016
Always reliable! Went in to discuss some options but weren't in a hurry to get new car. Basil came up with the ideal situation for us. It's nice to have a friendly f Went in to discuss some options but weren't in a hurry to get new car. Basil came up with the ideal situation for us. It's nice to have a friendly face you can trust. We have dealt with him on previous car purchases. The dealership is amazing, got acknowledged by everyone which makes you feel welcome. More
by Canney
May 15, 2016
The moment we stepped in a pressence of professionism The people were very friendly the service was incredible we felt welcomed. Our business was important to them, they listened to our needs and they wer The people were very friendly the service was incredible we felt welcomed. Our business was important to them, they listened to our needs and they were more then willing to provide the service that they display. Future business with them would be no hesitation, we left with our new vehicle with complete satisfaction. A smile on our face is the way we left and we highly recommend this experience with others. More
by sheeba123
Employees Worked With
Henry Drodge
May 14, 2016
excellent relationship between customer and sales I had excellent experience with sales lady who was polite ,friendly and very knowledgeable. When I pick up the car I bought ,impressed with what th I had excellent experience with sales lady who was polite ,friendly and very knowledgeable. When I pick up the car I bought ,impressed with what they did,nicely finished. More
by gumdo
May 13, 2016
Purchased a Cadillac CTS from Budd's - Apr 28, 2016 I'll start by saying that I have nothing but great things to say about Budd's in Oakville. I purchased a used Cadillac CTS which I absolutely love. I'll start by saying that I have nothing but great things to say about Budd's in Oakville. I purchased a used Cadillac CTS which I absolutely love. I did my research before buying the car and I can honestly say without a doubt, I chose wisely for many reasons. Here are my thoughts about the overall experience: Dealership: Clean, good selection and comparing to the other dealerships I had visited during the week, Budd's was by far the most accommodating. I felt like other dealerships I had visited (I won't name them) lacked both the customer service and "people skills" that should be displayed when interacting with customers. Two of the three dealerships I went to paid no attention to me despite having been in there for approximately an hour. Needless to say, I wasn't impressed.... until I went to Budd's. Great customer service and a great experience. Customer Service: Met with Cameron at Budd's. He is a genuine person to speak to and I found him to have a great attitude (unlike others). He made it a very real experience as opposed to how I felt speaking with other sales representatives at some other dealerships. I tend to ask a thousand questions (as you should when you're purchasing a car) and I can say I felt good about asking him. I didn't feel rushed or pushed. My questions were answered promptly. I would recommend Cameron any day. I spoke with Bounsay (finance manager) in order to complete a portion of the documents. Had a great experience with him. Funny guy! Price: As I said earlier, I did my research before choosing the car I wanted. I knew the price point I could find the specific car with specific features I was looking for. Bottom line is that I found them to price their cars aggressively in comparison to the other dealerships I visited. Purchased mine approximately $9000 below the average (and yes fully loaded)! Conclusion: I would recommend their dealership any day and I say that without a doubt. Believe me, they are the better choice. Plain and simple. More
by Alex S
May 13, 2016
A Great Experience!! Dealership very organized which made my purchase of a 2014 Silverado LTZ a great experience. Chris Cheevers gave my wife and myself time to test drive Dealership very organized which made my purchase of a 2014 Silverado LTZ a great experience. Chris Cheevers gave my wife and myself time to test drive the vehicle and discuss our possible purchase. At no time was the experience rushed or forceful. Wished the vehicle was detailed after the application of rust proofing. (Nothing that a wash and some TLC can't fix) Overall would recommend!! More
by John H
Employees Worked With
Chris Cheevers
May 12, 2016
Excellent Service I purchased a 2016 Corvette from Budds Chevrolet. The sales rep William Coombe was excellent and the service was exceptional. The dealership went out I purchased a 2016 Corvette from Budds Chevrolet. The sales rep William Coombe was excellent and the service was exceptional. The dealership went out of its way to meet all of my needs and requirements. I would recommend this dealership to all my friends and family. More
by Edward
Employees Worked With
May 12, 2016
Outstanding service on a used truck sale We purchased a 2013 GMC Sierra 1500 Nevada edition 4x4 from this dealership on April 27, 2016. When we made the agreement with sales associate Farid B We purchased a 2013 GMC Sierra 1500 Nevada edition 4x4 from this dealership on April 27, 2016. When we made the agreement with sales associate Farid Bunni he had it approved very quickly. Items we discussed were dealt with when we went to pick up our truck. I really didn't like 2 of the tires on this vehicle and I showed the service manager Shane Maginnis who said you are our customer and they will be changed. He had them ready for install 2 days later and even filled my gas tank as it is a 90 k trip each way and had the truck washed. I have purchased many vehicles at different dealerships and when there is a little problem they try to wiggle away with well it's yours now and don't follow through. Not so at BUDS - Outstanding from the minute we walked in till we drove away. All staff greeted us on every visit. Do you know how important it is for staff to acknowledge a client, too many people don't have time for other people, We felt like we were Royalty, I wish all the people who work at Buds a very Big Thank-you. Farid, Shane keep doing what you are doing. You do it WELL More
by 2manycars
May 11, 2016
Best Service Ever! Recently took my 2010 Acadia to Budd's (on a tip from my former neighbor/good friend Ted Taylor - Craig Taylor's Dad) for some servicing issues that t Recently took my 2010 Acadia to Budd's (on a tip from my former neighbor/good friend Ted Taylor - Craig Taylor's Dad) for some servicing issues that the purchasing dealership refused to fix for over 2 years! (Leggat Chev in Burlington, apparently there if you have more then 100,000km on a vehicle you need to buy a new one!) Well from the moment I walked in I was very impressed! They greet you and ask you how they can help you! I was working with Jason who was kind enough to go through pages of paperwork with me to figure out some issues with my suv. Shane (the service manager) stepped in and helped out too! Not only did the previous dealership refuse to fix our evaporator core so we had a faulty air conditioner for over 2 years. But the last time they fixed our steering wheel they apparently crossed our steering wheel pump/cord with the a/c pump/cord and they were rubbing and vibrating while we were driving causing a horrible sound. This could have eventually burnt a whole in both pumps had we not found a dealership willing to do something about it!!!! So thank you Shane for finding this!!!! And thank you for giving us air again!!!! To actually have top notch service and not have to fight for it and be respected, should be an everyday thing but it doesn't always happen with GM dealerships, but Budds is A++++ with this! My family has always bought GM vehicles for over 20 years and was about to stop after the terrible experience we had, but Budds has saved the day!!!! More
by Lindsay
