Budds' Chevrolet Cadillac Buick GMC

1st Car Purchase Great costumer Service! Thank you Cameron everything went smoothly! So exciting getting my first ever vehicle. Fantastic dealership! Would recommend i Great costumer Service! Thank you Cameron everything went smoothly! So exciting getting my first ever vehicle. Fantastic dealership! Would recommend it to anybody. Thank you so much, David More

Budd's in Oakville - their service team is ROCK STAR level. I have purchased about 20 cars in my lifetime … from about 15 different dealers. Budd’s Chevrolet Cadillac Buick GMC dealership in Oakville is by far I have purchased about 20 cars in my lifetime … from about 15 different dealers. Budd’s Chevrolet Cadillac Buick GMC dealership in Oakville is by far the best I've ever dealt with. I've learned that every company can screw up – the real test is how they “unscrew” the screw-up -- that always shows what a business is made of. Budd’s is the real deal. A few things with my truck got screwed up and the service team was responsive, accommodating and intent on making things right. Great customer service is easy to say … not easy to do. Budd’s is the real thing. Thank you Shane and Chris. More

Both Basil Silas and Robert Powell were very professional We purchased a 2015 Escalade from Basil We were very pleased with with their friendly personality Would recommend Basil to all my friends. Had a ch We purchased a 2015 Escalade from Basil We were very pleased with with their friendly personality Would recommend Basil to all my friends. Had a chance to talk with another employees of Budd's (Cameron Ernst) and he made us feel very welcome More

Cstomer Service About 10 days ago, we purchased a 2015 Escalade. After driving it for a few days, concluded that it was not the car for me. Returned to Budd's and w About 10 days ago, we purchased a 2015 Escalade. After driving it for a few days, concluded that it was not the car for me. Returned to Budd's and with the help of Basil and Robert, we leased an XT5, which I love. Thank you Basil and Robert for your assistance and patience. More

Best Customer Service!!!!!!! I honestly don't know where to begin. My 2011 Chevy Cruz was giving me many different problems since January 2017, I think between January 2017 and A I honestly don't know where to begin. My 2011 Chevy Cruz was giving me many different problems since January 2017, I think between January 2017 and April 2017 I must have visited Budd's no less than 8-10 times. I honestly wanted to trade my car in because it was so frustrating and bad. My visits ranged from 30 minute visits to leaving it over night, sometimes 2 nights, to waiting 5 hours.(I was offered lunch during this long visit) I was there so often over such a short period of time everyone that saw me would say, You're back again! Prior to this I didn't have any problems. First I needed a new battery, then a new alternator. The staff where great. Then my car started to leak oil in my garage. I would take it in- nothing. It also had a burning smell. It would start to leak a few days later. I took it in again. Etc. Every time they thought they fixed it, a few days later it would smell and leak again. Finally they fixed the problem- at no charge. But then my car started leaking another type of liquid. I called Shane and he called me back after hours, from his cell phone. He asked me to send him a picture, this type of service is unheard of in this day and age. I sent him a picture- took my car in again. Long story but important. Finally everything was fixed and my car has been great ever since. They even did a free oil change during one of the times it was in the shop. The customer service I received is unexplainable. Everyone was great but whatever you're paying Shane McGinnis- triple it. He kept me sane, he kept me from tears, he didn't charge me for all these visits, he was patient, always kind, always made me feel important and through all this he always had the biggest smile. thank you Budd's but most of all Shane. I honestly think if it wasn't for Shane I would have taken my car somewhere else. More

Excellence in Knowledge and customer service skills Henry is a real pleasure to deal with and very knowledgeable in regards to the product line. This is our second Vehicle that we have purchased from H Henry is a real pleasure to deal with and very knowledgeable in regards to the product line. This is our second Vehicle that we have purchased from Henry. He is a straight up Guy and makes you very comfortable. Bounsay is very knowledgeable in regards to Financing. He is very serious about his job. He was able to get the right financing for us through our own bank. Fast and efficient! Budd's is fortunate to have two top notch guys working for them. Miriam and myself say a big thanks to both for looking after us. More

Great experience!! This was my first time purchasing a car through a dealership and I have to say it was a great experience. The staff were very friendly and helpful. An This was my first time purchasing a car through a dealership and I have to say it was a great experience. The staff were very friendly and helpful. And I came out confidant knowing that I purchased the right vehicle which will last me many years to come. The car far exceeded my expectations. I highly recommend going to Budd's Chev if you are looking to purchase a new car. Basil was an excellant salesman and very knowledgeable. More

Best experience Tom gives good suggestions and he words hard to meet all my satisfaction. Very responsible and I never need to worry about can't contact him off busi Tom gives good suggestions and he words hard to meet all my satisfaction. Very responsible and I never need to worry about can't contact him off business hours. More

Exceeded Expectations!! Purchased my vehicle about 1 year ago (from Budds) and have had my Silverado in for service a few times for oil changes etc. Unfortunately found water Purchased my vehicle about 1 year ago (from Budds) and have had my Silverado in for service a few times for oil changes etc. Unfortunately found water leaking from the inside of my truck on Thursday Night. Following a night of heavy rain, called the dealership at the earliest opportunity Friday. After a short conversation with Kim she told me to bring in right away. (It was nice to see what was that she was as anxious to get me in for service as I was) Met Sean in Service who set me up for oil change and throttle body maintenance at same time. Thru the course of the day was called by Sean, Jim and (Shuttle Driver). All discussions were very brief and professional and always kept informed of findings/costs etc. (leak ended up being from antenna assembly) Met Shane Macginnis (Service Manager) when picking up my vehicle, which gave me a perfect opportunity to express my thoughts on his Dept. I know that taking your vehicle in for service is normally just as exciting as a visit to Dentist, but knowing that the staff care as much about your vehicle as you do will Keep Me Coming Back to Budds......... Great Job Guys!!!!! More

Out of town purchase After looking at many dealer web pages and talking with several sales reps, we met Chris Cheevers at Budds . Through his professional responses to ma After looking at many dealer web pages and talking with several sales reps, we met Chris Cheevers at Budds . Through his professional responses to many questions from my wife and I, we decided to travel from Fort Erie and purchased a 2015 Cadillac SRX.. More