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Budds' Chevrolet Cadillac Buick GMC
Oakville, ON
2,463 Reviews
Budds’ – a name that is synonymous with quality service in Southern Ontario. In fact our motto “the family business that service built” is a testament to the commitment that our family-owned shops have been providing to each and every customer since we opened in 1973. There are two parts to the car business: cars and business. From the Budds’ perspective, the business is enjoyable but it’s the cars that are the stars.
Our sales consultants are professional, honest and dedicated to servicing you throughout the life of your vehicle. With literally no staff turnover, our sales team has a deep rooted knowledge of our products, customer expectations and the ability to handle all of your automotive needs.
Our brand new, state of the art 50,000 square foot facility is designed with you in mind. 24 service bays and a quick lube lane makes your visit here quick and efficient. For car shoppers, up to 19 cars and trucks, new and used, are in our showroom, and when you buy one, you will pick it up in our climate controlled, private delivery area, known as the Launch Pad. We welcome feedback, so if you ever have any comments, send an email to info@buddschev.com
We look forward to serving you!
Wayne Carter
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,463 reviews
August 14, 2017
BEST EXPERIANCE Good prices bring you in and it gets better from there, no pressure just very helpful with everything. I found them to be accommodating in every way Good prices bring you in and it gets better from there, no pressure just very helpful with everything. I found them to be accommodating in every way. More
by WILLIAM LYON
Helpful August 13, 2017
2015 Cadillac ATS I was very happy with the service I received from the used car dept. The car was delivered as promised and Chris Cheevers did a great job reviewing al I was very happy with the service I received from the used car dept. The car was delivered as promised and Chris Cheevers did a great job reviewing all the options in the car. I would definitely recommend Chris and the dealership. More
by David
Employees Worked With
Chris Cheevers
August 12, 2017
GM certified pre-owned 2016 Buick regal GS your made to feel important as soon as you walk through the door. friendly comfortable atmosphere, very classy. excellent price on this fully loaded your made to feel important as soon as you walk through the door. friendly comfortable atmosphere, very classy. excellent price on this fully loaded vehicle. More
by lee
August 08, 2017
Poor and Rude customer service I returned my lease vehicle 8500KM under my lease allowance and that too 9 days prior to lease expiry in mint condition. I had small curb rash on one I returned my lease vehicle 8500KM under my lease allowance and that too 9 days prior to lease expiry in mint condition. I had small curb rash on one of the wheels (Pictures can be provided). I was told that entire rim is damaged and needs to be replaced. It will cost me close to $700. I tried explaining to the manager that this could be touched up and repaired which will save both of us money but he insisted that rim is damaged and only resolution is to replace it with brand new rim. Jason Blain was rude, inconsiderate and had zero customer service skills. When I asked him not to be rude otherwise only option I have is to share my experience dealing with you on the Social Media. He took offence to it that I am threatening him. I left the dealership with sour taste in my mouth. I would never buy any vehicle from Budds' Chev or GM vehicles in general. More
by Jannu_Wdh
Employees Worked With
August 07, 2017
Great customer service and experience We have been taking our vehicles to Budd's for service since we moved to Oakville and have had nothing but positive experiences with the service team. We have been taking our vehicles to Budd's for service since we moved to Oakville and have had nothing but positive experiences with the service team. We also recently purchased a pre-owned car from Budd's in part because of the great service we received on our old cars. The sales team were also great to work with. Top notch. More
by RobertY
August 07, 2017
Very Satisfied Customer I have dealt with this Dealership over the years to service my vehicle. The staff are courteous and makes one feel important. That's why when I needed I have dealt with this Dealership over the years to service my vehicle. The staff are courteous and makes one feel important. That's why when I needed a new vehicle I didn't hesitate to go to Budds.' My experience with the Sales rep - Basil Silas was great. I told him what I wanted and he advised me what was available and in my budget, without any hassles. Then on to Finance, Rob Powell was helpful in explaining everything before I signed, so that I could make informed decisions and not have to wonder later on "what did I just sign? I will recommend this dealership to anyone looking to buy a vehicle. More
by Firefly
Employees Worked With
Other Employees :
Jim Treen
August 06, 2017
Geeat customer service Excellent customer service at budds esp when I met Basil makes you feel like home.Best dealership ever visited.Basil has alot of knowledge about cars Excellent customer service at budds esp when I met Basil makes you feel like home.Best dealership ever visited.Basil has alot of knowledge about cars and patiently explained everything def worth going there More
by Pannu T
August 04, 2017
Great experience start to finish! This was my best new car purchase experience ever. My first time buying a new vehicle where the atmosphere was casual and no sense of pressure from th This was my best new car purchase experience ever. My first time buying a new vehicle where the atmosphere was casual and no sense of pressure from the sales rep (Chris). Every Budd's employee I crossed paths with great, down to earth and easy to talk to. The show room was immaculate as are the entire surrounding around this dealership. My wife who was with me the whole time said this is where we will go when it is her turn for a new vehicle. More
by GarryM
August 02, 2017
First class dealership! This is a great dealership to buy a car from. From the sales people, I dealt with Basil, to the service department, everything was perfect. They treat This is a great dealership to buy a car from. From the sales people, I dealt with Basil, to the service department, everything was perfect. They treat you with respect and deliver as promised or better. In my case, better. Absolutely no problems i recommending Budd's as a place to purchase a vehicle. More
by Pierre
Employees Worked With
August 02, 2017
Great Experience with Professional Staff I purchased a used vehicle for my daughter and was pleasantly surprised at the honesty and professionalism I received from Farid Bunni in sales and t I purchased a used vehicle for my daughter and was pleasantly surprised at the honesty and professionalism I received from Farid Bunni in sales and the dealership who went above and beyond to ensure the vehicle was safe to drive and important features explained, despite not being a brand that this dealer is familiar with. I would not hesitate to purchase a vehicle from Budd's in the future. More
by rferrari
Employees Worked With
