I was given a quote to repair my 2015 Jeep Grand Cherokee which I authorized and received a courtesy vehicle a day later. The repair was done in less than a week and under the quoted cost.
As this was a large item repair I was given several used car purchase options, one of which was a great deal on a 2019 Jeep Grand Cherokee with 20,000 km. Without any pressure from the sales department I decided my car owed me another year or two before trading it in.
You can be sure I will return to purchase from Blue Mountain Chrysler when I'm ready.