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Blue Mountain Chrysler

Collingwood, ON

4.7
707 Reviews
Blue Mountain Chrysler has been proudly serving the Collingwood and Blue Mountains area since 1974. We know that you have high expectations, and as a car dealer, we enjoy the challenge of meeting and exceeding those standards each and every time you visit us. It is our commitment to consistently provide you with the five star experience that you deserve through our Service First culture. We value trust, knowledge, commitment, convenience and care when providing our customers with a quality service and sales experience. Blue Mountain Chrysler is southern Georgian Bay's Jeep Central, with an expansive inventory level of all new Jeep model lines. We also carry the region's largest inventory of Ram trucks. If a used vehicle is what you're looking for, we have you covered with our extensive inventory of quality and competitively priced used vehicles. Feel free to browse our inventory online, request more information about our vehicles, schedule a test drive or inquire about financing. We have a strong and committed sales staff with many years of experience in satisfying our customers' needs. Our experienced sales staff is eager to share its knowledge and enthusiasm with you! Needless to say, you cannot sell as many vehicles as we do at Blue Mountain Chrysler without an outstanding parts and service department. Our factory-trained technicians work hard to provide top notch care to keep your vehicle running efficiently and reliably, using our Service First Passport, from the day you drive your vehicle off the lot to the day you trade it back in with us! Come experience the Service First difference at Blue Mountain Chrysler! We look forward to serving you!
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9950 Hwy 26 E

Collingwood, ON

L9Y 3Z1

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Showing 707 reviews

November 08, 2019

Very good prompt courteous service. Everything was well explained to me. Excellent customer service. Jason took the time to explain what service was done and what the plan is for the safety recall More

by Bob
Recommend Dealer
Yes
Employees Worked With
Jason Murray
Nov 08, 2019 -

Blue Mountain Chrysler responded

So glad to hear you had such a positive experience with our service team today. Thank you so much for your feedback! Safe driving this winter!

November 08, 2019

Professional My car buying experience was smooth and painless. Neil had several options for extended warranties set up based on my car use/time of ownership. On More

by Kev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shari McKilligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Staruch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Blue Mountain Chrysler responded

Thank you so much for your review of our dealership, it is very much appreciated! We hope you enjoy your new vehicle and enjoyed your warm drive home after picking it up from the dealership. Thank you for your business!

November 07, 2019

Shari was awesome and professinal in every aspect. Her attention to detail and service is what will bring us back again. It was a pleasure doing business with this dealership. More

by GG
Recommend Dealer
Yes
Employees Worked With
Jamie Baverstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shari McKilligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Staruch
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2019

Terrific Service On a snowy day when lots were rushing to install winter tires, Amy cajoled Service Team to fix flat tire and install winter tires; even fixed defectiv More

by Barry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Garner
November 05, 2019

I purchased my second vehicle from Blue Mountain Chrysler last week. 2nd one from the same Sales guy named Aaron. Nothing but a great experience from the moment I walked in til when I left with my keys. He d More

by Eric N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Baverstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shari McKilligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Staruch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Hawkins, Jason Murray
Nov 05, 2019 -

Blue Mountain Chrysler responded

Thank you for taking the time to leave a review of your sales experience with our dealership! We really appreciate it! Thank you so much for your business!

November 01, 2019

Pleasant, helpful, thorough Kirstyn was helpful and empathetic. Did her best to squeeze me in since my car was not drive able for any great distance. Pleasant shuttle driver. More

by willie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Snell, Kirstyn Thomas
Nov 05, 2019 -

Blue Mountain Chrysler responded

Thank you so much for taking the time to leave a review of our dealership! We are so glad to hear we were able to make it a pleasant experience for you. Hope everything is running smoothly now. Drive safe!

October 30, 2019

The warranty work was completed in a timely manner. But I ask for a cost on a tranny service and was told its life time fluid. The owners manual clearly stats one should be done at the kilometers my vehicle More

by Jayson
Recommend Dealer
No
Employees Worked With
Adrian Sembay
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Blue Mountain Chrysler responded

Hi Jayson, thank you for taking the time to leave a review of your experience with our dealership. In speaking with our Service Advisor and Service Manager, they indicated they had been advised by you that your vehicle was an 8 speed when it is in fact a 6 speed. An 8 speed is lifetime fluid and the 6 speed is to have fluid changes completed. We have a fluid schedule that we would be happy to email to you, if you wish. If you would like to discuss your concern further, please reach out to our Customer Relations Manager, Tanya, at 705-445-2740 ext. 234 or by email tanyas@bluemountainchrysler.com Thank you!

October 29, 2019

Booked an oil change a week ahead and still had to wait 1 hr and 20 minutes. Not impressed Couldn't get the oil cap off so I had to pay 35$ for new cap. Not impressed More

by Becky
Recommend Dealer
No
Employees Worked With
Tanya Snell
Oct 30, 2019 -

Blue Mountain Chrysler responded

Thank you for your feedback, Becky. It is typical for an oil change to take 1 hr, because unlike quick lube places, as part of our Service First, we lightly vacuum and rinse your vehicle before it goes in for service. Then, once on the hoist we complete a POM courtesy inspection to ensure all is in good working order. We apologize for the extra time it took this oil change during super busy tire season. If you would like to discuss your concerns further, please reach out to Tanya, our Customer Relations Manager, at 705-445-2740 ext. 234. Thank you again.

October 29, 2019

Very happy with my new Jeep. Shari is an amazing sales lady. Very helpful with the whole process. I will definately recommend her to friends and family, even strangers if they ask where I purchased it! Th More

by Jeep girl
Recommend Dealer
Yes
Employees Worked With
Jamie Baverstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shari McKilligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Staruch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Blue Mountain Chrysler responded

Thank you so much for taking the time to leave a review of our dealership and your experience with our Sales Professional, Shari! We treat our customers like family and we are so glad to hear you have a new friend in Shari. Thank you so much for your business!

October 29, 2019

I’ve been a customer for my last three vehicles, always found a Friendly and helpful staff. Very efficient technicians. I had a question about my bill this time, but Jason handled it perfectly. More

by Gordie
Recommend Dealer
Yes
Employees Worked With
Jamie Baverstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Dobbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya Snell, Lisa Hardisty, Jason Murray
Oct 30, 2019 -

Blue Mountain Chrysler responded

Gord, thank you so much for your review and your business. We are so sorry that there was an error with your bill but glad it was quickly resolved. Thank you again and safe driving this winter.

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