Blue Mountain Chrysler
Collingwood, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Both the sales and service teams have always been very polite and professional. They are without a doubt the best dealership I have dealt with. Only reason for not getting 5 stars was that on my last serv polite and professional. They are without a doubt the best dealership I have dealt with. Only reason for not getting 5 stars was that on my last service appointment with them I apparently got lost in the shuffle. I had a 9:30 appointment for a tire repair and break inspection and let them know the vehicle was on site. But I heard nothing from them until I called them at almost 4 pm. Service team was very polite and apologetic but said they hadn’t even looked at it. They said they would look at it first thing in the morning. I did not hear back from them until after 2:30 the next day. When I arrived to pickup my vehicle I was shown my invoice and told that I needed new breaks!? The lady I was talking to was not directly part of the service team so although she was very pleasant, polite and professional she was not able to answer my question as to “why I wasn’t informed I needed breaks as this was the point of bringing in the vehicle!” Most of the service team had already left for the day but fortunately the service manager was still there and came out to speak to me. Again super pleasant and professional. He apologized and said there should have been more info in the invoice to explain that I “will” need breaks soon but it is safe to drive until spring. This is the first time this dealership has has ever stumbled much less fumbled this many times on one service request. I’m passing it off as just a rough day all around. We all have them. I still would not hesitate to bring my Jeep back to them. More
I purchased my first Jeep with Shari McKilligan four years ago. She was terrific. I walked in and she was holding a box but put it down to give me great service and I bought a jeep same day. Yesterday years ago. She was terrific. I walked in and she was holding a box but put it down to give me great service and I bought a jeep same day. Yesterday I was picking up my jeep from service and Shari took the time to say hello. A gorgeous granite Jeep Grand Cherokee caught my eye...the rest is history. Shari was terrific again, working hard to get me a great deal...I bought the Grand same day! Neil was also excellent and had all my financing done in minutes. Thank you for your great service! More
Always treated with the utmost respect and very curtious to me. I will keep going back as having a dealership that treats you like a person and not a dollar sign is very important to me. to me. I will keep going back as having a dealership that treats you like a person and not a dollar sign is very important to me. More
Shari took all the fear out of buying my new Jeep. Exceptional, integrity at its highest, professional to the end. Love my new dream car. Exceptional, integrity at its highest, professional to the end. Love my new dream car. More
I spoke with Shari who was helpful, friendly, knowledgeable and offered a great deal once we confirmed they had the truck we needed. I put the call in on Thursday and picked it up Saturday. The f knowledgeable and offered a great deal once we confirmed they had the truck we needed. I put the call in on Thursday and picked it up Saturday. The financing, licence and ownership were ready to go. After speaking to 3 Ontario dealers prior to Sheri, I would definitely buy from Collingwood again. More
Will bend over backwards to sell you a vehicle but service is sadly lacking. There shouldnt be any arguement about a warranty issue... JUST FIX IT PLEASE. Don't let them blow off warranty items unti service is sadly lacking. There shouldnt be any arguement about a warranty issue... JUST FIX IT PLEASE. Don't let them blow off warranty items until after you pass the warranty mileage. Communication in the serivce dept has lots of room for improvement. More
Our experience at Blue Mountain Chrysler was fantastic! Shari, our sales rep, walked us through the entire process, answered all of our questions and really showed that she cares. My husband has wanted a t Shari, our sales rep, walked us through the entire process, answered all of our questions and really showed that she cares. My husband has wanted a truck for a long time and the team at Blue Mountain Chrysler was incredible at making his dream come true! More
Found me my dream vehicle!!!Shari and I have been Found me my dream vehicle!!! Shari and I have been working together for quite some time to find a vehicle with specific features; she was in constant Found me my dream vehicle!!! Shari and I have been working together for quite some time to find a vehicle with specific features; she was in constant contact with me to discuss different options. After gruelling length of time she was able to find my dream Jeep with everything I wanted 🥰 Super excited and appreciative. Fantastic! More
Easiest vehicle purchase I have ever experienced. Staff were attentive and interested in knowing what I was looking for. Shari is so dedicated to getting it right and providing exceptional service. Jamie were attentive and interested in knowing what I was looking for. Shari is so dedicated to getting it right and providing exceptional service. Jamie worked to get the best price for my trade in and Andrew took care of all the paperwork like a seasoned professional. Looking forward to having my vehicle serviced here going forward....a GREAT team! More
Shari is AWESOME. No really, she IS really AWESOME ! She Shari is AWESOME. No really, she IS really AWESOME ! She listened carefully and delivered. Super grateful, thank you. Neil was awesome too. Gr Shari is AWESOME. No really, she IS really AWESOME ! She listened carefully and delivered. Super grateful, thank you. Neil was awesome too. Great experience at Blue Mountain Chrysler. More