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BMW Markham - Service Centre

Markham, ON

4.7
95 Reviews
Call Service Center (905) 477-2212

95 Reviews of BMW Markham - Service Centre

Sort by
December 08, 2023

The whole purchasing experience was outstanding. The salesman was very knowledgeable and went out of his way to satisfy me More

by tpetrop
Recommend Dealer
Yes
Employees Worked With
Shelly Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2023 -

BMW Markham responded

Hello! Your feedback has brightened our day! We're thrilled that your purchasing experience here at BMW Markham was outstanding. Our salesman is dedicated to ensuring your satisfaction, and your recognition of their knowledge and effort truly means the world to us. Thank you for choosing us, and we look forward to serving you again in the future.

Helpful
November 08, 2023

Once Again, I should not have to drive all the way back to have my message changed regarding my tire message More

by joann_robertson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby. Chan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

BMW Markham responded

Hi Joann, I'm sorry to hear that you've had to make an extra trip for a tire message adjustment. We understand your frustration, and we apologize for the inconvenience. We appreciate your feedback, and we'll use it to improve our processes and ensure that such situations are minimized in the future. When you have a moment, please reach us to us as your satisfaction is important to us, and we want to make sure your experience with us is a positive one. Best, Rohan Beersa - Service Manager - 905-948-2936

Helpful
August 29, 2023

Dealership always provides great service and high quality repairs. When I get my car back I don’t fear the safety of my children. I have been bringing my cars to this dealership for 10 plus years and they More

by Luv2shop
Recommend Dealer
Yes
Employees Worked With
Iranna
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Aug 30, 2023 -

BMW Markham responded

Hello! We greatly appreciate your long-standing trust and loyalty to our dealership. Ensuring the safety and quality of repairs for your vehicle is of utmost importance to us. It's wonderful to hear that we've been able to consistently meet your expectations over the past decade. Thank you for allowing us to be a part of your journey and for your kind words. If you have any questions or need assistance, please know that we're here for you.

Helpful
August 09, 2023

easy to book an appointment, excellent services, very friendly people. clean and nice dealership environment. More

by aw01
Recommend Dealer
Yes
Employees Worked With
Andrew Mak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

BMW Markham responded

Hello! Thank you for taking the time to leave a review. We value your feedback and are glad to hear that you had a positive experience. If there is anything else we can do to improve your experience, please don't hesitate to let us know. We look forward to serving you again soon.

Helpful
August 04, 2023

The best place for our needs , excellent and fast service , unbeatable knowledge staff ... thank you . More

by carson
Recommend Dealer
Yes
Employees Worked With
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2023 -

BMW Markham responded

Hi Carson! Thank you for taking the time to share your positive experience with us. We are thrilled to hear that our service and staff were able to meet your needs. We appreciate your patronage and look forward to serving you again in the future.

Helpful
July 27, 2023

Dealership is always clean and well staffed. Issues that have been brought to the attention of the service manager was addressed. More

by PaaDon465
Recommend Dealer
Yes
Employees Worked With
Andrew Mak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harsh Thakker
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

BMW Markham responded

Hello! Thank you for your kind words regarding the cleanliness of our dealership and our team! We appreciate you choosing BMW Markham and hope to see you again down the line.

Jul 31, 2023 -

PaaDon465 responded

Thank you

Helpful
July 12, 2023

The service provided by sales as well as the service sept has always been fantastic More

by Éfeso Dos Santos
Recommend Dealer
Yes
Employees Worked With
Christopher Hamlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

BMW Markham responded

Hi Efeso! Thank you so much for your kind words! We're delighted to hear that you've had fantastic experiences with our sales department. We truly appreciate your business and look forward to seeing you again in the future!

Helpful
July 12, 2023

People there are nice and friendly with good and fast services. It is nice having a shuttle ride. More

by Helena Huang
Recommend Dealer
Yes
Employees Worked With
Kennard Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

BMW Markham responded

Hi Helena! Thank you for taking the time to share your experience with us! We're happy to hear that our team was able to provide you with friendly and fast service. We're also glad that you enjoyed our shuttle ride. We appreciate your business and hope to see you again soon!

Helpful
May 17, 2023

Service Consultants, especially Antonio Leung is very helpful and responsible. I’m happy with service at BMW Markham. More

by Alice Cheng
Recommend Dealer
Yes
Employees Worked With
Antonio Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2023 -

BMW Markham responded

Hi Alice! Antonio is truly a valued member of our service team and it is so lovely to see is efforts being recognized. Thank you for taking the time to leave a review! We hope to see you again soon.

Helpful
May 15, 2023

They are very professional . Always on time and very polite too . Never had any problem with them . More

by afson
Recommend Dealer
Yes
Employees Worked With
Pirout Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2023 -

BMW Markham responded

HI Afson! Hearing that both Pirout and Bobby helped make your experience 5-star worthy has truly put a smile on our faces! We appreciate your business and look forward to seeing you again down the road!

Helpful
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