ToyotaTown

Knowledgeable and courteous The Service Adviser was professional, knowledgeable and courteous. She responded to us in a timely mannner with the results of our vehicle inspection. The Service Adviser was professional, knowledgeable and courteous. She responded to us in a timely mannner with the results of our vehicle inspection. Since we were from out of town, she gave to us a detailed account of the problem. Due to time restrictions, I could not get the repair completed at this dealership. She assured me our travel home would be a safe one but to followup with repairs at our local dealership. The whole experience at this dealership was one of efficiency and servicing the customer. More

Excellent scheduled service - the total package. Check in was efficient, service advisor (Helena) very knowledgeable and shuttle service excellent. My 2006 Toyota Highlander is now a senior citizen Check in was efficient, service advisor (Helena) very knowledgeable and shuttle service excellent. My 2006 Toyota Highlander is now a senior citizen on the road and in good working order due in large part to the ongoing care and attention of Toyotatown service. Some of the maintenance has been fairly significant but the expense has been worth it. My Highlander is very reliable a pleasure to drive and good on the road. I have never been stranded. Thanks Toyotatown! More

Best Car Dealership & People Myself and my Partner had been looking for a new car, we had gone to different dealerships and weren't very happy with the Service. Then we went to Myself and my Partner had been looking for a new car, we had gone to different dealerships and weren't very happy with the Service. Then we went to ToyotaTown in London which for us being from Mississauga was quite a long drive but worth every minute of the drive. As Kevin new we were driving in from Mississauga he phoned us to make sure we were ok. When we arrived we were greeted immediatley. Taken to look at the car we had enquired about and had all the features explained. We then sat down and talked through all of our options. We then met Janine who went over the financing explained everything to us in full and didn't make it complicated unlike other dealerships we had visited. We then arranged to pick the car up the next week. We were in contant communication with Janine regarding extra's we wanted to add onto the car. When we arrived to pick up the car it was quick and straightforward signed all the documents with Kevin and then he proceeded to take us through all the major functions of the car and all the new fun tech gadgets. I couldn't be happier with our new car and the service we recieved was amazing. Me and my partner are from the UK and have been to car dealerships in both countries and ToyotaTown is by far the best service we have ever recieved. I will be recommending ToyotaTown to friends and family and telling them the drive is well worth it for the service you get. More

Patient professionals I have been having second thoughts about my 2018 Camry for various reasons and wanted to switch cars. The dealership personnel looked at several optio I have been having second thoughts about my 2018 Camry for various reasons and wanted to switch cars. The dealership personnel looked at several options. Subsequently, I have decided to stay with my Camry. Many employees have helped me through this process and I want to specifically thank my ever patient salesperson Shawn Longworth. Additionally, the professionalism extends to John Rossini, Baz Affara, and Mark Eisan and Darrick Overholt. More

Easy Transaction Back in 2014 I dropped in to look at the Scion Fr-s, Within minutes Shawn had one pulled around and I was off for a test drive. To my luck they had a Back in 2014 I dropped in to look at the Scion Fr-s, Within minutes Shawn had one pulled around and I was off for a test drive. To my luck they had a demo model available that I ended up taking on a lease. It has been a phenomenal car and I've brought friends and family back to toyota town and directly to Shawn for there vehicle needs. He is Very friendly with a larger then life personality. More

Baz Afara I was shopping around for a car, and ended up inToyotaTown of London. The sales person, Baz Afara welcomed me and showed the model car I was intereste I was shopping around for a car, and ended up inToyotaTown of London. The sales person, Baz Afara welcomed me and showed the model car I was interested in. Took it for a ride explained everything in detail. I was United impressed and bought the car the same day( Feb 2018. He is very good, no pressure and we have the best deal. He is easily acceibleby phone. He explained everything I. Detail about the operation of the car. I will recommend him without any hesitation. Mathew Mukkattu More

Excellent service!!! We receive consistently outstanding service with Todd Servant. He pays attention to detail, is extremely knowledgeable, never services anything that d We receive consistently outstanding service with Todd Servant. He pays attention to detail, is extremely knowledgeable, never services anything that does not need it but let’s us know immediately when anything needs repair or replacement. He explains everything clearly and in a highly professional manner. He has kept our vehicles running smoothly and safely for 300,000 kms. We would never consider going anywhere else. More

Toyotatown the best Firis is usually the service advisor we schedule our Venza or Camry service with. He always explains what will be done and listens to our concerns and Firis is usually the service advisor we schedule our Venza or Camry service with. He always explains what will be done and listens to our concerns and deals with them promply. We also always require a loaner and between him and Brian Komar they ensure we get one. This is why we recommend Toyotatown and why my son-in-law and daughter have also purchased a Rav4 & Camry. More

Maintenence I received excellent customer service from Amanda Krug. I appreciate the time she took to explain the service I was recieiving in my vehicle. Very app I received excellent customer service from Amanda Krug. I appreciate the time she took to explain the service I was recieiving in my vehicle. Very approacheabe and knowledgeable More

Friendly, good experience First person to greet us was our dealer Shawn Longworth,. Shawn is the type of salesperson everyone wishes for, no sales pressure, very knowledgeable, First person to greet us was our dealer Shawn Longworth,. Shawn is the type of salesperson everyone wishes for, no sales pressure, very knowledgeable, listens to what you are looking for and than gives you even more Than you hoped for. Shawn was very courteous and easygoing putting us at ease so we were not afraid to ask questions of any kind. Upon picking up vehicle Shawn was very thorough explaining all the documents he was giving us and making sure before we left that all the new systems that weren't familiar to us on our new car we had been shown how to use. Nicole Levasseur is another very knowledgeable, informative and friendly Toyota staff member, we had the pleasure of dealing with. More