Helen Kolyn

Always a great experience at ToyotaTown. Great sales experience with Shawn Longworth. Unfortunate long wait for the RAV4. Great sales experience with Shawn Longworth. Unfortunate long wait for the RAV4. More

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Totall UNSATIFIED with the service department. On 19 Oct. 2020, I soke to Amanda Krug about a noise being created by our 2018 Rav 4 LE and was told that a "LEXUS technician had taken the car for a On 19 Oct. 2020, I soke to Amanda Krug about a noise being created by our 2018 Rav 4 LE and was told that a "LEXUS technician had taken the car for a test drive and had not noticed or heard any problems with the car. He stated that, and I quote,"The noise is a normal frequency enduced by various system components such as powertrain, driveline and braking system".This is complete nonsense. I have taken a recent test drive with a retired licenced automotive technician who told me that the noise is #1, present and #2, caused by one of the rear wheel bearings. If this bearing should fail while driving at highway speed, the failure could cause the wheel associated with it to come off the car and result in a life threatening crash!! I am taking the Rav back to the dealership this Wed. Sept. 19 2022 to have the problem addressed once again. My wife and I have had 3 camry's in the past and have been very happy with them. NO odd noises and minimal repairs. If the problem with our Rav is not resolved with our next visit, I shall be contacting the CEO of Toyota Canada to start action against ToyotaTown. Sincerely, Mr. and Mrs. P. C. Blumenthal, Strathroy On email- busybees@bell.net, Home phone# 519-245-8062. More

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Hi there I am writing this review as a very satisfied customer of both Shawn and Toyota Town. They made my purchase of a used vehicle much easier then Its been it the past when purchasing a used vehicle, customer of both Shawn and Toyota Town. They made my purchase of a used vehicle much easier then Its been it the past when purchasing a used vehicle, the no haggle fair price is great. They got me in my new ride with a full tank of gas and a smile on my face. Thanks again Shawn I will recommend you to anyone looking for a used car. More

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I love Toyota town. And all the lovely staff ❤️ Baz helped me get my car. Helena took good care of my service appointments and the guy who serviced my car was awesome. helped me get my car. Helena took good care of my service appointments and the guy who serviced my car was awesome. More

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Quick, Direct, and helpful Quick service with honest answers to your questions. Remember you as a regular and help you out with whatever they can. Very fair with all clients, no Quick service with honest answers to your questions. Remember you as a regular and help you out with whatever they can. Very fair with all clients, no extra favours. More

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A recommendable place to buy a car I just felt comfortable. No one was pushy. I dont know much about cars so some of my questions might have seemed trivial and yet they were all answere I just felt comfortable. No one was pushy. I dont know much about cars so some of my questions might have seemed trivial and yet they were all answered politely. More

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Outstanding Experience at Toyota-Town! I had the pleasure to meet and deal with Geordie Hock. My purchase took about a month to complete as I wasn't sure on the vehicle I wanted. I had my I had the pleasure to meet and deal with Geordie Hock. My purchase took about a month to complete as I wasn't sure on the vehicle I wanted. I had my list narrowed down to 2 other brands. I stopped at ToyotaTown for info on the Camry; Geordie was extremely helpful, professional and took the time to listen, understand and respect the choices I had in mind. The more I dealt with him, and provided me info on the vehicle and the Toyota Ensuite technology, I quickly begun to understand the difference a Toyota could make in the vehicle I selected. He stayed in touch and kept inviting me back to test the car, try the technology and make sure it was the right car. Geordie remained professional, helpful and understanding of what I was looking for. He learned I was picky in what I wanted and in the condition of the car I was looking for. Based on his service, ToyotaTown's reputation, service team, and dealer amenities I decided to take a chance and have now purchased my first Toyota ever! Geordie’s delivery experience was absolutely outstanding and flawless today!! The car was perfect!! It proves that Geordie cared about what I wanted and what was important to me. THANK YOU Geordie for a job well done!!! I also dealt with Andre and Brian; both of them were easy to deal with and took the time to understand what was important to me. Upon checking out I also had the pleasure to deal with Helen and she also exhibited superior Customer Service!! I can clearly see that ToyotaTown walks the talk!! More

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Staff at the dealership are proactive and easy to work with My employer purchases used vehicles in good shape to refresh its fleet. Gwen Jones, my Product Advisor, kept watch for good used Rav4's being traded i My employer purchases used vehicles in good shape to refresh its fleet. Gwen Jones, my Product Advisor, kept watch for good used Rav4's being traded in and called me when she became aware of a vehicle that fit our parameters. I bought the same day and had delivery within 4 working days. More

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Thorough and attentive Geordie Hock is a very thorough sales person. He knows his cars. He is very personable and was very attentive to MY needs and not just about a sale. I Geordie Hock is a very thorough sales person. He knows his cars. He is very personable and was very attentive to MY needs and not just about a sale. I have been raving about my vehicle and the comfort it provides me. More

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Over all a great experience and a good deal on my vehicle. My over all experience with Justin Maki was great. We came to finalize a great deal on a vehicle I wanted. The on going services are also great. My over all experience with Justin Maki was great. We came to finalize a great deal on a vehicle I wanted. The on going services are also great. More

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