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Nick Hawk
Refer Me
558 Reviews
Hello! I am very motivated to make your automobile service visit care free and simple. I am a native of Dunedin, Florida and enjoy all the area has to offer-Fishing, Golfing and anything in the sun!
Read moreDealership Experience
9 yrs, 8 mos
Industry Experience
25 yrs, 1 mo
558 Reviews
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558 Reviews of Nick Hawk
March 28, 2024
Nick was my service advisor. He's always good to work with. Your follow up emails made my needed work a bit more urgent than what I was told. I will call Nick this week to clarif He's always good to work with. Your follow up emails made my needed work a bit more urgent than what I was told. I will call Nick this week to clarify the situation. More
by TPIC327
Verified Customer
Helpful 
March 03, 2024
The Ferman BMW dealership is awesome. Everyone there is always so kind, courteous and helpful! Everyone there is always so kind, courteous and helpful! More
by mmeadows3
Other Employees Tagged: Mary Keller, Gary Mack, Karl Alvarez, Aaron Cox
February 11, 2024
I purchased new BMW (335d) from Ferman and had it serviced there religiously for a lot of years. Recently the dealership made the decision to stop servicing older vehicles and advised me that they w serviced there religiously for a lot of years. Recently the dealership made the decision to stop servicing older vehicles and advised me that they would not service my vehicle. How could they not service BMW's at a BMW dealership? I noted the dealership servicing policy on older vehicles in a survey. I was subsequently advised that I had been blacklisted from the dealership. They wanted nothing to do with me or my vehicle. The dealership was being very vindictive to a customer that has paid them thousands of dollars over the years. Luckily, I contacted another BMW dealership that questioned Ferman's decision and advised me that they would be happy to service my older BMW. I ask again, how can a BMW dealership not service a vehicle that was bought at the dealership? I guess customer service and loyalty does not factor in at Ferman. More
by NJD
Other Employees Tagged: Brian Pelletier, Bob Murray, Mickey Lambert, Karl Alvarez, david theado
February 09, 2024
The oil gauge was not set up. The navigation system is not working properly. Called left message no response, when there and the service guy was not available had to return home The navigation system is not working properly. Called left message no response, when there and the service guy was not available had to return home without my car being fix. Iam a very busy person always traveling not able to get the auto fix yet. More
by CELIA.TORRES95
February 09, 2024
Ferman BMW is a great dealership. Everyone there is always so kind, caring and helpful! Everyone there is always so kind, caring and helpful! More
by mmeadows3
Other Employees Tagged: Brian Pelletier, Kyle Silcox, Joe Cleaver, Karl Alvarez, david theado, Sal Graziano, Scott Douglas, Aaron Cox
January 30, 2024
Very nice dealership and staff. I enjoy having fancy coffees in the lounge while waiting for my car. I do miss the bagels that used to be provided in the morning! I enjoy having fancy coffees in the lounge while waiting for my car. I do miss the bagels that used to be provided in the morning! More
by cbare0
January 27, 2024
Good experience. Comfortable waiting area, very nice staff. Very gracious service experience start to finish. Comfortable waiting area, very nice staff. Very gracious service experience start to finish. More
by 2 gray cars guy
Other Employees Tagged: Brian Pelletier, Cesar Tereso, Jamie Annese, Bob Murray, Mickey Lambert, Karl Alvarez, david theado , Roy Landis
January 27, 2024
As always great service and they finished much quicker than I expected. completely satisfied. You've got a customer for life than I expected. completely satisfied. You've got a customer for life More
by merlino4321
