Cesar Tereso

Im happy with the service overall but very unsatisfied cause one of the sensors is still going off after going twice for this same reason. cause one of the sensors is still going off after going twice for this same reason. More

by garciaderm Verified Customer Verified Customer

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Very accommodating with schedules. and very knowledgeable about products and service history of all aspects of vehicle and very knowledgeable about products and service history of all aspects of vehicle More

by debi.toth72 Verified Customer Verified Customer

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From the service team greeter to the last goodbye - the Ferman BMW team exceeded all expectations. Ferman BMW team exceeded all expectations. More

by rgraham320 Verified Customer Verified Customer

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I have a used BMW. It an easy task because they break down easily.. Anyway, if you need help, you ideally make friends with Cesar in repairs. He understands the pain w It an easy task because they break down easily.. Anyway, if you need help, you ideally make friends with Cesar in repairs. He understands the pain we go through and he tries to help where he can. More

by Christian Vogel Verified Customer Verified Customer

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My service provider was great! The technician(s) who said my car was ready clearly missed one of the main reasons as to why I brought the car in. The technician(s) who said my car was ready clearly missed one of the main reasons as to why I brought the car in. More

by SJMENDI Verified Customer Verified Customer

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Great inventory of cars, fair deals, and an exceptionally friendly and knowledgeable staff. I am very pleased with the level of attention I received and the care taken to educate me in the new vehicle tech friendly and knowledgeable staff. I am very pleased with the level of attention I received and the care taken to educate me in the new vehicle technology with which I was completely unfamiliar. The like-new, used vehicle I purchased was delivered to my home where Dave Mangano, the sales rep, spent two hours going over the cars features. I was more than happy with the entire experience. More

by George J Verified Customer Verified Customer

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Cesar is always a pleasure to have as my service advisor, very helpful and explains everything well. very helpful and explains everything well. More

by tcannariato Verified Customer Verified Customer

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Cesar is our service advisor and he’s always gone above and beyond to help us. and beyond to help us. More

by mitchellbridget Verified Customer Verified Customer

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I love Ferman - they are usually above superior. In this instance, they got me in at the last minute, which I was beyond grateful for but the service advisor I was assigned to was just not the usual In this instance, they got me in at the last minute, which I was beyond grateful for but the service advisor I was assigned to was just not the usual 10/10. He was actually kind of rude to me. Kind of unusual and not the “Ferman way” I’ve come to know. I’ve purchased MANY cars from this dealership so it was very unusual to experience this. More

by MISSYRM7 Verified Customer Verified Customer

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Cesar was our representative and we are grateful for his assistance in getting our cars serviced. He was able to provide us with a loaner for an extended period of time as our car is being repaired. We high assistance in getting our cars serviced. He was able to provide us with a loaner for an extended period of time as our car is being repaired. We highly recommend Cesar!! More

by Alexandra Zelenka Verified Customer Verified Customer

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