Alex Wolf

I always enjoy the time spent at Ferman BMW. From first meeting with my client advisor, Alex Wolf, who expedited the build and allocation process to sales manager David Theado with his great sug From first meeting with my client advisor, Alex Wolf, who expedited the build and allocation process to sales manager David Theado with his great suggestion to add the laser light option on my G80. The experience has only continued over the years with my multiple service intervals being performed at Ferman BMW’s Service department. I always feel welcomed at Ferman BMW and look forward to future engagements. More

by farfugnugen Verified Customer Verified Customer

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I have a used BMW. It an easy task because they break down easily.. Anyway, if you need help, you ideally make friends with Cesar in repairs. He understands the pain w It an easy task because they break down easily.. Anyway, if you need help, you ideally make friends with Cesar in repairs. He understands the pain we go through and he tries to help where he can. More

by Christian Vogel Verified Customer Verified Customer

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Our recent experience at Ferman BMW in Palm Harbor, FL, was nothing short of exceptional. From the moment we stepped into the dealership, we were greeted with professionalism and warmth that made the entir was nothing short of exceptional. From the moment we stepped into the dealership, we were greeted with professionalism and warmth that made the entire car buying process a pleasure. We planned on potentially ordering a car but were lucky enough to find what we were looking for. Karl Alvarez, the General Manager, demonstrated leadership and a customer-first attitude that clearly reflects throughout the dealership's operations. His approachable demeanor and commitment to ensuring customer satisfaction set the tone for a fantastic experience. I’ve worked with him in the past and have had similar experiences, years ago. Gary Mack and Alex Wolf, the Client Advisors, were instrumental in making my car purchase smooth and stress-free. Their extensive knowledge of BMW vehicles and understanding of our needs helped us make an informed decision without any pressure. Alex’s detailed explanations of the features and benefits of different models were invaluable. The dealership's atmosphere is welcoming, with a well-organized showroom that showcases the latest BMW models in a way that's both inviting and informative. The staff members are courteous and always ready to assist, making you feel valued as a customer. What stood out the most was the team's transparency throughout the negotiation process….pricing, financing options, and warranties, ensuring there were no surprises. This level of honesty is refreshing and builds trust. The efficiency of the sales process, from test driving to finalizing the paperwork, was very good. Gary and Alex made sure everything was ready and answered all our questions, making the purchase of my new BMW a positive experience. Overall, our experience at Ferman BMW was excellent. The combination of a knowledgeable and friendly staff, led by Karl made this dealership stand out. More

by Kerry Sartell Verified Customer Verified Customer

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Good people good service good prices very trustworthy and they will do what they say they will do what they say More

by denny Verified Customer Verified Customer

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Ferman was great to deal with, especially Tom. Thanks for getting me into my new ride! Thanks for getting me into my new ride! More

by abottie Verified Customer Verified Customer

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Alex Wolf was great. I went with Ferman instead of Tampa BMW because of him. I went with Ferman instead of Tampa BMW because of him. More

by Mungogm26 Verified Customer Verified Customer

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First class service! Everyone was professional and courteous. After this experience, I will never go to another dealership again! Every process from start to finish was v Everyone was professional and courteous. After this experience, I will never go to another dealership again! Every process from start to finish was very easy simple. More

by stefanferro Verified Customer Verified Customer

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All of the members I worked with were kind, caring, and delivered the utmost professionalism. They made my experience a delight delivered the utmost professionalism. They made my experience a delight More

by Kelly123 Verified Customer Verified Customer

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Great dealership… each person was nicer than the next! Fast, efficient, professional…. It was a simple and pleasant buying experience. Fast, efficient, professional…. It was a simple and pleasant buying experience. More

by JSCHACHTER1 Verified Customer Verified Customer

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Timely service and no pushing for over sales. First class dealership. Very professional and very customer friendly First class dealership. Very professional and very customer friendly More

by lubichf Verified Customer Verified Customer

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