311 Reviews
Write a Review311 Reviews of Mary Keller
April 11, 2024
Excellent Service and I would highly recommend Ferman BMW and Mini as a benchmark for sales and service and Mini as a benchmark for sales and service More
Other Employees Tagged: david theado
April 09, 2024
Mary Keller has always been great and informative. She's always had all the patience needed to get me to move forward and find exactly what I wanted in a vehicle. I can't be happier with her service a She's always had all the patience needed to get me to move forward and find exactly what I wanted in a vehicle. I can't be happier with her service and professionalism. As far a Scott Douglas not usually the easiest place to be at the end of the transaction with financing. He made it a comfortable and awesome experience especially when I found out that my loyalty gave me a few dollars off and a better interest rate. He was fantastic. Karl Alvarez is great in his position and again has been extremely patient with me and never pushed me into anything. I have always been satisfied with my treatment at Ferman BMW. On a side note Sal Graziano in service is wonderful and very trustworthy man. Not what you can say about everyone when taking your car in for service. All in all Ferman BMW is a great place to purchase a car. Don't forget to ask for Mary Keller you won't be disappointed. More
Other Employees Tagged: Karl Alvarez, Scott Douglas , Sal Graziano
April 09, 2024
Sal is great. Very kind and attentive. Knows his stuff! He takes very good care of me and my car. Very kind and attentive. Knows his stuff! He takes very good care of me and my car. More
Other Employees Tagged: Sal Graziano
April 08, 2024
The dealership really came through on this one. The driver ran into something taking my car back and it really messed up the front end. They were very good about fixing everything and even did the The driver ran into something taking my car back and it really messed up the front end. They were very good about fixing everything and even did the tires which I wanted fixed. Overall, I was very pleased with this service. More
Other Employees Tagged: Sal Graziano
March 16, 2024
Slow service dept and inaccurate information provided about service timeframe. Extended wait sitting in lobby. Not ideal... about service timeframe. Extended wait sitting in lobby. Not ideal... More
Other Employees Tagged: david theado, Sal Graziano
March 10, 2024
Mary did a fantastic job! The dealership is very customer friendly and service oriented! Great experience. My second car purchase from Furman! The dealership is very customer friendly and service oriented! Great experience. My second car purchase from Furman! More
Other Employees Tagged: Mary Keller
March 03, 2024
The Ferman BMW dealership is awesome. Everyone there is always so kind, courteous and helpful! Everyone there is always so kind, courteous and helpful! More
Other Employees Tagged: Nick Hawk, Gary Mack, Karl Alvarez, Aaron Cox
March 03, 2024
Josh was awesome and was very patient with my elderly father. Took the time to sit him down and explain everything in great detail I’d definitely buy from here again much better experience then I’ve had father. Took the time to sit him down and explain everything in great detail I’d definitely buy from here again much better experience then I’ve had at bmw of Tampa More
Other Employees Tagged: Aaron Cox, Joshua Daniel
February 22, 2024
Mary was wonderful to work with along with Karl they got the vehicle I wanted. Transaction was easy and pleasant. the vehicle I wanted. Transaction was easy and pleasant. More
Other Employees Tagged: Karl Alvarez, Scott Douglas