Mary Keller

Excellent Service and I would highly recommend Ferman BMW and Mini as a benchmark for sales and service and Mini as a benchmark for sales and service More

by OSCAR.HORTON Verified Customer Verified Customer

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Mary Keller has always been great and informative. She's always had all the patience needed to get me to move forward and find exactly what I wanted in a vehicle. I can't be happier with her service a She's always had all the patience needed to get me to move forward and find exactly what I wanted in a vehicle. I can't be happier with her service and professionalism. As far a Scott Douglas not usually the easiest place to be at the end of the transaction with financing. He made it a comfortable and awesome experience especially when I found out that my loyalty gave me a few dollars off and a better interest rate. He was fantastic. Karl Alvarez is great in his position and again has been extremely patient with me and never pushed me into anything. I have always been satisfied with my treatment at Ferman BMW. On a side note Sal Graziano in service is wonderful and very trustworthy man. Not what you can say about everyone when taking your car in for service. All in all Ferman BMW is a great place to purchase a car. Don't forget to ask for Mary Keller you won't be disappointed. More

by paul2058 Verified Customer Verified Customer

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Sal is great. Very kind and attentive. Knows his stuff! He takes very good care of me and my car. Very kind and attentive. Knows his stuff! He takes very good care of me and my car. More

by kmurphydog Verified Customer Verified Customer

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The dealership really came through on this one. The driver ran into something taking my car back and it really messed up the front end. They were very good about fixing everything and even did the The driver ran into something taking my car back and it really messed up the front end. They were very good about fixing everything and even did the tires which I wanted fixed. Overall, I was very pleased with this service. More

by Terry Verified Customer Verified Customer

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They took great care of me. Couldn't have asked for anything better. Mary was the best! Couldn't have asked for anything better. Mary was the best! More

by nan5025 Verified Customer Verified Customer

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Slow service dept and inaccurate information provided about service timeframe. Extended wait sitting in lobby. Not ideal... about service timeframe. Extended wait sitting in lobby. Not ideal... More

by jejenkins Verified Customer Verified Customer

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Mary did a fantastic job! The dealership is very customer friendly and service oriented! Great experience. My second car purchase from Furman! The dealership is very customer friendly and service oriented! Great experience. My second car purchase from Furman! More

by tgreenwood Verified Customer Verified Customer

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The Ferman BMW dealership is awesome. Everyone there is always so kind, courteous and helpful! Everyone there is always so kind, courteous and helpful! More

by mmeadows3 Verified Customer Verified Customer

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Josh was awesome and was very patient with my elderly father. Took the time to sit him down and explain everything in great detail I’d definitely buy from here again much better experience then I’ve had father. Took the time to sit him down and explain everything in great detail I’d definitely buy from here again much better experience then I’ve had at bmw of Tampa More

by jjbravo1220 Verified Customer Verified Customer

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Mary was wonderful to work with along with Karl they got the vehicle I wanted. Transaction was easy and pleasant. the vehicle I wanted. Transaction was easy and pleasant. More

by hillel2510 Verified Customer Verified Customer

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