Jamie Annese

Had a part replaced under warranty, Jaime provided me with a loaner car and communicated through the whole process. with a loaner car and communicated through the whole process. More

by elenawiener2323 Verified Customer Verified Customer

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The dealership provides great customer service and is good at communicating about the timeline and status of the vehicle. good at communicating about the timeline and status of the vehicle. More

by simonovski Verified Customer Verified Customer

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Ferman BMW Service Center is great. We have been working with the same service advisor, Jaime Annese for the last 10 years. She is outstanding. She is knowledgeable and friendly. Sh We have been working with the same service advisor, Jaime Annese for the last 10 years. She is outstanding. She is knowledgeable and friendly. She always keeps us updated on the status of our vehicles. More

by RG Verified Customer Verified Customer

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Staff was very friendly and helped make the whole process convenient. I will definitely bring back if I haveany other problems convenient. I will definitely bring back if I haveany other problems More

by richsond16 Verified Customer Verified Customer

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I’ve been taking my BMW to this location for many years. The staff is always friendly and the waiting area is nice. The staff is always friendly and the waiting area is nice. More

by woodford8517 Verified Customer Verified Customer

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Excellent service. BJ was so helpful and professional. I’m very grateful and satisfied , and will be recommending FERMAN to family and friends BJ was so helpful and professional. I’m very grateful and satisfied , and will be recommending FERMAN to family and friends More

by major Verified Customer Verified Customer

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Excellent service. Friendly and informative. Answered all questions to my satisfaction. Extra time getting me familiar with some of the features on my BMW much appr Friendly and informative. Answered all questions to my satisfaction. Extra time getting me familiar with some of the features on my BMW much appreciated. All in all over the top service. More

by tlongiotti Verified Customer Verified Customer

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Quick service. No unexpected charges. Filled my my tires. Offered me a Lyft home and back. No unexpected charges. Filled my my tires. Offered me a Lyft home and back. More

by chaimlord Verified Customer Verified Customer

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Great service with friendly people. I can always get a Lyft ride from and to the Service, which is especially helpful if my car is there for longer than an hour or 2. They also keep I can always get a Lyft ride from and to the Service, which is especially helpful if my car is there for longer than an hour or 2. They also keep me well informed about what they find and what the cost will be. I always use them for my 2016 340i, and it drives like new. More

by AJZ Verified Customer Verified Customer

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Ferman BMW has been our dealership since 2011 and has always given us excellent service and why we continue to purchase our new cars there. always given us excellent service and why we continue to purchase our new cars there. More

by sdrgroupllc Verified Customer Verified Customer

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