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Mike Pierce
Mike Pierce | Page 3
General Manager
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
98 Reviews
98 Reviews
Write a ReviewDealership Experience
8 yrs, 2 mos
Industry Experience
28 yrs, 3 mos
Specialties & Trainings
Dealership Management, and Creating customers for life
98 Reviews of Mike Pierce
December 01, 2023
Took too long to service vehicle. Communication lacked from service. Sales (Ruben Cauton and Cris Mascorro) supported well with lending of demo vehicle thru the over three week wait f Communication lacked from service. Sales (Ruben Cauton and Cris Mascorro) supported well with lending of demo vehicle thru the over three week wait for service of vehicle. Two items were not addressed (driver seat material crack and DRL not being bright white). Service customer service needs some attention. More
by arreolaf1
Verified CustomerOther Employees Tagged: Ruben Cauton, Kelly Wilson, Iriam Diaz, Denise Beyner-Stanley, Bobby Miller, Jeff Dial, Karah Gonzales, Jose Teran, Raven Rasberry , Cris Mascorro 5 stars
Helpful 
November 25, 2023
Fantastic salesman very honest, bought many cars from him. Kind cordial works very hard for the customer him. Kind cordial works very hard for the customer More
by BANIKMD
Other Employees Tagged: Mark Mauricio, Kelly Wilson, Kevin Sonnier , zzSteve zzSons
November 09, 2023
Love this dealership. I drive from humble tx get quality serve. We love MR BOBBY I drive from humble tx get quality serve. We love MR BOBBY More
by BOGANHOUSTON2
Other Employees Tagged: Benito Sanchez, Bobby Miller
November 08, 2023
Jason was very energetic and wonderful to deal with. Can't wait to purchase there again. I would recommend them to anyone. Can't wait to purchase there again. I would recommend them to anyone. More
by dlieb.lci
Other Employees Tagged: Kelly Wilson, Jason Ramsland
November 02, 2023
Very professional team and facility. Fred, Kevin, and Mike were extremely helpful throughout the entire process. Fred, Kevin, and Mike were extremely helpful throughout the entire process. More
by dpiddy189
Other Employees Tagged: Kevin Sonnier, Frederick McGrew
October 27, 2023
She is great, very courteous and attentive. She makes me feel comfortable and confident about my vehicles maintenance She makes me feel comfortable and confident about my vehicles maintenance More
by cutsbyastro713
Other Employees Tagged: Kelly Wilson, Karah Gonzales
October 24, 2023
This is my dealership. I’ll go nowhere else. From sales to service, they keep me coming back. This is my fourth vehicle from Big Star. I’ll go nowhere else. From sales to service, they keep me coming back. This is my fourth vehicle from Big Star. More
by PATRICEFOGARTY
Other Employees Tagged: Gary Yannibelli, Amie Gulli, Denise Beyner-Stanley, Ainsley Roark, Raven Rasberry , Fabulous young lady who helped me with the fancy stuff in my dashboard. She was excellent. I don’t remember her name, but begins with a D, maybe.
October 17, 2023
Great dealership, made the process easy all the employees are very nice and helpful. <3 are very nice and helpful. <3 More
by Trinity Pierce
Other Employees Tagged: Angela Davis, Lisa Velasco, Ruben Cauton, Iriam Diaz, Kevin Sonnier, Casie Shores , zzSteve zzSons
October 15, 2023
I LOVE GOING THERE TO GET MY XT5 WORK ON. THIS IS MY THIRD CADILLACE FROM THERE. THE STAFF IS GREAT. THIS IS MY THIRD CADILLACE FROM THERE. THE STAFF IS GREAT. More
by CECBLA
Other Employees Tagged: Lisa Velasco, Ruben Cauton, Kelly Wilson, Denise Beyner-Stanley, Wiem Head, Kevin Sonnier, Jeff Dial, Raven Rasberry , zzJason zzWilson
October 02, 2023
Mark was responsive, knowledgeable, and customer-oriented from the onset. He was determined without being overbearing, and worked diligently to secure a great deal. Each person I encountered from the man from the onset. He was determined without being overbearing, and worked diligently to secure a great deal. Each person I encountered from the manager (Reuben), the finance department (Kelly), and the transporter/driver (Angela) were fabulous. I always felt I was in good hands and I would recommend Big Star Cadillac to anyone. Thank you for helping me get my car! Kudos to the GM (Mike) for an all-around great team effort! More
by Christina B.
Other Employees Tagged: Mark Mauricio, Angela Davis, Ruben Cauton, Kelly Wilson
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