Karah Gonzales
Service Consultant
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
127 Reviews
Write a Review127 Reviews of Karah Gonzales
April 18, 2024
Excellent service, very kind and always gives me the information I need about the maintenance of my car. information I need about the maintenance of my car. More
Other Employees Tagged: Victor Rivas
April 16, 2024
I never leave reviews but because of one employee and her great customer service im here to leave a review. I took my wifes suv in for a oil change and to service a problem we have been experiencing. Karah a great customer service im here to leave a review. I took my wifes suv in for a oil change and to service a problem we have been experiencing. Karah and her great customer service was able to create a work order ticket and take my wife’s truck in despite not having a appointment. Karah asked what i was needing done to the truck. She said that what I went in for was a easy job and she assured me that the truck would be ready by end of day. Karah reached out to me once sthe vehicle was ready. She had not only made sure my wifes truck was serviced correctly she had it washed and ready for pick up. Karah has great customer service and passion for what she does. Im not a fan of the cadillac service department but aslong as Karah works there I will be taking my truck in for service. More
Other Employees Tagged: Jeff Dial, Ainsley Roark
April 12, 2024
Karah is always helpful when I come in for service. She's always eager to assist me with any issues I may have. I'm drawn to here by her attitude it seems to never change. A person like that should be She's always eager to assist me with any issues I may have. I'm drawn to here by her attitude it seems to never change. A person like that should be well taken care of by the company, always dedicated to eradicate any issue that's in her way in order to ease the customer. You go Karah..... More
April 12, 2024
Had some issues in the beginning after a failed software update, but Daniel and the Big Star team put in great effort to have it resolved and to gwt the part needed to make my car perfect again. I'm very pl update, but Daniel and the Big Star team put in great effort to have it resolved and to gwt the part needed to make my car perfect again. I'm very pleased with the result so far. More
Other Employees Tagged: LeAnna Kerr, Daniel Wood
April 07, 2024
Excellent service good response and good customer service after service wash clean vehicle . Shuttle service on time after service wash clean vehicle . Shuttle service on time More
Other Employees Tagged: Bobby Miller
April 05, 2024
Karah has been my point of contact for service on my cars, she all ways kept me informed on the status of my cars while maintenance is being performed. For me, Karah has always been easy to communicate cars, she all ways kept me informed on the status of my cars while maintenance is being performed. For me, Karah has always been easy to communicate with. More
March 08, 2024
My service visit at Big Star was pleasant and business as usual. Karan was very helpful and I was very pleased with her work attitude. Thank you for the car wash. usual. Karan was very helpful and I was very pleased with her work attitude. Thank you for the car wash. More
March 08, 2024
Kara was very aware of her duties and very helpful explaining all repairs and paperwork and best part was constant communication, reason we return is due to karas professional skills explaining all repairs and paperwork and best part was constant communication, reason we return is due to karas professional skills More
February 23, 2024
Big Star Cadillac is always my favorite place to bring my car for service or to buy a car. I took my car for service to replace some parts and it was done within the same day. I would like to thank Karah Gon car for service or to buy a car. I took my car for service to replace some parts and it was done within the same day. I would like to thank Karah Gonzales and everyone in service department for doing very good job. Everyone very professional, knowledgeable, very nice and helpful. Definitely 5 star and 10/10 excellent. I also want to thank Keith Mujica who was helping me with the process of buying my Cadillac Escalade in 2022. The process was very smooth from the start to end. The whole experience with Big Star Cadillac is 5 ⭐️ STARS!!! Definitely I strongly recommend Big Star Cadillac for all your car buying and service needs. Big Star Cadillac is always the best! More
Other Employees Tagged: Mike Pierce, Keith Mujica, Kelly Wilson, Iriam Diaz, Kevin Sonnier, Ainsley Roark, LeAnna Kerr, Vennie Trevino, Daniel Wood , Melvin