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Denise Beyner-Stanley
Denise Beyner-Stanley
Executive Administrative Asst. / Greeter
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
45 Reviews
45 Reviews
Write a ReviewDealership Experience
13 yrs, 6 mos
Industry Experience
47 yrs, 7 mos
45 Reviews of Denise Beyner-Stanley
March 05, 2024
My overall experience was very professional and enjoyable the customer service was excellent! Lisa was Top notch!! the customer service was excellent! Lisa was Top notch!! More
by NTONY9679
Verified CustomerOther Employees Tagged: Lisa Velasco, Keith Mujica, Ruben Cauton, Casie Shores
Helpful 
February 05, 2024
Ainsley is the best service advisor I ever had she’s always on point everyday always on point everyday More
by ZENOFAMILY713
Other Employees Tagged: Phillip Connor, Kelly Wilson, Iriam Diaz, Ainsley Roark, LeAnna Kerr, Karah Gonzales, Angelika Felix, Jose Teran, Raven Rasberry
February 03, 2024
After a bad experience at another dealer we were greeted at Big Star Cadillac by Nate Gordon, salesman. Within 30 minutes he showed us a car just like we wanted. He had one there the next day with upgrade at Big Star Cadillac by Nate Gordon, salesman. Within 30 minutes he showed us a car just like we wanted. He had one there the next day with upgrades we requested. Nate is exceptionally knowledgeable about Cadillacs. He also is a very good listener. It was an awesome experience! Excellent service above and beyond. We highly recommend Nate Gordon and Big Star Cadillac. More
by Barb Spence
Other Employees Tagged: Keith Mujica, Nate Gordon
December 10, 2023
Every step of my experience here has been negative outside of the guy that tried to sell me maintenance packages. My oil change process has been a complete unorganized pain every time I’ve been here. outside of the guy that tried to sell me maintenance packages. My oil change process has been a complete unorganized pain every time I’ve been here. My saleswoman was impatient, high pressure and off putting. I’m a mother to special needs children and my own mother with Alzheimer’s. My time is more than a little precious. Every second I’ve wasted at your dealership has infuriated me to the point that I’ve already traded in my car purchase and gone back to Mercedes, where I’m actually treated with respect of my time I and everyone deserves. I’ll never buy another Cadillac again. More
by tianna1
Other Employees Tagged: Ainsley Roark, Karah Gonzales, Jose Teran , Whoever sold me my car was more infuriating than I can even put into words. Blonde. Ukrainian or something.
December 01, 2023
Took too long to service vehicle. Communication lacked from service. Sales (Ruben Cauton and Cris Mascorro) supported well with lending of demo vehicle thru the over three week wait f Communication lacked from service. Sales (Ruben Cauton and Cris Mascorro) supported well with lending of demo vehicle thru the over three week wait for service of vehicle. Two items were not addressed (driver seat material crack and DRL not being bright white). Service customer service needs some attention. More
by arreolaf1
Other Employees Tagged: Mike Pierce, Ruben Cauton, Kelly Wilson, Iriam Diaz, Bobby Miller, Jeff Dial, Karah Gonzales, Jose Teran, Raven Rasberry , Cris Mascorro 5 stars
October 31, 2023
Clean effective efficient professional scheduling no problem address concerns after service feel comfortable with services performed. problem address concerns after service feel comfortable with services performed. More
by ANITAZEPPENFELDT
Other Employees Tagged: Britney Norman, Bobby Miller, Jeff Dial, Ainsley Roark, LeAnna Kerr, Karah Gonzales, Jose Teran, Raven Rasberry , zzJason zzWilson
October 24, 2023
This is my dealership. I’ll go nowhere else. From sales to service, they keep me coming back. This is my fourth vehicle from Big Star. I’ll go nowhere else. From sales to service, they keep me coming back. This is my fourth vehicle from Big Star. More
by PATRICEFOGARTY
Other Employees Tagged: Gary Yannibelli, Amie Gulli, Mike Pierce, Ainsley Roark, Raven Rasberry , Fabulous young lady who helped me with the fancy stuff in my dashboard. She was excellent. I don’t remember her name, but begins with a D, maybe.
October 22, 2023
This dealership has the best sales rep Phillip Conner and the best service advisor Ainsley the best service advisor Ainsley More
by ZENOFAMILY713
Other Employees Tagged: Iriam Diaz, Kevin Sonnier, Ainsley Roark, Raven Rasberry
October 16, 2023
The staff’s is kind and friendly . There are willing to help you with any problems you have There are willing to help you with any problems you have More
by vjac1017
Other Employees Tagged: Keith Mujica, Kevin Sonnier, Jeff Dial
October 15, 2023
I LOVE GOING THERE TO GET MY XT5 WORK ON. THIS IS MY THIRD CADILLACE FROM THERE. THE STAFF IS GREAT. THIS IS MY THIRD CADILLACE FROM THERE. THE STAFF IS GREAT. More
by CECBLA
Other Employees Tagged: Mike Pierce, Lisa Velasco, Ruben Cauton, Kelly Wilson, Wiem Head, Kevin Sonnier, Jeff Dial, Raven Rasberry , zzJason zzWilson
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