Casie Shores
Casie Shores at Big Star Cadillac

Casie Shores

Finance Assistant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

5.0
24 Reviews
5.0

24 Reviews

Write a Review

Dealership Experience

3 yrs, 11 mos

Industry Experience

9 yrs, 7 mos

Languages Spoken

English English

24 Reviews of Casie Shores

March 19, 2024

Dealership Rating
Employee Rating

Fred McGrew was amazing in selling me my XT6! Smooth process and very knowledgeable of the vehicle! More

by CRODHIGH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson, Frederick McGrew

Mar 19, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

March 16, 2024

Dealership Rating
Employee Rating

Wiem is very professional and got me the XT5 I was looking for at a price I could afford I give her a A++ -JW More

by joneg_200x
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wiem Head

Mar 18, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 05, 2024

Dealership Rating
Employee Rating

My overall experience was very professional and enjoyable the customer service was excellent! Lisa was Top notch!! More

by NTONY9679
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

March 02, 2024

Dealership Rating
Employee Rating

Excellent and helpful office staff, including Service Department. Jeff Dial was helpful.in scheduling my vehicle maintenance and warranty visits. Gary in Sales looked up pre-owned vehicles that were cur More

by DIANA_DEGROOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Yannibelli, Jeff Dial

Mar 04, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

November 29, 2023

Dealership Rating
Employee Rating

Very happy with my experience buying here. The sales person was very helpful and patient with me. The process was easy and all my questions were answered. I totally recommend this place. More

by jessicabernal11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica, David Bukrinsky , Deyme was very helpful. Thank you 5 stars

Nov 29, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 24, 2023

Dealership Rating
Employee Rating

The service was very prompt. I got everything I needed done quickly with no issues. More

by ERICA3168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karah Gonzales

Nov 28, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

November 16, 2023

Dealership Rating
Employee Rating

As going into car dealers, I usually try to be prepared with knowing how much I want to pay however Casie Shores made the process really easy. I would say she is amazing person to help find the best deal f More

by king_anthonio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 16, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 16, 2023

Dealership Rating
Employee Rating

Exemplary customer service I will definitely be returning and recommending my extended family/ friends. Casie really went out of her way to help us out. Thank you Casie!!! We will be back soon! More

by Alejandro007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Benito Sanchez, Raven Rasberry , zzSteve zzSons

Nov 17, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

November 15, 2023

Dealership Rating
Employee Rating

Great dealership. Casie is so professional and caring. She goes the extra mile in all respects. More

by Debra Shores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 15, 2023

Dealership Rating
Employee Rating

Casie was a very knowledgeable representative that was empathetic to my needs and wants and helpful in helping me with great service and support. More

by Grahamjacqueline2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Velasco , Michael Pierce

Nov 16, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

1

Dealership Inventory (340 Vehicles)

new 2024 Cadillac XT4 car, priced at $44,715
2024 Cadillac XT4
new
Crystal White Tri-Coat exterior
Automatic
Front-wheel Drive
new 2024 Cadillac XT4 car, priced at $43,615
2024 Cadillac XT4
new
Crystal White Tri-Coat exterior
Automatic
Front-wheel Drive
new 2024 Cadillac CT4 car, priced at $45,540
2024 Cadillac CT4
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2024 Cadillac LYRIQ car, priced at $62,090
2024 Cadillac LYRIQ
new
Silver Metallic exterior
Automatic
All-wheel Drive
new 2024 Cadillac XT6 car, priced at $65,900
2024 Cadillac XT6
new
Crystal White Tri-Coat exterior
Automatic
All-wheel Drive
new 2024 Cadillac LYRIQ car, priced at $67,210
2024 Cadillac LYRIQ
new
Stellar Black Metallic exterior
Automatic
All-wheel Drive