On 5/18/2013 10:37:02 PM debterr wrote:Recently we stopped by Davis GMC. Our intention was only to test drive a Chev Traverse, which we knew they had a 2010 model on their lot. We had a comparable vehicle set aside for us, but it was located 400 miles north,(a long drive) but the price was very attractive. We met Bruno the sales man at reception. I found him very friendly and knowledgable. Unfortunately the 2010 vehicle was sold although Bruno found a 2011 model on their lot as a replacement. When Bruno brought it up to the front I was sure he made a mistake, This vehicle was so clean inside and out, and in mint condition, I thought it was new. Well there is no way that Davis could possibly sell us this vehicle at a price any where near the one we previously located out of town, so I thought. After our test drive we sat down with Bruno and negotiated a deal. Wow, not only did we get great deal and a year newer, thankfully we do not have to make the long trip north. I guess these guys really want my business. It was now past closing time on a Saturday night. We felt bad that 3 people had to stay late, Robin, Bruno and the receptionist reasured us with a smile, don't worry, no problem, as we are the priority, (wow again). A couple of days later we picked up the vehicle at Davis. It was freshly washed and ready to go...............but wait there's more. Bruno escorted us to every dept. where we met each dept manager. They immediatley dropped what they were doing just to introduce themselves with a warm smile and a strong handshake, that was a nice touch. At the end we also received coupons for oil changes and car washes. My wife and I were so impressed. The people at Davis truly know the meaning of customer service , and they go to great lenghths to prove it! Thanks Guys.
On 5/18/2013 10:41:27 AM dccouiyk wrote:Everyone was very friendly and helpful. It was a great experience. We will defiantly be back when we are ready to trade off our second vehicle.