"I love Scougalls!"
I have purchased my last 4 vehicles from Scougalls, and always dealt with Michael Lichtenberger, who I trust with finding a vehicle suited to my needs. I let him know what I am looking for, and after a month or two, he let's me know if he has found something. There is no pressure, and the price is always the best possible. The Arnoldussen family have always treated me very well. I have much respect for the family. I love being able to go back and being treated as a friend and valuable customer.
"Great Purchasing Experience from Out of Province"
- Ken, Vancouver Island
Although from B.C., I was searching online ads for a 2004-2006 Chevrolet SSR. Finding one at Scougall Motors, I contacted Allen to get a verbal assessment of the 2004 SSR they had for sale. Based on his comments, I made the 2 hour trip from Calgary in a rental car. The SSR was even better in person than its online pictures. Following a test drive and modest price negotiating, I purchased the vehicle. Near pristine condition, 12 years old with only 20,000 km and at a price point that was fair. The planets had aligned!
And now the fun began. While Allan arranged for an Interprovincial Safety Inspection by the service department and a temporary transit permit through the local Registry Office, I scrambled to arrange temporary insurance so I could drive the SSR from Fort Macleod back to BC. It all came together seamlessly!
Kudos to Allen and all other Scougall staff, including General Manager David Arnoldussen, who went the extra mile to make the whole transaction both pleasurable and painless.
When I picked up the vehicle, it was fully fueled, serviced, detailed to perfection and ready to drive 1300 km to its new home on Vancouver Island. The vehicle performed flawlessly and elicited 'thumbs up' and smiles all along the route home. Me ... smiles also, with both the purchasing experience, the vehicle itself and the exceptional level of service provided by Allan and staff at Scougall Motors.
A great purchasing experience that even included a followup call from Scougall after I got home! Does it get any better than this?
My wife and I have been looking to replace our current vehicle.After contacting Allen he exceeded my expectations by sending emails of prospective vehicles. He even brought the vehicle to us to test drive.Great customer service!