Ron Hodgson Chevrolet Buick GMC

We decided to venture out Saturday to look at new vehicles in St Albert, our first stop was St Albert Ford. Buying a new vehicle is a big deal, we were looking at 60+K and I found this both overwhelm vehicles in St Albert, our first stop was St Albert Ford. Buying a new vehicle is a big deal, we were looking at 60+K and I found this both overwhelming and stressful. From the moment we walked in , It was uncomfortable, and no one really seemed happy. Once greeted, the pressure was on. The salesmen kept asking "If XXX do we have a deal today", "If I can do this do we have a deal today, I want your business". Long story short, once getting numbers the pressure to sign now was on, and my husband and I were not even given a minute to discuss things - I suggested he and I go for coffee, as this is a big expense and we needed to discuss things privately. The salesmen suggested we take said truck to have coffee, so feeling pressured- we did. After spending 2-3 hours there, I was relieved to be out of there and breathe. McDonald's is right beside Ron Hodgson, my husband said "let's go have a look, my dad always has good things to say about them". From the second we walked in, it was a relaxed and comfortable environment, with employees smiling and not circling like vultures waiting for their next prey as in our previous experience. Ethan, with a HUGE smile, walked by and said "If there is anything I can help you with, let me know", after our previous experience; I had my game face on, knew what I wanted, and was straight to the point ( sorry Ethan, I expected the same pressure 😉). Ethan had my truck of interest pulled up for a test drive within 10 minutes, and off went. Now I have to credit Ethan a lot here, after driving a minivan for 9 years, I felt like I was driving a Ferrari, I know my husband looked concerned as I accelerated and LOVED the sound of that engine and I may or have may not have gone a little above the speed limit, while vocalizing my excitement.. Ethan was a champ and laughed and joked away with me, thank you! Once back, I knew I wanted that truck, and Ethan was quick to get my numbers to James the Sales Manager, and James was prompt to bring them back out. Let's talk James, he greeted us with a laid-back, no-pressure persona. He sat with us, I had my million and one questions (thank you for your patience), and not once did James seem inconvenienced. Once the numbers were given and everything was explained, James said he would give us time to talk. After having time to chat, and our overall experiences, this was a YES. I have to emphasize the experience is what really sold us. We got a better trade-in amount and the interest rate was significantly lower. The staff overall: Every salesman we saw, had genuine smiles, they seemed happy and It provided an inviting environment. The best for last: Sorry guys, as amazing as you were nothing tops Mike in finance, and laughs we had!! As my husband and I sat in the evening reflecting on our day, and experience he said "With our experience today, I'll be buying my next vehicle from them". Ron Hodgson - Your staff provides a 10/10 Thanks, Nick & Amanda More

I took my car for an oil change express lane at 3:30 and was told it would be an hour and a half wait, if not longer because there were 3 cars in line in front of me.. I’ve had many issues with the service was told it would be an hour and a half wait, if not longer because there were 3 cars in line in front of me.. I’ve had many issues with the service department at this dealership over the years but decided to give them a chance again because of their convenient location. Big mistake. Avoid this dealership and their poorly run service department at all costs. More

Was in last night to look at a new truck, told the sales guy and the manager I would call in the morning to pay my deposit. Called the salesman twice and texted him once he called me back at the end of th guy and the manager I would call in the morning to pay my deposit. Called the salesman twice and texted him once he called me back at the end of the day to say he just took a deposit on the truck and told me he'd let me know when another one comes in. Will never deal with this dealership again! More

I recently bought a new 2022 tahoe. Drove it off the lot and there was a vibration when driving fast. Called the dealership and they said bring it in. They balanced the tires and it sti Drove it off the lot and there was a vibration when driving fast. Called the dealership and they said bring it in. They balanced the tires and it still had the vibration. I took it back and they balanced the tires again, still did not fix the vibration. I took it back and said the vehicle is still shaking when it is driven at highway speeds. They said they did a road force test and tires were all within spec so can’t be a vibration. I take the mechanic out for a drive, he feels the vibration. Looks into into it and he informed me the test was never completed. I was lied to by Andrew in service. I eventually get the road force test done and one tire is out of spec (explaining the vibration). Andrew says it’s not covered even tho it’s been in 4 times, first of which was 4 days after buying brand new vehicle. Tires only have 2,000 km on them. Very unhappy with the service department and how they have treated me. Will tell everyone I know to never use this dealership. More

I had the BEST experience meeting and working with Randy Achty! I will for sure recommend him to my friends and would 100% deal with him in the future with my next vehicle. Randy is just a great person th Achty! I will for sure recommend him to my friends and would 100% deal with him in the future with my next vehicle. Randy is just a great person that listens and is a very honest individual who cares about his CLIENTS! He took the time to help me when he knew it was a very stressful time for me purchasing a 2nd hand vehicle. Thanks again Randy! Syndee More

Worst dealership ever once you drive you vehicle off the lot they don’t care about it or you and as for Craig the sales manager very unprofessional and doesn’t keep him word lot they don’t care about it or you and as for Craig the sales manager very unprofessional and doesn’t keep him word More

We had the best experience buying a truck here. We were so impressed with them we took our son there 2 days later to buy a truck. Hats off too Allen and his staff for everything We were so impressed with them we took our son there 2 days later to buy a truck. Hats off too Allen and his staff for everything More

After visiting other dealerships, we purchased from this dealership. Mikko and Allan treated us very fairly and were available for any questions after the sale as well. I would highly recommend this dealer dealership. Mikko and Allan treated us very fairly and were available for any questions after the sale as well. I would highly recommend this dealership. More

This is the second vehicle we have purchased through Mikko Molas at Ron Hodgson. You are greeted by friendly people the moment you enter the doors. There is no pressure to purchase a vehicle only peop Mikko Molas at Ron Hodgson. You are greeted by friendly people the moment you enter the doors. There is no pressure to purchase a vehicle only people willing to help. Mikko does the best he can do to help with your sale and your needs. Mikko made sure he went through all of the options on my new vehicle to ensure I new how everything worked and ensured everything was set up for me. Both Mikes in finance are fantastic. Al Demers, the sales manager, was wonderful, asked for our input on the service department and wants to ensure an exceptional experience and helped us with negotiating the sale of our vehicle and new vehicle purchase. The parts department has been fantastic with parts orders and was very reasonably priced on the things we ordered. We have purchased other vehicles from other dealerships in the past but have never had the same wonderful experience we have had from Ron Hodgson. If you want to enjoy purchasing your next vehicle and get the best treatment and all of your concerns addressed I would highly recommend Mikko in sales and the parts and service department for all of your needs. All of their staff have gone over and above for us which we find exceptional. Thank you again Ron Hodgson Chevrolet! More

I was referred to this dealership through a family member. I had the privilege of speaking with Craig Chorzempa. My husband and I found him to be the most professional gentleman. I know through Crai member. I had the privilege of speaking with Craig Chorzempa. My husband and I found him to be the most professional gentleman. I know through Craig's help, that perfect vehicle for all our needs will become reality. Craig has captured the essence of what we were looking for from a dealership. He has earned our trust, and earned our business and we look forward to driving away one day in the near future with our new vehicle purchased through his assistance and we look forward to meeting more staff there as time expands. Thank you Ron Hodgson Chevrolet Buick GMC for all you do for people out there. From a customer perspective, Craig mirrors the image you would desire all employees project your business to be, in the most positive, professional, honest, business format. We look forward to continue working with Craig and truly becoming a part of the Ron Hodgson Chevrolet Buick GMC family of customers. I know price wise, Craig will work out the best deal for us. I'd also like to mention, when calls have been made to your dealership, I am always greeted by your receptionist with such warmth in their voice. Not to discount, conversations had with your Parts counter and as well with Ludwig Ernst. It was always pleasurable. Thank you for all you do Craig with helping people feel welcomed. It brings smiles that are miles long. To you and your team, we are grateful to find a dealership that makes us feel this way. More