"An Hour and a Half for "Quick Lube" with an Appointment"
Recently had a company truck booked in for an oil change that took 1.5 hours with an appointment. Don't believe the Quick Lube hype on their website. Combine this with the fact this must be the only Dealership in North America without WiFi for it's customers and I wasn't very impressed. A couple of days before we had another truck show up 15 minutes late for it's appointment and were told we had to reschedule, but apparently they can waste as much of our time as they want.
"Awful welcoming for a walk in customer"
I went to this place to see some vehicles. They were looking basicly uninterested. I felt they hesitate to show their vehicles and give information about them. That is a very weird experience for me, dealing with a sales person who is not helping customers. I walked away and definately not going back!
"Very good service "
We've been buying our vehicles from summit gm (Alberta mother products) for a lot of years. The sales person (Phil Evens) has always been very good; from getting the best price on a new vehicle to getting the best dollar for our trades. Phil is very knowledgeable & has treated us with much respect. She makes you feel very comfortable & treat you like you really matter. She has always advised us very good.