Tyler Medland | Page 7

Great staff! We just bought our first Toyota after visiting so many dealerships of several different brands. Tyler Medland from Charlesglen Toyota dealership was We just bought our first Toyota after visiting so many dealerships of several different brands. Tyler Medland from Charlesglen Toyota dealership was great ! He was super helpful, informative, efficient and friendly. We were happy to purchased our first brand new car from him :) More

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Low Pressure and Pleasant Tyler was very knowledgeable but his low presure approach made shopping for a new car fun. Mark Peters showed us around the new vehicle. His teachin Tyler was very knowledgeable but his low presure approach made shopping for a new car fun. Mark Peters showed us around the new vehicle. His teaching style was fabulous. It was a great help to learn the basics of this high tech vehicle. Wesley was pleasant and knowledgeable as well. Overall, buying a vehicle from Charles Glen Toyota was an easy and pleasant experience. More

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purchase of our 2017 Highlander We recently purchased our 2017 Highlander from Tyler Medland and were extremely pleased with his professionalism and knowledge. He and the other staff We recently purchased our 2017 Highlander from Tyler Medland and were extremely pleased with his professionalism and knowledge. He and the other staff at Charlesglen made it a great experience buying our new vehicle. We are very pleased with the Highlander! It is a beautiful vehicle and the safety as well as the other features make it a pleasure to drive! Can't wait for our first road trip! More

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Painless I do not enjoy vehicle shopping, and frankly don't do well dealing with cars sales people. Tyler Medland made the experience painless. His manner was I do not enjoy vehicle shopping, and frankly don't do well dealing with cars sales people. Tyler Medland made the experience painless. His manner was professional but relaxed, he was courteous and informative without the typical psychological pressures that seem to go with sales negotiations. Thank you for easing the discomfort and providing both a quality vehicle and purchasing experience. More

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Great experience! Thank you so much for the wonderful experience! I would highly recommend Tyler and the entire team at Charlesglen! They were super easy to deal with a Thank you so much for the wonderful experience! I would highly recommend Tyler and the entire team at Charlesglen! They were super easy to deal with and were patient when I asked a million questions. Thanks again for the awesome experience! More

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buying a new car with trade in We just bought our third Toyota from Charlesglen. We like the extra financial incentive of auto rewards that build up with services , purchases etc. . We just bought our third Toyota from Charlesglen. We like the extra financial incentive of auto rewards that build up with services , purchases etc. ...which could be added, but they did have an expiry date coming up...so more incentive to buy! We ended up gambling on the new Prius hybrid ...not cheap, but hopefully fun to drive and economical in the long run. Staff dealt with were great...but could do without pressure to add on things like glazing and rustproofing at the time of settling financial accounts...good experience overall whenever we visit. More

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UNBELIEVABLE Experience, no hassle. I had a Toyota Corolla for 15 years with no major problems. That's not just good luck it is the quality of the product. I enter Charlesglen toyota to I had a Toyota Corolla for 15 years with no major problems. That's not just good luck it is the quality of the product. I enter Charlesglen toyota to make a deal with my trade in and hope for the best. When all is said and done and I leave the dealership in about 2 hours with a brand new Camry Hybrid at a price you only dream of. All of this happened because of these people, front line encounter with Tyler Medland, want to feel good about buying a new car go in and talk to Tyler to enjoy the experience of making a deal. Before you leave you will have to see Mrs. Efficiency, Kerri Hope sign your name a couple of times and you are through the stuff part. Now you go to see Mr. Jim the Joker and learn all about how to drive and enjoy your New vehicle. If I am here in another 15 years I am going to look for Tyler to buy another Toyota. More

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Good experience and service The salesperson Tyler Medland listened to our needs and found an appropriate vehicle for us very quickly, and was able to offer us the best price out The salesperson Tyler Medland listened to our needs and found an appropriate vehicle for us very quickly, and was able to offer us the best price out of all the dealerships we visited. The service was friendly and responsive and thorough and we feel confident that we will continue to be supported by the dealership for the lifetime of our vehicle. Happy to recommend both the brand of Toyota and the Charles Glen dealership. More

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First Car Purchase I was super happy with every person i interacted with at Charlesglen. Tyler was great and made the process so so easy. I'm so happy with my car and ty I was super happy with every person i interacted with at Charlesglen. Tyler was great and made the process so so easy. I'm so happy with my car and tyler really took time to listen to what I wanted and make sure he found the right fit!! The financing department did a great job, and the pickup process was extremely easy. I had visited other dealerships and left unsatisfied, but tyler was easy to deal with and enjoyable start to finish More

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Best customer service ever at any dealership or any business Having been in sales myself for over 40 years I have great respect for the way Tyler, Phil and Jim handled our purchase. All three are extremely profe Having been in sales myself for over 40 years I have great respect for the way Tyler, Phil and Jim handled our purchase. All three are extremely professional, polite, courteous and knowledgable. At no time did we feel pressured to purchase anything we didn't want. Our product advisor, Tyler, answered all our question regarding the vehicle without a lot of extraneous details and at the same time gave us a lot of information regarding the operation of the vehicle and the many options available but without all the up sell hype so prevalent today. Great job Tyler. Thanks! When it came to filling out the paper work / financing Phil was more than helpful. With several years of banking experience he knows the ropes and got everything in place in timely, professional manner; the follow up call the night of the purchase to let us know we were approved and subsequent follow up calls to finalize the purchase. He even reimbursed me for the $24.00 UBER ride when I went to pick up the VENZA. Thanks Phil. Well done! When you pick up your new vehicle from Charlesglen I hope you have the pleasure of having Jim show you around the car; how the nav system works as well as the hands free communication, bluetooth and all the other functions. Jim is a real delight, a great conversationalist and like me a music buff. So between learning how to use the navigation system and discussing who are the best jazz bassists and drummers it was a truly delightful and entertaining 30 minutes (probably more). Thanks Jim. Great job! If you're looking at purchasing a vehicle a visit to Charlesglen is a MUST. You won't be disappointed. More

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