Tyler Medland | Page 5

Total quality customer service!!!! From the moment I entered the doors the receptionist and other employees greeted me with a '"hello." Tyler Medland, my salesman was beyond my expecta From the moment I entered the doors the receptionist and other employees greeted me with a '"hello." Tyler Medland, my salesman was beyond my expectations. He listened to my needs and spent a lot of time with him helping me to choose the right vehicle. He spent time teaching me the operating features in the car and under the hood, making this whole purchasing process so simple. He was there 2 days later for the delivery of my new car and stayed late while I received my car. He called me a few days later to see how I was doing. He operates on integrity - he does what he says he will do. The sales manager, Tyler Doherty, along with the finance department and the delivery department should be commended as well for their professionalism and customer service!!! I will definitely recommend Tyler and this dealership to my friends. More

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Buying the family mini van Tyler was a great help with the purchase of our van. I'd recommend him with out hesitation. Thanks again charlesglen Toyota. We'll be back for our nex Tyler was a great help with the purchase of our van. I'd recommend him with out hesitation. Thanks again charlesglen Toyota. We'll be back for our next purchase More

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Great follow up and excellent communication We had a great experience with Charlesglen Toyota. They followed up with emails and phone calls, showing us the used vehicles in stock and sent us new We had a great experience with Charlesglen Toyota. They followed up with emails and phone calls, showing us the used vehicles in stock and sent us new listings when they came in. we had decided to pay cash for our purchase however and did feel some pressure to lease , as it was mentioned numerous times. But besides that our experience was great. More

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outstanding experience Mr. Tyler Medland helped me in buying the used Dodge Dakota, he went out of the way in making the deal from start to end. Thank you Medland. Mr. Tyler Medland helped me in buying the used Dodge Dakota, he went out of the way in making the deal from start to end. Thank you Medland. More

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Easily the Best Experience Ever The past week I had the pleasure of picking up my brand new 2018 Tacoma. From the moment I walked in to Charlesglen a month ago to the moment I left The past week I had the pleasure of picking up my brand new 2018 Tacoma. From the moment I walked in to Charlesglen a month ago to the moment I left I have never dealt with a better experience in the service industry. When I approached the dealership for some advice on vehicles and information I was instantly referred to Tyler Medland. Not only was he recommended to me to speak to but I was greeted and helped by Tim Beach. Welcoming myself at the front doors as I walked in I had install felt in good hands. Tyler would take his time for several hours that day with a test drive and information session showing me what seemed like an endless amount of options and packages for the truck I wanted. He was patient and helpful as we corrected and changed things multiple times. After finally deciding on a vehicle I had left to think things over before making a purchase. Over the next two weeks I had tons of questions. Not only did Tyler answer them all for me in an extremely fast response time, but would often spend time talking to me on his days off and hours off to make sure that I was looked after with all my questions. Above and beyond what is expected of anyone in Sales. Once I decided I wanted the truck, Tyler helped me with the final paperwork and sent me off to financials. Phil Dao was amazing in his work and help. Once again showing that each level of this dealership cares and takes their time with customers. This past Thursday I was finally able pick up my new Tacoma. After all this great service I didn't expect much more to be honest...how much better could it get. Thats when I met Jim McAlorum. What a great guy. For the next 30 mins he walked me through my truck detail by detail. Left no questions unanswered and had so many helpful hints. It was like I had my own 'Q' from James Bond...I kept waiting for an exploding pen or ejector seat. His humour, time and care will always be remembered and appreciated. After all this great experience I was on my way. I am very thankful for the amazing experience and attention to care & detail that everyone gave me. In a world of speed and hurry up it was very nice to feel appreciated. As a teacher I try to instil these values in students I work with and its always positive reinforcement to see it in action. When you buy a new vehicle its comforting to know that you joining a great family and team of people that look after one another. Would never recommend another dealership over Charlesglen. Hands down, best sales I have ever had, from shoes, groceries, houses to cars. Thank you. -Court More

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Everyone wanted to help Everyone at this dealership wanted to help us. Always felt welcome. A real family oriented business. My 1.5yr son was with us. And they made him feel Everyone at this dealership wanted to help us. Always felt welcome. A real family oriented business. My 1.5yr son was with us. And they made him feel comfortable. Which in turn made our experience very enjoyable. This is the second vehicle I bought from charlesglentoyota, and I will buy another from them as well. More

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4Runner purchase We received amazing care and service as soon as we walked in the door! Every detail of our visit and purchase was looked after for us. Very convenient We received amazing care and service as soon as we walked in the door! Every detail of our visit and purchase was looked after for us. Very convenient for us as we came from an hour away. More

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helpful and kind also supportive Im really happy to work with charlsglen toyota because Im for confident to trust the car they offer me instead of going to other website Im really happy to work with charlsglen toyota because Im for confident to trust the car they offer me instead of going to other website More

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Good experience Tyler was great. Thorough and knowledgeable. When we are looking to purchase a new vehicle we will return. Have a happy new year in 2018. Tyler was great. Thorough and knowledgeable. When we are looking to purchase a new vehicle we will return. Have a happy new year in 2018. More

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new 4 runner nice experience from the people we dealt with.....even up to know i dont have any problem of asking favors to help in my new 4 runner nice experience from the people we dealt with.....even up to know i dont have any problem of asking favors to help in my new 4 runner More

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