Tim Beach | Page 3

We are delighted with our new Corolla ! Purchasing a new vehicle from Charlestown Toyota was an excellent experience, they are very thorough explaining cots,car details and options. vehicle from Charlestown Toyota was an excellent experience, they are very thorough explaining cots,car details and options. More

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This is my 3rd vehicle I've leased from Charlesglen and I've had nothing but fantastic service from everyone there. I've been going to Charlesglen since 2012 and I highly recommend them. Thank you to every I've had nothing but fantastic service from everyone there. I've been going to Charlesglen since 2012 and I highly recommend them. Thank you to everyone that helped get me into my new Rav4, I love it! More

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Great Service! Been buying my Toyota's from Charlesglen for years and years ! On about my 16th Toyota so far. The only place to go for a new car in Calgary !!! Been buying my Toyota's from Charlesglen for years and years ! On about my 16th Toyota so far. The only place to go for a new car in Calgary !!! More

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Great experience Very nice people to deal with. No hassles with staff. Down to earth dealer. Best experience in buying a vehicle. Definitely will be back for our next Very nice people to deal with. No hassles with staff. Down to earth dealer. Best experience in buying a vehicle. Definitely will be back for our next vehicle. More

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Charlesglen Toyota is just like Family I had an early morning appointment (which I was 30 minutes late for) for a Precautionary Shift Lock Recall I was notified about and a leaky tire, yet I had an early morning appointment (which I was 30 minutes late for) for a Precautionary Shift Lock Recall I was notified about and a leaky tire, yet when I pulled into the warm,clean service bay I was greeted by all familiar faces. My appointment was with Colin (whom I have trusted for years) in the service drive-thru, but when Megan (another familiar face) noticed he was busy serving another customer, she greeted me right away and helped me get checked in. I had numerous other small items that I wanted them to look after for me, and she diligently noted all of them. I especially appreciate that she went to my car with me to confirm my concerns! I went to get a free coffee before leaving and I ran into multiple people from parts, sales and service that I not only recognized, but they also recognized me! They got me into a rental (a Brand New Corolla!) and I was on my way in no time. No sooner was I done all of my errands that I got a call from Colin saying everything was done, and ahead of schedule. When I arrived, I was again greeted at the service counter, but this time by Pam (yet again a familiar face), as Colin was on the phone. What a TEAM! All of my items were addressed perfectly, and the price was LESS than they originally quoted! What meant the most to me though was that it felt like FAMILY because they know me. And when you can recognize the faces of a business that you see on 1-2 times a year, that says a LOT about their organization's integrity. If you take care of your employees, they will take care of your customers. PLAIN AND SIMPLE! Charlesglen clearly does BOTH! See you again soon! PS - Please pass along my "thanks" to your technicians Andrew, John the rest of the team in the shop too! They clearly care about their work! Great job guys!!! More

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Best sales Mike made our daughters first sales experience so wonderful. Thank you from the bottom of our hearts! This was her first car and what a beauty it is!! Mike made our daughters first sales experience so wonderful. Thank you from the bottom of our hearts! This was her first car and what a beauty it is!!!!! More

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wonderful service I have been dealing with Charlesglen for well over 40 years. Nothing but great friendly service. Mark is the kindest caring person you will ever meet I have been dealing with Charlesglen for well over 40 years. Nothing but great friendly service. Mark is the kindest caring person you will ever meet as is Pam. Kate was very helpful and professional in our leasing of our 2018 Highlander. Well done guys More

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The Cat that swallowed the Canary I have dealt numerous times with Charlesglen and I am once again very pleased with how I was treated, how my wishes were addressed and the end result I have dealt numerous times with Charlesglen and I am once again very pleased with how I was treated, how my wishes were addressed and the end result of getting the car I needed and wanted all rolled into one. I appreciated the attention to detail by the sales staff and ownership that assisted me in coming to a successful transaction. More

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Great customer service I purchased my new rav 4 last two months ago at Charlesglen Toyota and I had an awesome experience. Tyler did a great for helping me choose my new car I purchased my new rav 4 last two months ago at Charlesglen Toyota and I had an awesome experience. Tyler did a great for helping me choose my new car. Thank you so much Tyler! More

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Will not go anywhere else I just had the most amazing experience at Charlesglen Toyota. From the minute I walked in I was treated differently than any other dealership I’ve eve I just had the most amazing experience at Charlesglen Toyota. From the minute I walked in I was treated differently than any other dealership I’ve ever been in - like a friend. They worked with me within my budget and never tried to sway me to invest “just a little more” like others. They never questioned why no one else was with me to make my purchase (another dealer suggested I take the offer home to talk it over with the man of the house). They’re transparent, honest, and obviously pride themselves on high integrity. Sean (sales) found me an amazing deal, and Allison (finance) made it all possible. My kids and I are comfortable and safe thanks to you - thank you! You’ve made a repeat client out of me, for sure. More

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