Susan Riddell | Page 38

Reassuring Chad Wilcox made me feel very comfortable with making my car purchase. I went to look at a particular vehicle. Chad suggested additional options as he Chad Wilcox made me feel very comfortable with making my car purchase. I went to look at a particular vehicle. Chad suggested additional options as he was aware of my needs and concerns. I was able to confidently make my purchase that day and am loving driving my Chevy Malibu. Nancy Milburn More

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Fantastic Dealership Traded in my 2014 GMC Sierra on a new 2016 Silverado. Love the trucks, love the sales staff and service crew. All around great crew of people to deal Traded in my 2014 GMC Sierra on a new 2016 Silverado. Love the trucks, love the sales staff and service crew. All around great crew of people to deal with!! Definitely returning!! More

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"Pleasant Experience" This is our fifth car purchased from Tim at HMP. Tim makes purchasing a car a pleasant experience. All the staff are friendly, courteous and knowle This is our fifth car purchased from Tim at HMP. Tim makes purchasing a car a pleasant experience. All the staff are friendly, courteous and knowledgeable starting with Reception through to Service. That is why we always return to Huron Motor Products when it' s time for a new car. More

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Excellent product, Great service! My wife and I started out early on a Monday morning so we could test drive a few vehicles that we thought would suit our needs. After having lunch we My wife and I started out early on a Monday morning so we could test drive a few vehicles that we thought would suit our needs. After having lunch we headed to HMP to test drive a crossover SUV and found the reception very friendly and inviting. The sales associate we dealt with, got us into the vehicle we wanted to test drive right away and made us feel welcome. We were amazed how much more comfortable the seats and the ride was with the Chevrolet Equinox, compared to the other vehicles we had test driven. Upon our return we sat down to discuss alternatives and financing options and were both pleasantly surprised to find out that we qualified for a' Loyalty Discount' and that GM was offering 0% financing on the Equinox.The dealership also gave us a generous 'trade-in value' on our 2010 full size SUV. The dealer also traded one of the vehicles in their inventory, with another dealer so we could get the exact vehicle we wanted. Needless to say we are very pleased with our experience at HMP. More

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Friendly, polite and informative Our experience at Huron Motors Products started last week as just a trip to look and inquire about a new car and ended with a new car purchase and a f Our experience at Huron Motors Products started last week as just a trip to look and inquire about a new car and ended with a new car purchase and a feeling of complete satisfaction.Tim made us feel very welcome even though he was very busy and spoke with us a couple of times while we waited. Even though we said we were only looking he gave us his complete attention when we talked and told us about all the options, making the choice of changing to a new car easy. He found us a vehicle that met our needs at a price that pleased us. We have been customers at HMP for many years now and always enjoy dealing with Tim Hamather. More

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Always a great experience! Wether we are coming in for regular service and browsing for a new vehicle the super friendly staff make every encounter a pleasant experience. Fittin Wether we are coming in for regular service and browsing for a new vehicle the super friendly staff make every encounter a pleasant experience. Fitting service in with our schedule is always their priority and efficiency is a given. Paying attention to details and really hearing what you say makes choosing a new vehicle simple and a rewarding endeavour. We return regularily with confidence and do recommend HMP exclusively. More

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Excellent Every Time Sales and service at HMP are excellent every time. We have purchased several vehicles and many service appointments and have always been treated with Sales and service at HMP are excellent every time. We have purchased several vehicles and many service appointments and have always been treated with sincere honesty, courtesy, professionalism and, above all, friendliness by all staff. Over the years we've worked with most of the sales, parts and service staff so I could select many more names on the list and rate them all as excellent. Justin, you get special accolades for digging out the TRAX for my wife and I on that snowy February day. Thanks!! I will be back. Terry McBride More

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Yes we can do that! This was my first purchase at HMP. Bottom line pricing. Can do attitude with regards to accessories and installation. Also advice on how parts will fi This was my first purchase at HMP. Bottom line pricing. Can do attitude with regards to accessories and installation. Also advice on how parts will fit and look. It was nice to deal with a salesman that understood trucks. My most pleasant experience ever in 39 years of buying trucks. More

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Where Friendships Begin, Truly We have purchased several vehicles from HMP in Exeter through Tim and his team. The no pressure and plenty of help atmosphere is refreshing and reassu We have purchased several vehicles from HMP in Exeter through Tim and his team. The no pressure and plenty of help atmosphere is refreshing and reassuring in that we will find what we need and want. The team works very hard to accommodate all requests and "get it right, the first time". I've always found that there are three key metrics on which to base an opinion for dealing with a company or person. First, how are they at setting and meeting expectations? Do they set the bar too high and then fail to meet the expectations set regularly or do they set the expectations realistically and keep you updated on the progress? Second, how are things being done? Are things done with a mindset of "do it right, the first time" with a dash of pride in the work being done or does it seem that the mentality of the staff is "get it done, as fast as possible" where there are more opportunities for errors? Third, how do they handle those situations where issues do come up? All companies make mistakes from time to time or have issues to deal with. So it's important to know if you will face an up hill battle to "make things right" or will your concerns be addressed quickly with thoughtful and clear responses? In all three categories, HMP has won my business and the business of my family many times over. I would certainly recommend HMP to anyone looking to purchase a vehicle and wanting comfort in knowing that if issues does crop up, they will be dealt with fairly. It's worth the drive from the GTA! More

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Car Lease All of the staff were helpful and friendly at HMP. I would certainly recommend the dealership to anyone looking to lease or purchase a new car. All of the staff were helpful and friendly at HMP. I would certainly recommend the dealership to anyone looking to lease or purchase a new car. More

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