Stephanie Shearsby

Above excellent customer service is why I made my second Lexus purchase with Lexus of London. Jillian was very knowledgeable and knew exactly what I was looking for in my new 2026 model. Defiantly a dealers Lexus purchase with Lexus of London. Jillian was very knowledgeable and knew exactly what I was looking for in my new 2026 model. Defiantly a dealership that goes above and beyond. More

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I had an excellent experience and appreciated the entire team. Special Thanks to Stephanie and Rick team. Special Thanks to Stephanie and Rick More

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Well I haven’t been happier or more excited about a huge purchase!!! Lisa made my gift to myself a real simple process! It was like magic! She made it seamless and professional and she listened to what I wa purchase!!! Lisa made my gift to myself a real simple process! It was like magic! She made it seamless and professional and she listened to what I wanted. I am most excited about being part of the Lexus Community! Thank you to Lisa and Bo especially! Great customer satisfaction with these two rockstars! More

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Excellent service provided by all the staff, just took a few extra visits than expected to get the vehicle up to par. Once it was it came in great condition. Would absolutely recommend. few extra visits than expected to get the vehicle up to par. Once it was it came in great condition. Would absolutely recommend. More

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All Staff extremely professional & knowledgeable. Great to deal with Steve/Jasmine/Stephanie/ & Adam as well as Concierge staff Great to deal with Steve/Jasmine/Stephanie/ & Adam as well as Concierge staff More

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Such a pleasure to work with a knowledgeable, personable professional such as Jillian. This is my 6th leased SUV and they get better every time. Many questions were answered and additional information giv professional such as Jillian. This is my 6th leased SUV and they get better every time. Many questions were answered and additional information given without prompting. Meeting and talking with Chris Ouellette this morning was very informative. I have always found Lexus of London Service Dept to be excellent. I enjoyed their IT guru, Akeem Pearce, his foray into the IT improvements of my vehicle with me was a delight. I learned at lot! More

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If you are considering a Lexus, then Lexus of London is the dealership to see. And when you make that call, ask for Lisa Ali. Lisa is patient, kind, respectful, extremely knowledgeable, and willing t the dealership to see. And when you make that call, ask for Lisa Ali. Lisa is patient, kind, respectful, extremely knowledgeable, and willing to go the extra mile. She will take the time needed with you, answering your questions, and make you feel at ease with no pressure. She found a car for our son last year, and most recently has been talking with us on our RX350 replacement. We would highly recommend dealing with her if you are in the market for a vehicle. Lisa and the staff we have dealt with are a credit to Lexus of London and to the Lexus brand. Thank you! More

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I recently purchased a new 2025 TX350 at this dealership and the sales representative - Lisa Ali was very helpful and pleasant. and the sales representative - Lisa Ali was very helpful and pleasant. More

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Lexus of London is a great Lexus dealership. The dealership is clean, organized and customer oriented. The sales team is top notch. In particular, Rick Watson guided me through the entire t The dealership is clean, organized and customer oriented. The sales team is top notch. In particular, Rick Watson guided me through the entire transaction. Rick is professional, knowledgable and caring. Rick was a pleasure to work with. More

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Lexus of London is extremely helpful. They make the buying experience so less stressful than most. My experience with Gillian Cook was pleasant and easy. The help after purchase in getti They make the buying experience so less stressful than most. My experience with Gillian Cook was pleasant and easy. The help after purchase in getting to know the car was excellent. More

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