Shane Maginnis | Page 16

Excellent Service I have been a customer at Budds (formerly Kerr Cadillac) for over 20 years and have always received excellent service for my vehicles. Shane Maginnis I have been a customer at Budds (formerly Kerr Cadillac) for over 20 years and have always received excellent service for my vehicles. Shane Maginnis, the Service Manager is terrifc, amazing customer service skills and makes you feel like a special customer. The other service reps have also been great. Brenda More

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very pleased with my visit. The staff were great ! Especially the mechanic . Very knowledgable and helpful. I left feeling glad I had taken my car to Budds. I will return for sur The staff were great ! Especially the mechanic . Very knowledgable and helpful. I left feeling glad I had taken my car to Budds. I will return for sure. More

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A Great place to have your car serviced I have been going to Budds' to get my cars serviced for a number of years now. Without fail, I receive a warm welcome from a most courteous staff who I have been going to Budds' to get my cars serviced for a number of years now. Without fail, I receive a warm welcome from a most courteous staff who will go to any length to ensure my total service satisfaction. A special note of thanks to Juan, Jason and Shane at the service desks, and to George in the shop, for outstanding service. Andre Archer More

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Thanks Shane @ Sean 👍🏼😀 Shane do as much as he can .. he is the best .. Thanks again Shane .. And even thanks for Sean . Shane do as much as he can .. he is the best .. Thanks again Shane .. And even thanks for Sean . More

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Consistently Outstanding Service Went to Budd's, my Service Dealership, and was once again, blown away by the level of service and quality of workmanship on my vehicle. It was ready a Went to Budd's, my Service Dealership, and was once again, blown away by the level of service and quality of workmanship on my vehicle. It was ready ahead of schedule, and serviced to my high expectations. The staff at Budd's go out of their way to ensure that I understand the details of the service, and the costs. Kudos to Shane and staff for always making this a great experience. More

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Always a pleasure The service department is always super helpful Shane, Juan and everyone in the department are always courteous, helpful and very knowledgeable. This i The service department is always super helpful Shane, Juan and everyone in the department are always courteous, helpful and very knowledgeable. This is the best service department I have ever had the pleasure to deal with. More

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These people understand what service is. The Budds Service department listens and acts. They in a friendly and professional manner make sure any "service and maintenance ' issues are dealt The Budds Service department listens and acts. They in a friendly and professional manner make sure any "service and maintenance ' issues are dealt with promptly and always ensuring you are satisfied with the results. Communication is excellent through the process . You get the feeling that the whole service department sincerely wants you to be happy with your vehicle and your choice to have it serviced at Budds. This is a tribube to Shane Macginnis and his management , technical and people skills. I would confidently recommend Budds . More

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My service experience at Budds GMC My experience servicing my car at Budds GMC was great. I regularly get all my work done there. Friendly helpful staff and very knowledgeable, Juan i My experience servicing my car at Budds GMC was great. I regularly get all my work done there. Friendly helpful staff and very knowledgeable, Juan is the service advisor which is deal with along with all of the staff Ive had a chance to deal with More

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Friendly Staff Quality Service We visited Budd's to repair sensor warnings. Jennifer booked our appointment and was very helpful in booking a weekend appointment. Shane, Shawn, an We visited Budd's to repair sensor warnings. Jennifer booked our appointment and was very helpful in booking a weekend appointment. Shane, Shawn, and Kim were friendly and professional. Repairs were completed under warranty. Budd's is our new dealer for service and future automobile purchases. We buy a new GM car every 5 years and our next car will be purchased at Budd's because we know we will get quality service after purchase! Thank you to Service Manager Shane, and to Shawn, and Kim for your friendly and professional service! Terry and Fern Dunn More

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Outstanding service on a used truck sale We purchased a 2013 GMC Sierra 1500 Nevada edition 4x4 from this dealership on April 27, 2016. When we made the agreement with sales associate Farid B We purchased a 2013 GMC Sierra 1500 Nevada edition 4x4 from this dealership on April 27, 2016. When we made the agreement with sales associate Farid Bunni he had it approved very quickly. Items we discussed were dealt with when we went to pick up our truck. I really didn't like 2 of the tires on this vehicle and I showed the service manager Shane Maginnis who said you are our customer and they will be changed. He had them ready for install 2 days later and even filled my gas tank as it is a 90 k trip each way and had the truck washed. I have purchased many vehicles at different dealerships and when there is a little problem they try to wiggle away with well it's yours now and don't follow through. Not so at BUDS - Outstanding from the minute we walked in till we drove away. All staff greeted us on every visit. Do you know how important it is for staff to acknowledge a client, too many people don't have time for other people, We felt like we were Royalty, I wish all the people who work at Buds a very Big Thank-you. Farid, Shane keep doing what you are doing. You do it WELL More

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