
496 Reviews
Write a Review496 Reviews of Romeo Nissan
June 19, 2018
Above and beyond as always Exceptional service, time after time. Clear communication of expectations and results for service work, and a great blend of professionalism and frie Exceptional service, time after time. Clear communication of expectations and results for service work, and a great blend of professionalism and friendliness. Very convenient scheduling and loaner car options for us busy people that can't always do a M-F 9-5 appointment. I couldn't imagine taking my car anywhere else, even for the most routine maintenance. Highly recommended! More
Other Employees Tagged: Karen Campbell
June 13, 2018
Service for RX350 and GS350 For both vehicles (RX and GS), this dealership provides excellent service consistently. Henry, Romeo and the others are always a pleasure to deal with For both vehicles (RX and GS), this dealership provides excellent service consistently. Henry, Romeo and the others are always a pleasure to deal with. No complaints. More
Other Employees Tagged: Henry Gao
June 12, 2018
Excellent Service Went in to have my air conditioning diagnosed as it was blowing cool air on one side and warm on the other. Romeo said it could be one of two differen Went in to have my air conditioning diagnosed as it was blowing cool air on one side and warm on the other. Romeo said it could be one of two different things and after having it looked at one of the things was right. It's nice to have a service advisors who know your vehicle. More
Other Employees Tagged: Karen Campbell , Adam McCallum
June 06, 2018
Purchase of vehicle Purchased 2014 Rx 350 yesterday. Service rep. Romeo Nissan, Sales rep. Sue Vincent, and Vehicle delivery rep. Natalie Marsh were very generous and pro Purchased 2014 Rx 350 yesterday. Service rep. Romeo Nissan, Sales rep. Sue Vincent, and Vehicle delivery rep. Natalie Marsh were very generous and professional with my wife and I in handling and addressing our needs. Since we are 80+ it was quite a challenge to understand all the details, but we are confident that with their help we now have the info and if necessary the backup needed. The whole experience was very professional and we would recommend them to our friends. Thanks More
Other Employees Tagged: Sue Vincent , Natalie Marsh
May 22, 2018
Excellent Warranty Service!!! Took our Lexus in for warranty service a couple of weeks ago and as always the service staff was very prompt, prepared and organized. Romeo did a sup Took our Lexus in for warranty service a couple of weeks ago and as always the service staff was very prompt, prepared and organized. Romeo did a super job as always keeping me informed throughout the process. More
May 18, 2018
Excellent service. Kept me informed on the progress of my service visit. Car was ready on time, including washing. I am very happy with this dealership. Kept me informed on the progress of my service visit. Car was ready on time, including washing. I am very happy with this dealership. More
Other Employees Tagged: Karen Campbell , Henry Gao, Tom Hiscott
May 08, 2018
Service Experience Like always, the service was convenient, cordial and the car delivered on time. Really do a great job on service and meeting your specific time and re Like always, the service was convenient, cordial and the car delivered on time. Really do a great job on service and meeting your specific time and related requirements More
Other Employees Tagged: Chris Pinelli, Rick Watson , Adam McCallum
May 05, 2018
Excellent Service Had my car in for detailing and several minor repairs. All the staff were friendly and professional. Everything was done as requested and in the time Had my car in for detailing and several minor repairs. All the staff were friendly and professional. Everything was done as requested and in the time that was promised. More
Other Employees Tagged: Henry Gao
May 01, 2018
Buying a car on my own. I had been talking about upgrading my car for over a year , did my research , and finally made the decision.Alan CALVERT , -pleasant. as ever, introd I had been talking about upgrading my car for over a year , did my research , and finally made the decision.Alan CALVERT , -pleasant. as ever, introduced me to Stephanie Shearsby.She was very helpful explaining about a certified pre-owned vehicle. We looked at several on the internet and discussed their pros and cons. Stephanie was very knowledgeable, patiently answered my questions and I felt comfortable and not pressured. The entire staff at LEXUS of London were great. More
Other Employees Tagged: Stephanie Shearsby , Allan Calvert, Lauren Rossini
April 26, 2018
Always Amazing!! I have always trusted Lexus of London with my 2011 RX350. They’re the BEST at what they do, honest and truth worthy. Each and every person you inter I have always trusted Lexus of London with my 2011 RX350. They’re the BEST at what they do, honest and truth worthy. Each and every person you interact with (from customer service, reception, or sales agents) is friendly, courteous, and respect every client. It’s a wonderful place to go to, and I never question anything from them. More
Other Employees Tagged: Henry Gao